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Remote Client Systems Analyst Jobs in Texas (NOW HIRING)

Provide application and systems support - including remote assistance - to install, configure, test ... Analyze performance trends and deliver actionable insights to operations, leasing, and leadership ...

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Remote Client Systems Analyst information

What is the difference between Remote Client Systems Analyst vs Remote Network Support Specialist?

AspectRemote Client Systems AnalystRemote Network Support Specialist
Required CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft Certified
Work EnvironmentClient-side systems, hardware/software troubleshootingNetwork infrastructure, server and connectivity support
Employer & Industry UsageIT consulting, corporate IT departments, tech supportTelecom, data centers, enterprise network providers
Common Search & ComparisonFocuses on client-side systems and applicationsFocuses on network infrastructure and connectivity issues

The Remote Client Systems Analyst primarily handles client-side hardware, software, and system troubleshooting, often working directly with end-users. In contrast, the Remote Network Support Specialist focuses on maintaining and troubleshooting network infrastructure and connectivity. Both roles require relevant certifications and are common in IT support and consulting industries, but they differ in their core responsibilities and technical focus areas.

What are popular job titles related to Remote Client Systems Analyst jobs in Texas? For Remote Client Systems Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Client Systems Analyst jobs in Texas look for? The top searched job categories for Remote Client Systems Analyst jobs in Texas are:
Infographic showing various Remote Client Systems Analyst job openings in Texas as of August 2026, with employment types broken down into 85% Full Time, 9% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Remote Client Support Agent - San Antonio, TX

OneTouch Direct

San Antonio, TX • On-site, Remote

$17 - $22.50/hr

Full-time

Medical, Dental, Vision

Posted 28 days ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

435th of 482 rated business services


Job description

Join OneTouch Direct as a Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN SAN ANTONIO, TX
Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:
  • Respond to incoming customer inquiries via phone, email, and chat.
  • Demonstrate a thorough understanding of our products and services to effectively address client needs.
  • Provide solutions to problems while ensuring a positive customer experience.
  • Maintain accurate documentation of all client interactions.
  • Work collaboratively with team members to continuously improve service delivery.

Requirements
  • Minimum of 1-2 years of experience in customer service or support.
  • Exceptional verbal and written communication skills.
  • Familiarity with CRM software and customer support tools.
  • Ability to work efficiently in a remote setting with minimal supervision.
  • Strong analytical and problem-solving abilities.
  • Must be available to work flexible hours, including potential evenings and weekends.

Technical Requirements:
  • Must have a reliable desktop or laptop computer running Windows 11.
  • High-speed wired internet connection is required.
  • USB headset with noise-canceling capability (wireless headsets are not acceptable).
  • Webcam (built-in or external) is necessary for video interactions.

Benefits
  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay. Hourly base salary + benefits!
  • Training. Paid training & development
  • Benefits. Health Care Plan (Medical, Dental & Vision)
  • Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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