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Remote Collection Jobs in Concord, NC (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Charlotte, NC · Remote

$15.75 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Huntington

Sr Financial Recovery Rep (SBA)

Charlotte, NC · On-site +1

$70K - $140K/yr

Analyzes financial plans, negotiates loan collection or restructuring, and recommends/oversees ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Mckesson

Accounts Receivable Analyst

Concord, NC · On-site +1

$22.25 - $28.50/hr

Our Accounts Receivable Analyst is responsible forthe collection of client receivablesin accordance ... This is a fully remote position based in the US; relocation assistance and visa sponsorship are not ...

JDS Consulting, PLLC

Engineer in Training

Charlotte, NC · Remote

$55K - $70K/yr

Work with the Field and Engineering Departments to oversee, interpret, and approve data collection ... Bonus structure * Fully Remote Position Compensation: Pay Frequency: Semi-Monthly Pay is ...

Aprio

Senior Associate, Tax Controversy

Charlotte, NC · On-site +1

$70K - $133K/yr

Debt Collection Assistance * Assist clients in addressing tax debt issues and developing repayment ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

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Showing results 21-40

All JobsCollection JobsRemote Collection JobsRemote Collection Jobs in Concord, NC

Remote Collection information

See Concord, NC salary details

$12

$19

$28

How much do remote collection jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote collection in Concord, NC is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Concord, NC?

The most popular types of Collection jobs in Concord, NC are:

What are popular job titles related to Remote Collection jobs in Concord, NC?

For Remote Collection jobs in Concord, NC, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Concord, NC look for?

The top searched job categories for Remote Collection jobs in Concord, NC are:

What cities near Concord, NC are hiring for Remote Collection jobs?

Cities near Concord, NC with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Concord, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,583 per year, or $20 per hour.

Remote Customer Service Representative

Escape Travel by Jonelle

Charlotte, NC • Remote

$15.75 - $21.25/hr

Contractor

Re-posted 27 days ago

Job description

Company Description Escape Travel by Jonelle is a remote-based travel service dedicated to helping clients plan memorable and stress-free trips. The company focuses on personalized travel experiences, from quick getaways to complex, multi-destination itineraries. By leveraging strong industry relationships and up-to-date travel knowledge, Escape Travel by Jonelle aims to provide value, convenience, and peace of mind. The environment is collaborative, client-focused, and well-suited for individuals who enjoy working independently while delivering high-quality service.

Role Description This is a remote Travel Consultant/Advisor role. The Travel Consultant/Advisor will work directly with clients to understand their travel needs, preferences, and budgets, and then design customized itineraries that may include flights, accommodations, transportation, tours, and other activities. Day-to-day tasks include researching destinations, pricing, and availability; preparing and presenting travel options; and creating accurate travel proposals and confirmations. The role also involves managing bookings and reservations, processing payments, and monitoring itinerary changes such as schedule updates or cancellations. The Travel Consultant/Advisor will provide ongoing customer support before, during, and after travel, handle inquiries via phone, email, and online channels, and maintain detailed records in booking and CRM systems. The position requires staying informed about travel advisories, supplier policies, and loyalty programs to guide clients effectively and responsibly.

Qualifications

  • Proficiency in Travel Consulting and Travel Management, including advising clients on destinations, itineraries, and budget-friendly options.
  • Strong skills in handling Travel Arrangements and Reservations, such as booking flights, accommodations, transportation, and activities through various platforms and suppliers.
  • Demonstrated Customer Service skills, with the ability to respond promptly, resolve issues, and maintain a professional, empathetic communication style.
  • Comfort using online booking tools, GDS or supplier portals, and basic office software (email, spreadsheets, and CRM or client tracking systems).
  • Excellent written and verbal communication skills, with attention to detail and accuracy in documentation and itineraries.
  • Ability to work independently in a remote environment, manage time effectively, and handle multiple client requests and deadlines.
  • Familiarity with travel insurance, travel advisories, and basic regulatory or documentation requirements (passports, visas) is beneficial.
  • Previous experience in travel, hospitality, tourism, or a related customer-facing role is preferred but not strictly required.

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