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Remote Client Implementation Jobs in Mount Prospect, IL

We're a fast-growing, remote-first startup on a mission to make banking more accessible for ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... Work the implementation team to plan and complete build, implement end-to-end Epic. Work command ...

Senior Account Manager

Chicago, IL · On-site +1

$80K - $90K/yr

Implement and manage new client implementations, lead implementation meetings to team of managers ... Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly ...

Advanced proficiency in virtual training, remote onboarding, and implementation best practices. * Strong analytical and problem-solving skills with a strategic approach to complex client needs.

Be Seen First

Location: Remote (U.S.) Reports to: Director, Client Success Management About eShow eShow is a ... SaaS implementation * Client management experience * Experience managing complex projects with ...

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ...

Showing results 21-40

Remote Client Implementation information

See Mount Prospect, IL salary details

$26

$51

$80

How much do remote client implementation jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote client implementation in Mount Prospect, IL is $51.07, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $60.67 per hour, depending on experience, location, and employer.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.
What are popular job titles related to Remote Client Implementation jobs in Mount Prospect, IL? For Remote Client Implementation jobs in Mount Prospect, IL, the most frequently searched job titles are:
What cities near Mount Prospect, IL are hiring for Remote Client Implementation jobs? Cities near Mount Prospect, IL with the most Remote Client Implementation job openings:

Project Manager, Payer Implementation

HHAeXchange

Mundelein, IL • Remote

$100K - $125K/yr

Full-time

Posted 10 days ago


Job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.  
 
The Project Manager, Payer Implementation is responsible for leading and executing on HHAeXchange product implementations with the goal of driving client engagement and ensuring customer success. This position will serve as our customers' primary contact, trusted advisor and senior resource throughout their implementation process.
 
This is a hybrid position for members located in Minneapolis or New York City, with expectations to work onsite two days per week to support collaboration and engagement. This position is also available remotely to candidates located in central, mountain, or pacific time zones to support local customers.
 
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
  • Lead HHAeXchange’s implementation efforts through comprehensive planning and engagement activities with the goal of meeting project expectations for go-live and continued success.
  • Serve as a leader and trusted advisor to a portfolio of customers throughout the implementation phases of a project.
  • Coordinate product training and configuration sessions for customers.
  • Coordinate remote and on-site "go-live" support during projects as required.
  • Ascertain customer business and system needs to make tactical planning recommendations.
  • Establish internal project teams across multiple departments to develop and execute on project plans and ensure maximum customer success.
  • Manage current project implementations by holding regular meetings, updating project plans, and addressing any complications with a supervisor and customer representative.
  • Create and deliver customer-facing reports (weekly status reports), presentations and documentation.
  • Manage numerous implementations at one time with the responsibilities of keeping internal and external team members on schedule.
  • Continually look at ways to improve the implementation methodology in order to enhance customer experience.
  • Create, review, and assist with approval of all pertinent implementation artifacts.
  • Coordinate and host regular customer conference calls for governance or trouble shooting.
  • Help smooth friction points throughout the project with customer and project teams.
  • Garner greater understanding of the company’s software applications and business solutions.
  • Maintains positive relations with all customers, always projecting a positive image of the company.
  • Ensure individual, departmental and organizational key performance indicators are continually in focus and individual contributions are driving these to success.
  • Encourage and promote a collaborative environment.
Other Job Duties
  • Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements
  • Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
  • Bachelor’s degree
  • PMP certification in progress or already obtained is required
  • 5+ years of experience with project management, preferably in software implementation and in a client-facing capacity
  • Strong knowledge of the healthcare industry
  • Strong understanding of project methodology (Waterfall, Agile etc.) and knowledge of PMBOK Framework
  • Working experience with MS Project or similar project management tool
  • Quick learner who thrives in a dynamic and fast-paced environment under minimal supervision
  • Excellent team leadership skills and the ability to prioritize/self-direct as needed
  • Demonstrates excellent communication, listening, and decision-making skills
  • Proven track record of delivering projects on time and within agreed-upon scope
  • Ability to build strong relationships with customers and internal team members
  • Highly engaging and collaborative style in working cross-functionally
  • Strong understanding of customer and market dynamics and requirements
  • Ability to travel to customer sites to deliver on-site services if required
  • Proficient with MS Office Suite: (Excel, Word, PowerPoint and Outlook)
  • Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role
The base salary range for this US-based, full-time, and exempt position is $100,000 - $125,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
 
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
 
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.