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Remote Client Relations Specialist Jobs (NOW HIRING)

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Position Overview This is a full-time remote role, working Monday through Friday, 9:00 AM to 6:00 PM EST. As a Client Relations Specialist , you will be responsible for: * Contacting applicants and ...

Be Seen First

Position Overview This is a full-time remote role, working Monday through Friday, 9:00 AM to 6:00 PM EST. As a Client Relations Specialist , you will be responsible for: * Contacting applicants and ...

Be Seen First

Position Overview This is a full-time remote role, working Monday through Friday, 9:00 AM to 6:00 PM EST. As a Client Relations Specialist , you will be responsible for: * Contacting applicants and ...

Must have up to date computer and high speed internet, dedicated phone line You will be responsible for creating a variety of online marketing materials, building customer relations, and educating ...

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Remote Client Relations Specialist information

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$29K

$67.4K

$114.5K

How much do remote client relations specialist jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote client relations specialist in the United States is $67,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a remote client relations specialist?

A Remote Client Relations Specialist is a professional who manages and nurtures relationships with clients on behalf of a company, working from a remote location. Their responsibilities typically include addressing client inquiries, resolving issues, ensuring client satisfaction, and facilitating communication between clients and different departments within the organization. Using digital tools and communication platforms, they provide support, gather feedback, and help maintain long-term client loyalty. This role requires strong interpersonal, communication, and problem-solving skills, as well as the ability to work independently in a virtual environment.

How does a remote client relations specialist typically collaborate with other teams while working remotely?

As a Remote Client Relations Specialist, you will regularly coordinate with internal departments such as sales, support, and product teams to address client needs and resolve issues efficiently. Collaboration is primarily facilitated through digital communication tools like video conferencing, chat platforms, and project management software. Being proactive in communication and maintaining clear documentation are essential to ensure seamless teamwork despite the remote setup. This structure helps you stay aligned with company goals and deliver a consistent client experience.

What are the key skills and qualifications needed to thrive as a remote client relations specialist, and why are they important?

To thrive as a Remote Client Relations Specialist, you need strong communication skills, customer service experience, and a background in client management or a related field. Familiarity with CRM software, helpdesk platforms, and virtual collaboration tools is typically required. Exceptional problem-solving abilities, emotional intelligence, and self-motivation are vital soft skills for building lasting client relationships remotely. These competencies ensure clients receive responsive, effective support and foster trust in a virtual business environment.

What is the difference between Remote Client Relations Specialist vs Remote Customer Service Representative?

AspectRemote Client Relations SpecialistRemote Customer Service Representative
Required CredentialsCustomer service experience, communication skills, sometimes certifications in client managementCustomer service experience, communication skills, often basic certifications or training
Work EnvironmentCollaborates with clients and internal teams, often involved in relationship buildingHandles customer inquiries, support, and issue resolution
Employer & Industry UsageUsed in industries like finance, tech, consulting for client management rolesCommon across retail, telecom, e-commerce sectors for support roles
Search & Comparison IntentFocuses on client relationship management, retention, and account growthCenters on resolving customer issues and providing support

The main difference is that a Remote Client Relations Specialist focuses on building and maintaining long-term client relationships, often involving account management and strategic communication. In contrast, a Remote Customer Service Representative primarily handles customer inquiries and resolves issues, emphasizing support rather than relationship development.

More about Remote Client Relations Specialist jobs

What cities are hiring for Remote Client Relations Specialist jobs?

Cities with the most Remote Client Relations Specialist job openings:

What are the most commonly searched types of Client Relations Specialist jobs?

The most popular types of Client Relations Specialist jobs are:

What states have the most Remote Client Relations Specialist jobs?

States with the most job openings for Remote Client Relations Specialist jobs include:

Client Relations Specialist

Tremco Construction Products Group, Inc.

Beachwood, OH โ€ข On-site, Remote

$56K - $66K/yr

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago


Job description


General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
  • Ensure both the company and clients adhere to contract / specs
  • Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate
  • Maintain up-to-date knowledge of company products and services
  • Effectively provide client support and communication
  • Facilitate inter departmental communication to provide effective client support
  • Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service
  • Assist sales team with identifying opportunities to up-sell / cross sell services and products
  • Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements.
  • Liaise between customers, contractors, sales reps and appropriate personnel
  • Interacts with customers including contractors to provide support and information on an assigned product or service
  • Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns
  • Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff
  • Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery
  • Be familiar with other product and services to support staff of Client Relation Specialists
  • Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders
  • Performs other related duties as assigned
  • Collaborate with regional sales resources to improve their customer service experience
  • Escalate issues or situations as appropriate
  • Understand contractor, sales representative and customer perspectives to improve their order experience
  • Build relationships directly with contractors, sales representatives, customers and internal staff

Experience and Education:
  • 1 to 2 years experience and/or training in this type of work
  • High School Diploma or GED
  • Strong verbal and excellent written communication skills; strong attention to detail
  • Excellent time management skills
  • Excellent customer service skills
  • Ability to develop working relationships at multiple levels of the organization
  • Collaborative team player with the ability to build consensus
  • Proficient with Microsoft Office Suite and SAP
  • Ability to handle change and ambiguity
  • Effective in a fast paced environment
  • Ability to be self-directed and motivated
  • Ability to work at a focused and continuous pace

The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.