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Remote Client Relations Specialist Jobs (NOW HIRING)

The Baldwin Group

Client Relations Team Specialist

The Client Relations Specialist serves as a resource to HNW clients and personally provides prompt, efficient and high-quality service. PRIMARY RESPONSIBILITIES: * Respond to incoming client service ...

Roberts Career Insurance Group

Be Seen First

Sales/Client Relations Specialist (FULLY REMOTE)

Madison, WI · Remote

$62K - $94K/yr

... client enrolls. You will continue to support and service them over time, helping them navigate changes and making sure they remain protected and satisfied with their coverage. This is a fully remote ...

Profiles

Physician Relations Specialist (Remote)

This position is fully remote and you will be able to work permanently from your home. This Physician Relations Specialist will be responsible for conducting phone interviews with graduating ...

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$114.5K

How much do remote client relations specialist jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote client relations specialist in the United States is $67,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $83,000.00 per year, depending on experience, location, and employer.

How does a Remote Client Relations Specialist typically collaborate with other teams while working remotely?

As a Remote Client Relations Specialist, you will regularly coordinate with internal departments such as sales, support, and product teams to address client needs and resolve issues efficiently. Collaboration is primarily facilitated through digital communication tools like video conferencing, chat platforms, and project management software. Being proactive in communication and maintaining clear documentation are essential to ensure seamless teamwork despite the remote setup. This structure helps you stay aligned with company goals and deliver a consistent client experience.

What is the difference between Remote Client Relations Specialist vs Remote Customer Service Representative?

AspectRemote Client Relations SpecialistRemote Customer Service Representative
Required CredentialsCustomer service experience, communication skills, sometimes certifications in client managementCustomer service experience, communication skills, often basic certifications or training
Work EnvironmentCollaborates with clients and internal teams, often involved in relationship buildingHandles customer inquiries, support, and issue resolution
Employer & Industry UsageUsed in industries like finance, tech, consulting for client management rolesCommon across retail, telecom, e-commerce sectors for support roles
Search & Comparison IntentFocuses on client relationship management, retention, and account growthCenters on resolving customer issues and providing support

The main difference is that a Remote Client Relations Specialist focuses on building and maintaining long-term client relationships, often involving account management and strategic communication. In contrast, a Remote Customer Service Representative primarily handles customer inquiries and resolves issues, emphasizing support rather than relationship development.

What are the key skills and qualifications needed to thrive as a Remote Client Relations Specialist, and why are they important?

To thrive as a Remote Client Relations Specialist, you need strong communication skills, customer service experience, and a background in client management or a related field. Familiarity with CRM software, helpdesk platforms, and virtual collaboration tools is typically required. Exceptional problem-solving abilities, emotional intelligence, and self-motivation are vital soft skills for building lasting client relationships remotely. These competencies ensure clients receive responsive, effective support and foster trust in a virtual business environment.

What is a Remote Client Relations Specialist?

A Remote Client Relations Specialist is a professional who manages and nurtures relationships with clients on behalf of a company, working from a remote location. Their responsibilities typically include addressing client inquiries, resolving issues, ensuring client satisfaction, and facilitating communication between clients and different departments within the organization. Using digital tools and communication platforms, they provide support, gather feedback, and help maintain long-term client loyalty. This role requires strong interpersonal, communication, and problem-solving skills, as well as the ability to work independently in a virtual environment.
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Remote Client Relations Specialist jobs near you
Client Relations Specialist

Client Relations Specialist

LaBovick Law Group

Quincy, MA • Remote

Full-time

Re-posted 14 days ago

Job description

Job Title: Client Support Specialist – PIP Team
Department: Client Relations
Location: Massachusetts
Employment Type: Full-Time (Entry Level)

About LaBovick Law Group

LaBovick Law Group is a purpose-driven law firm committed to fighting for the injured, the vulnerable, and the underserved. Guided by a commitment to being Warriors for Justice, the firm blends aggressive advocacy with compassionate client care. The culture is bold, innovative, and people-centric with cutting-edge technology to deliver an exceptional experience for clients, partners, and the community.

About the Role

Are you detail-oriented, organized, and passionate about providing exceptional client service? Join our growing PIP (Personal Injury Protection) team as a Client Support Specialist, where you’ll play an important role in helping our medical provider clients obtain timely payment from insurance carriers for services rendered under the PIP statute.

This position offers a great balance of remote work and travel—you’ll spend approximately 40% of your time visiting client sites, cultivating relationships, and ensuring documentation accuracy. Travel expenses are fully reimbursed in accordance with Firm policy.

What You’ll Do

Data Collection

  • Partner with the Client Relations team to organize and pull patient files for Demand preparation.

  • Upload patient files received via email into our Demand Central platform.

  • Contact medical providers to gather missing documentation needed for proper file completion.

  • Obtain relevant documentation for cases progressing to litigation.

  • Respond promptly to client and internal inquiries via email and phone.

  • Research new medical providers and insurance carriers to confirm accurate information.

Data Processing

  • Prepare and assemble provider files, including patient records and correspondence.

  • Review and verify demographic data entered in the Demand Management System.

  • Upload and maintain electronic documents within file management systems.

  • Ensure new providers are correctly established in both Demand and Case File Management databases.

Client Maintenance & Reporting

  • Prepare monthly, quarterly, and annual client reports and communications for distribution.

  • Review and refresh new Personal Injury client reports for Demand readiness.

  • Coordinate with the Client Experience Manager to transition new client files for ongoing support.

  • Assist in delivering reports and maintaining accuracy in client data.

  • Review monthly metrics with the Client Experience Manager to ensure precision in reporting.

What You’ll Bring

  • Strong attention to detail and organizational skills.

  • Excellent written and verbal communication abilities.

  • Comfort traveling up to 40% of the time to meet with providers and clients.

  • Proficiency in Microsoft Office Suite; comfort learning new systems.

  • 1–3 years of administrative, client relations, or documentation experience.

  • Background in insurance, medical billing, or legal documentation (preferred).

  • Positive, team-oriented mindset with a dedication to client success.

Why You’ll Love Working Here

  • Collaborative culture that values accuracy, professionalism, and client focus.

  • Opportunities for career growth and skill development.

  • Competitive compensation and travel reimbursement for all approved business travel.

  • Comprehensive benefits package and supportive leadership team.

If you enjoy combining hands-on client engagement with behind-the-scenes organization and problem-solving, this is the perfect opportunity to grow your career with us. Apply today!

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