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Remote Client Implementation Jobs in Plano, TX (NOW HIRING)

Sum Theory, Inc.

Implementation Specialist

Plano, TX · On-site +1

Remote (May require some travel) Overview: The Implementation Specialist will play a key role in ... Lead client implementations with a focus on AP workflow optimization, payments process best ...

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

Remote (May require some travel) Overview: The Implementation Specialist will play a key role in ... Lead client implementations with a focus on AP workflow optimization, payments process best ...

Sum Theory

Senior Implementation Specialist

Plano, TX · Remote

Remote (May require some travel) Overview: The Senior Implementation Specialist is a subject-matter ... This role will lead complex client projects, serve as a strategic advisor to finance leadership ...

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All JobsClient Implementation JobsRemote Client Implementation JobsRemote Client Implementation Jobs in Plano, TX

Remote Client Implementation information

See Plano, TX salary details

$25

$49

$77

How much do remote client implementation jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote client implementation in Plano, TX is $49.20, according to ZipRecruiter salary data. Most workers in this role earn between $36.83 and $58.46 per hour, depending on experience, location, and employer.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Plano, TX?

For Remote Client Implementation jobs in Plano, TX, the most frequently searched job titles are:

What job categories do people searching Remote Client Implementation jobs in Plano, TX look for?

The top searched job categories for Remote Client Implementation jobs in Plano, TX are:

What cities near Plano, TX are hiring for Remote Client Implementation jobs?

Cities near Plano, TX with the most Remote Client Implementation job openings:

Remote Client Implementation jobs near you

Implementation Specialist - Western United States

Engage Employer, Inc.

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Location: Western Region (Central, Mountain, or Pacific Time Zone)-Remote
Department: Implementation
Position Type: Full Time-Non-Exempt
Engage PEO, recognized on the 'INC. 5000 Honor Roll for the Fastest Growing Private Companies' is seeking future Engagers who are ready to build a rewarding future. The Implementation Specialist is the first point of contact for new clients once the sales contract has been signed with Engage PEO. The Implementation Specialist will process initial payrolls and maintain an account relationship until the client is ready to transition to the Payroll Operations Department. This position requires excellent customer service, attention to detail, organizational skills, high volume payroll experience, and new client implementation skills.
Primary Responsibilities
  • Schedules Sales Hand Off meetings with sales and team members to review client details prior to the first contact
  • Schedules implementation meetings with clients and team members to provide a warm welcome and begin the data-gathering process. Schedules additional meetings throughout the implementation phase
  • Coordinates client's services with other Engage team members and vendors, such as the Engage Insurance Agency, Benefits, Risk, IT, Finance, and Time and Attendance vendors
  • Configures client company accounts in the HRIS system
  • Maintains project milestones and tasks in the project management system, ensuring the client is engaged and completing tasks as assigned and in accordance with the timeline. Sets priorities with clients and communicates issues or delays with the internal service team and sales
  • Analyzes and scrubs employee files for import into the HRIS system to begin new hire onboarding
  • Monitors onboarding with clients and coordinates with Benefits in preparation for enrollment
  • Updates in PrismHR all employee detail records with standard deductions, scheduled payments, retirement contributions and loans, I-9 information, and any other required information received from clients, utilizing advanced Excel skills and import processes, as well as manual data entry
  • Obtains year-to-date information (taxes, PTO balances, retirement contributions), configures and imports data prior to the first pay date
  • Self-audits all entries into the system. Follows procedures for an additional management audit of certain processes
  • Reviews and analyzes current payroll processes. Provides expertise in areas for efficiency and compliance. Selects appropriate pay/deduction codes for a client account and ensures T&A files are ready for import
  • Provides training to the client in the HRIS system - navigation, employee updates, reporting, onboarding, and enrollment monitoring, HR Action and PTO approvals, and payroll submission and approval
  • Ensures client managers are provided access to the Manager Portal and security and access are setup per the main client contact's directions
  • Review reporting needs with the client. Matches current reporting with available canned reports in the HRIS system or creates custom reports in the Engage Advanced Reporting module. Coordinates with IT as needed
  • Generates mock payroll reports and submits them to team members for auditing. Audits billing - admin fees, credits, implementation fees, and all payroll-related fees
  • Provide mock payroll reports to clients for review when requested
  • Ensures the client has selected a payment method and the payment method is ready prior to the first payroll week
  • Processes payroll for clients during each pay period and follows all Payroll Operations department procedures. Handles all off-cycle requests, check voids and direct deposit reversals Completes all implementation tasks, confirms account is complete, and updates client and payroll notes prior to account transition to the Payroll Operations department

Other Duties and Responsibilities:
  • Addresses internal cases and tasks within the CRM system
  • Performs other duties as required

Minimum Qualifications:
  • Minimum 3 years of payroll implementation in PrismHR and/or 5 years of payroll implementation or a combination thereof
  • ClientSpace and PrismHR knowledge is a required
  • Experience must include PEO implementation and payroll
  • Proficient with MS Office and intermediate Microsoft Excel skills.
  • Ability to write reports and business correspondence; ability to effectively present information and respond to questions from managers, the Payroll team, Clients, and the general public
  • Sound reasoning and decision-making are essential
  • Ability to calculate figures and amounts such as discounts, interest, proportions, percentages
  • Ability to apply concepts such as fractions, ratios, and proportions to practical situations
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical form and deal with several abstract and concrete variables
  • Performs work operations that permit frequent opportunities for decision-making of minor importance and also frequent opportunities for decision-making of major importance, either of which would affect the work operations of Engage, our clients, and worksite employees. Applies sound reasoning and logical thinking to arrive at conclusions that support the goals and objectives of Engage

COMPENSATION:
The starting base pay for this position is listed below. However, you should know that the pay rate may vary based on regional location, the candidate's skill, and relevant experience. In addition, some positions may include a form of bonus or other incentive compensation, which would not be included in this hourly range.
Hourly Rate Range: $30.00-$34.00
BENEFITS:
We offer a comprehensive Benefits Package to our full-time salaried, hourly, or commissioned workers. Our 2025 Benefits Package includes:
  • 3 Weeks Paid Time-Off per Year (Increasing with seniority)
  • Parental Leave
  • Paid Holidays
  • Your choice of Medical Insurance Plan or HSA with a generous employer contribution
  • Life Insurance with an employer-paid base
  • Dental and Vision
  • Long-Term Disability Insurance with an employer-paid base
  • Short-Term Disability Insurance
  • Pre-tax Savings on most employee insurance premiums
  • Medical Expense Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Commuter and Parking Pre-tax Benefits
  • Discount Tickets on Theme Parks and Attractions

We believe our success is primarily due to our diverse, talented employees who help to cultivate an inclusive learning culture. We encourage open, regular communication and development that fosters our strong team culture. We are committed to providing inclusive equal employment opportunities to all employees, applicants for employment, and other covered individuals without regard to race, color, religion, age, sex, disability, national origin, citizenship, genetics, military status, sexual orientation, gender identity or expression, family status, or any other characteristic protected by federal, state, or local laws. Furthermore, we are committed to complying with all federal, state, and local anti-discrimination, anti-harassment, and anti-retaliation laws.
Engage PEO is an Equal Opportunity Employer

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