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Remote Client Services Jobs in Ohio (NOW HIRING)

Nexora Talent

Client Support Specialist (Remote)

Columbus, OH · Remote

$17.50 - $23.50/hr

... focused Client Support Specialist to join our growing remote team. In this role, you will assist ... Provide accurate information regarding services, processes, and account updates * Assist clients ...

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

... remote support technical support environment. * Comp-TIA A+, Microsoft Certified Technology Specialist Certification or other IT/HelpDesk Certification. * Prior experience in Merchant Services or ...

Mutual of America

Client Relationship Manager

Akron, OH · On-site +1

$65K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ohio, Indiana, Kentucky (remote) Who We Are: At Mutual of America Financial Group, we help people ... Today, we provide these services also to for-profit companies, as well as to governmental entities ...

Deloitte

Epic Research & Genomics Analyst

Cleveland, OH · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client service delivery. Recruiting for this role ends on 8/1/2026. Work you'll do/Responsibilities As an ...

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How much do remote client services jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote client services in Ohio is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.75 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote client services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What is remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are the key skills and qualifications needed to thrive as a remote client services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.
What are the most commonly searched types of Client Services jobs in Ohio? The most popular types of Client Services jobs in Ohio are:
What cities in Ohio are hiring for Remote Client Services jobs? Cities in Ohio with the most Remote Client Services job openings:
Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,300 per year, or $21.3 per hour.

Client Support Specialist (Remote)

Nexora Talent

Columbus, OH • Remote

$17.50 - $23.50/hr

Part-time

Re-posted 22 days ago

Job description

Job Overview

We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support, resolving inquiries, coordinating communications, and ensuring a positive customer experience throughout every interaction.

The ideal candidate is professional, organized, responsive, and comfortable working in a fast-paced remote environment.

Key Responsibilities
  • Respond to client inquiries via email, phone, and chat in a timely and professional manner
  • Provide accurate information regarding services, processes, and account updates
  • Assist clients with scheduling, follow-ups, and general support requests
  • Maintain detailed records of customer interactions and updates
  • Coordinate with internal teams to ensure efficient issue resolution
  • Monitor client satisfaction and escalate concerns when necessary
  • Support daily administrative and operational tasks as assigned
  • Maintain professionalism and strong communication in all interactions
Qualifications
  • Previous experience in customer service, client support, administrative support, or related fields preferred
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Comfortable using email, spreadsheets, and online communication platforms
  • Ability to work independently in a remote setting
  • Strong attention to detail and problem-solving skills
  • Positive attitude and professional demeanor
Preferred Skills
  • Experience with CRM systems or customer support platforms
  • Familiarity with remote collaboration tools such as Slack, Zoom, or Google Workspace
  • Ability to manage multiple priorities efficiently
Benefits
  • Fully remote position
  • Flexible work environment
  • Opportunities for professional growth and development
  • Supportive and collaborative team culture
  • Competitive compensation based on experience

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