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Remote Client Implementation Jobs in Mount Prospect, IL

Prelim

Project Manager, Implementations

Chicago, IL · Remote

$130K - $140K/yr

We're a fast-growing, remote-first startup on a mission to make banking more accessible for ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

Guardianlife

Client Executive, Key Markets

Chicago, IL · On-site +1

$102K - $168K/yr

Partner with internal teams, i.e. technology, operations, implementation, and product to execute ... New York, NY; and Plano, TX. * Combination of in-office and remote preferred Travel:

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Remote Client Implementation information

See Mount Prospect, IL salary details

$26

$51

$80

How much do remote client implementation jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote client implementation in Mount Prospect, IL is $51.07, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $60.67 per hour, depending on experience, location, and employer.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Mount Prospect, IL?

For Remote Client Implementation jobs in Mount Prospect, IL, the most frequently searched job titles are:

What job categories do people searching Remote Client Implementation jobs in Mount Prospect, IL look for?

The top searched job categories for Remote Client Implementation jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Remote Client Implementation jobs?

Cities near Mount Prospect, IL with the most Remote Client Implementation job openings:

Remote Client Implementation jobs near you

Project Manager, Implementations

Prelim

Chicago, IL • Remote

$130K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Transform how banks serve their customers

Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the U.S., from community banks to multi-billion dollar credit unions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone.

Why We're Looking for You

We're looking for a Project Manager, Implementations to join our Implementation team and lead banks through their digital transformation journey. You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams, and ensure our banking clients successfully launch on time.

This is a hands-on role where organization meets execution. You'll be the conductor orchestrating complex implementations while building trusted relationships with banking executives and operations teams.

What You'll Do

  • Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion

  • Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing expectations

  • Coordinate cross-functional teams including Implementation Architects, Software Engineers, and Customer Success to ensure smooth project execution and post-launch transitions

  • Translate complex technical requirements between clients and internal teams while protecting your implementation team from scope creep

  • Jump in to help with hands-on configuration and debugging when needed, keeping projects moving forward during resource constraints

  • Document solutions and identify process improvements to enhance future deployments and team efficiency

  • Escalate strategically to sales and leadership when additional support is needed to unblock critical issues

What We're Looking For

  • Background in software implementations or professional services

  • Technical aptitude, ability to understand platform capabilities and limitations

  • Familiarity with no-code platforms or integration projects

  • Proven ability to manage multiple complex projects simultaneously

  • Grace under pressure, you stay calm when clients are stressed and deadlines are tight

  • Exceptional organizational skills, you live by your task lists and calendars

  • Strong communication abilities with both technical and non-technical audiences

  • Natural problem solver who finds creative solutions within constraints

  • Self-starter who takes ownership without waiting for direction

  • Legally authorized to work in the United States and located within the continental United States

Nice to Haves

  • Experience in financial services, banking, or fintech

  • Technical skills in a scripting language

  • Previous experience managing aggressive timelines with fixed deadlines

About Prelim

Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. If you’re excited to help shape the future of the banking industry, we encourage you to apply and join our team at Prelim. We are seeking individuals who are driven, ambitious, and eager to make a real impact in a traditional industry ready for technological innovation.

We offer equity, a sponsored 401K, parental leave, and fully paid health, vision, and dental insurance. Additional benefits include unlimited PTO, a remote work stipend, a life-style stipend, and twice-yearly company retreats.

Prelim values diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.

Compensation Range: $130K - $140K