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Remote Collection Jobs in Ontario (NOW HIRING)

WES

Grants Associate (Remote)

Toronto, ON · Remote

CA$49K - CA$60K/yr

Remote - Canada (Candidates based in British Columbia, Alberta, Manitoba, Saskatchewan, Ontario ... collection. * Ensure accurate maintenance of grant records and donations documentation (e.g ...

True Environmental

Manager - Hydrogeology

Toronto, ON · On-site +1

CA$120K - CA$180K/yr

Remote - Regular-Full Time As the Supervisor - Hydrogeology, this role will be responsible for providing technical input/services in their area of expertise and directing the collection, management ...

Alimentiv

Statistician

London, ON · Remote

Statistical Analysis/Data Collection Planning * Prepare statistical analysis plan and oversee ... Work Abroad Program - enjoy up to 4 weeks per year of remote work outside your home region We may ...

Alimentiv

Statistician

Kitchener, ON · Remote

Statistical Analysis/Data Collection Planning * Prepare statistical analysis plan and oversee ... Work Abroad Program - enjoy up to 4 weeks per year of remote work outside your home region We may ...

Alimentiv

Statistician

Windsor, ON · Remote

Statistical Analysis/Data Collection Planning * Prepare statistical analysis plan and oversee ... Work Abroad Program - enjoy up to 4 weeks per year of remote work outside your home region We may ...

Alimentiv

Statistician

Ottawa, ON · Remote

Statistical Analysis/Data Collection Planning * Prepare statistical analysis plan and oversee ... Work Abroad Program - enjoy up to 4 weeks per year of remote work outside your home region We may ...

Alimentiv

Statistician

Toronto, ON · Remote

Statistical Analysis/Data Collection Planning * Prepare statistical analysis plan and oversee ... Work Abroad Program - enjoy up to 4 weeks per year of remote work outside your home region We may ...

Alimentiv

Statistician

Kingston, ON · Remote

Statistical Analysis/Data Collection Planning * Prepare statistical analysis plan and oversee ... Work Abroad Program - enjoy up to 4 weeks per year of remote work outside your home region We may ...

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All JobsCollection JobsRemote Collection JobsRemote Collection Jobs in Ontario

Remote Collection information

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Ontario?

The most popular types of Collection jobs in Ontario are:

What are popular job titles related to Remote Collection jobs in Ontario?

For Remote Collection jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Ontario look for?

The top searched job categories for Remote Collection jobs in Ontario are:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Tele-Interviewer - REMOTE (Full Time - Contract)

Dynacare

Brampton, ON • Remote

CA$20.25/hr

Contractor

Re-posted 2 days ago

Job description

Tele-Interviewer - Work from Home & Paid Training!
Contract - Full Time Hours!
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It's an environment where you can grow your career in any direction you choose. We're evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, andthrive.
Are YOU our next Tele-Interviewer
The Tele-Interviewer will work within a call center environment, completing all the daily scheduled appointments lasting anywhere from 20-60 minutes at a time, and taking inbound calls from, or making outbound calls to, insurance applicants to complete or schedule a tele-interview. The interviewer will be responsible for the thorough and accurate collection and documentation of details about an applicants' lifestyle and medical history via telephone interview using various questionnaires. In this role the tele-interviewer is expected to collaborate with the team to ensure all scheduled appointments for the day are honored, and all inbound/ outbound calls are handled. A customer service focus and excellence is expected in all customer interactions
Status: Contract 12 mos (Full Time)
Hours of Work:Tuesday to Friday 1PM to 9 PM or 2pm to 10pm EST and Saturday 9am to 5pm EST.
Employment Type: Contract Full Time (Benefits eligible!)
Location:Brampton, ON
Workstyle:100% remote
Internal Deadline Application Date: Sunday May 31, 2026, at 5 PM EST
Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Complete professional, thorough, and precise telephone interviews with clients of insurance providers.
  • Continuous development of interviewing skills through cross training on different Insurance companies and their respective questionnaires and applying performance success feedback from quality audits.
  • Complete all scheduled appointments for the day within the allotted time, ensuring questionnaire is followed verbatim, and excellent customer service has been maintained throughout the interaction.
  • Ensure quality throughout the applicant interview with a focus on documenting applicant responses and transcribing the details of the call free of typos and spelling errors.
  • Submit completed questionnaires in a timely fashion upon completing the applicant call.
  • Work collaboratively with the team to meet quality assurance and productivity goals.
  • Conduct follow-up calls with clients as required.
  • Receive inbound applicant calls and conduct outbound calls to address applicant needs (inquiries, appointment scheduling ad hoc interviews).
  • Exercise call control and use of supportive, respectful communication techniques when receiving calls of a sensitive nature and in resolving concerns raised by the applicant.
  • Respond to any call outs for help via Teams channels.
What YOU bring to the role:
  • College diploma in a relevant field (e.g., Health Sciences) or post-secondary education
  • Minimum of 1 year of experience in customer service
  • Experience in high volume call centre environment where manual call transcription was required
  • Other languages an asset
  • Knowledge of medical terminology an asset
Technical Skills
  • Demonstrated proficiency with Word, Excel, Outlook and Teams at an intermediate level
  • Must enjoy learning continuously
  • Experience in a medical work environment an asset
Social Process Skills
  • High level of interpersonal skills required to succeed in a collaborative working environment
  • Ability to work in a fast-pace, sometimes stressful environment
  • Demonstrated ability to self-manage and prioritize in a result driven and time sensitive function
  • Solid ability to utilize dispute or conflict resolution techniques to achieve desired outcomes
  • Demonstrated Customer Centric approach and puts the customer first on all decisions, by using respect, patience, attentive listening and compassion
  • Demonstrated interest in medical field or health sciences
  • Proven problem-solving skills
Working Conditions
  • Remote position
  • 85% of the day will consist of phone work
Hourly rate: $20.25 per hour
At Dynacare we may leverage AI-powerage tools in our recruitment process . Ai will never reach out to our candidates directly.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.
Employment Type: Contract (F/T) (25 hours & over)

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