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Remote Client Relations Specialist Jobs in Indiana

Akumincorp

Employee Relations Specialist

Indianapolis, IN · Remote

$60K - $80K/yr

This will be a full-time, remote role, located within the United States. The Employee Relations Specialist serves as the first point of contact for employees and managers regarding workplace concerns ...

BSI Prof Serv EHS West

Remote, UK or Europe About the role: We are looking for an Employee Relations Specialist to join ... Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides ...

BSI Group

Remote, UK or Europe About the role: We are looking for an Employee Relations Specialist to join ... Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides ...

InsuraTec

Sales Representative (Remote)

Hobart, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Yorktown, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Lafayette, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Warsaw, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Westfield, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Mishawaka, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Plymouth, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Anderson, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Fort Wayne, IN · Remote

Client Relations : Develop and sustain strong client relationships, delivering customized solutions ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

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Remote Client Relations Specialist information

What is a remote client relations specialist?

A Remote Client Relations Specialist is a professional who manages and nurtures relationships with clients on behalf of a company, working from a remote location. Their responsibilities typically include addressing client inquiries, resolving issues, ensuring client satisfaction, and facilitating communication between clients and different departments within the organization. Using digital tools and communication platforms, they provide support, gather feedback, and help maintain long-term client loyalty. This role requires strong interpersonal, communication, and problem-solving skills, as well as the ability to work independently in a virtual environment.

How does a remote client relations specialist typically collaborate with other teams while working remotely?

As a Remote Client Relations Specialist, you will regularly coordinate with internal departments such as sales, support, and product teams to address client needs and resolve issues efficiently. Collaboration is primarily facilitated through digital communication tools like video conferencing, chat platforms, and project management software. Being proactive in communication and maintaining clear documentation are essential to ensure seamless teamwork despite the remote setup. This structure helps you stay aligned with company goals and deliver a consistent client experience.

What are the key skills and qualifications needed to thrive as a remote client relations specialist, and why are they important?

To thrive as a Remote Client Relations Specialist, you need strong communication skills, customer service experience, and a background in client management or a related field. Familiarity with CRM software, helpdesk platforms, and virtual collaboration tools is typically required. Exceptional problem-solving abilities, emotional intelligence, and self-motivation are vital soft skills for building lasting client relationships remotely. These competencies ensure clients receive responsive, effective support and foster trust in a virtual business environment.

What is the difference between Remote Client Relations Specialist vs Remote Customer Service Representative?

AspectRemote Client Relations SpecialistRemote Customer Service Representative
Required CredentialsCustomer service experience, communication skills, sometimes certifications in client managementCustomer service experience, communication skills, often basic certifications or training
Work EnvironmentCollaborates with clients and internal teams, often involved in relationship buildingHandles customer inquiries, support, and issue resolution
Employer & Industry UsageUsed in industries like finance, tech, consulting for client management rolesCommon across retail, telecom, e-commerce sectors for support roles
Search & Comparison IntentFocuses on client relationship management, retention, and account growthCenters on resolving customer issues and providing support

The main difference is that a Remote Client Relations Specialist focuses on building and maintaining long-term client relationships, often involving account management and strategic communication. In contrast, a Remote Customer Service Representative primarily handles customer inquiries and resolves issues, emphasizing support rather than relationship development.

What are popular job titles related to Remote Client Relations Specialist jobs in Indiana?

For Remote Client Relations Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Client Relations Specialist jobs in Indiana look for?

The top searched job categories for Remote Client Relations Specialist jobs in Indiana are:

Remote Client Relations Specialist jobs near you

Employee Relations Specialist

Akumincorp

Indianapolis, IN • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Akumin rating

5.6

Company rating: 5.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

804th of 895 rated healthcare providers

Job description

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint,cutting-edgetechnology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

We are currently hiring for an Employee Relations Specialist to join our team. This will be a full-time, remote role, located within the United States.

The Employee Relations Specialist serves as the first point of contact for employees and managers regarding workplace concerns, policy interpretation, and employee relations matters. This role is responsible for conducting intake, assessing and triaging employee relations issues, supporting investigations, conflict resolution, policy interpretation and independently managing routine employee relations cases. The Employee Relations Specialist partners closely with the Senior Manager, Employee Relations to promote a positive employee experience while ensuring compliance with company policies and applicable employment laws.

Specific duties include, but are not limited to:

  • Serve as the first point of contact for employees and managers reporting workplace concerns or policy questions. Document initial statements, gather preliminary facts, and present findings to the Sr. Manager, ER. Escalate high-risk or complex cases (e.g., harassment, discrimination) to senior leadership immediately.

  • Independently manage and investigate routine employee relations cases, including attendance issues, dress code violations, conduct concerns, and basic performance conflicts, while consulting with the Senior Manager, Employee Relations on more complex matters. Partner with managers to develop and deliver performance improvement plans (PIPs) and corrective actions.

  • Maintain accurate, confidential, and up-to-date records of all ER inquiries and investigations in the case management system. Ensure all practices comply with internal policies and applicable federal, state, and local employment laws.

  • Advise employees and frontline managers on company policies, procedures, and basic HR best practices.

  • Assist with the development, communication, and delivery of HR policies, employee relations training, and compliance initiatives. Support employee and manager education on workplace expectations and company policies.

Position Requirements:

  • Bachelor's Degree or Equivalent Experience

  • 1-3 years of experience in Human Resources, with a demonstrated focus or strong interest in Employee Relations.

  • Excellent active listening, verbal, and written communication skills. Strong objective, analytical, and conflict-resolution abilities.

  • Basic understanding of employment laws (e.g., FMLA, ADA, FLSA) and standard HR compliance protocols

Preferred Requirements:

  • Experience utilizing Workday or a comparable HRIS.

  • SHRM-CP, SHRM-SCP, PHR, or willingness to pursue certification.

  • Experience supporting workplace investigations and employee relations case management.

At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:

  • Competitivecompensation
  • Medical,dental, andvisioninsurance
  • HSAaccounts withemployercontributions
  • 401(k) eligibility with employer match
  • Paidholidays
  • Defined PTO andsicktime programs

The estimated salary range for this role is $60,000-$80,000. Actual compensation depends on experience, skills, location, and other factors such as internal equity and budget.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

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