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Remote Collection Jobs in Monroe, NC (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Charlotte, NC · Remote

$15.75 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

AAA Auto Club Group

Virtual Travel Agent

Concord, NC · Remote

$10K/mo

In this remote role,you'llbuild lasting customer relationships,identifyopportunities to meet ... Make necessary travel arrangements, including reservations, payment collection, and document ...

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All JobsCollection JobsRemote Collection JobsRemote Collection Jobs in Monroe, NC

Remote Collection information

See Monroe, NC salary details

$12

$19

$28

How much do remote collection jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote collection in Monroe, NC is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Monroe, NC? For Remote Collection jobs in Monroe, NC, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Monroe, NC look for? The top searched job categories for Remote Collection jobs in Monroe, NC are:
What cities near Monroe, NC are hiring for Remote Collection jobs? Cities near Monroe, NC with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Monroe, NC as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,392 per year, or $19.9 per hour.

Remote- Customer Experience Service

Nexora Talent

Charlotte, NC • Remote

$15.75 - $21.25/hr

Part-time

Re-posted 17 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

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