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Remote Client Implementation Jobs in Concord, CA

PactFi

Implementation Engineer

San Francisco, CA · Remote

$130K - $150K/yr

From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support. This role is a remote position, and you will be working ...

PactFi

Implementation Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support. This role is a remote position, and you will be working ...

PactFi

Client Support Engineer

San Francisco, CA · On-site +1

$130K - $150K/yr

From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support. This role is a remote position, and you will be working ...

PactFi

Client Support Engineer

San Francisco, CA · Remote

$130K - $150K/yr

From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support. This role is a remote position, and you will be working ...

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All JobsClient Implementation JobsRemote Client Implementation JobsRemote Client Implementation Jobs in Concord, CA

Remote Client Implementation information

See Concord, CA salary details

$29

$56

$88

How much do remote client implementation jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote client implementation in Concord, CA is $56.41, according to ZipRecruiter salary data. Most workers in this role earn between $42.21 and $67.02 per hour, depending on experience, location, and employer.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Concord, CA?

For Remote Client Implementation jobs in Concord, CA, the most frequently searched job titles are:

What job categories do people searching Remote Client Implementation jobs in Concord, CA look for?

The top searched job categories for Remote Client Implementation jobs in Concord, CA are:

What cities near Concord, CA are hiring for Remote Client Implementation jobs?

Cities near Concord, CA with the most Remote Client Implementation job openings:

Remote Client Implementation jobs near you

PEO Implementation Manager (PrismHR)

Stitch PEO

Brentwood, CA • Remote

$75K - $80K/yr

Full-time

Medical, PTO

Posted 11 days ago

Key responsibilities

  • Lead end-to-end PEO client implementations within PrismHR, including system configuration, payroll setup, and benefits integration.

  • Manage implementation timelines, deliverables, and client expectations while coordinating with cross-functional teams and vendors.

  • Train clients on PrismHR system functionality, workflows, and best practices, and support initial payroll cycles.

Job description

About Stitch PEO

Stitch PEO is a modern Professional Employer Organization built for independent medical practices. We exist to take the administrative chaos off our clients’ plates so they can focus on what matters most: delivering exceptional patient care.

We are building something different. Stitch is intentionally lean, fast-moving, and growth-oriented. We believe great companies are built by people who take ownership, think creatively, and aren’t afraid to roll up their sleeves. If you’re excited by the idea of building systems, shaping how work gets done, and growing alongside the business, you’ll feel at home here.                                                                  

About the Role

We’re hiring an Implementation Specialist (PrismHR) to lead new client onboarding and system implementations. This is a hands-on, execution-focused role for someone who thrives in fast-paced environments and has deep experience implementing PEO clients within PrismHR.

You’ll own the end-to-end implementation process—from initial discovery through system configuration, payroll setup, benefits integration, and go-live. You’ll work cross-functionally with Sales, Client Success, Benefits,  Operations and 3rd party vendors to ensure a smooth, accurate, and scalable onboarding experience.

This role offers the opportunity to take on diverse projects and responsibilities as we scale, contributing to both client implementations and broader operational initiatives.

What You’ll Do

Client Implementation & Onboarding

- Lead end-to-end PEO client implementations within PrismHR

- Manage implementation timelines, deliverables, and client expectations

- Conduct discovery calls to gather payroll, HR, and benefits requirements

- Configure client accounts in PrismHR, including payroll, tax setup, PTO, and HR modules

- Coordinate data collection, validation, and migration from prior systems

- Coordinate with Time Keeping vendors for set up of time keeping system

- Ensure accurate setup of earnings, deductions, taxes, and compliance requirements

- Oversee parallel payroll runs and support go-live execution

Cross-Functional Coordination

- Partner with Sales during handoff to ensure a smooth transition into implementation

- Collaborate with Benefits, Client Success, and Operations on plan setup and service readiness

- Act as the primary point of contact for clients during implementation

Client Training & Support

- Train clients on PrismHR system functionality, workflows, and best practices

- Provide guidance on payroll processing, reporting, and employee management

- Support initial payroll cycles and resolve early-stage issues

Process Building & Improvement

- Help document and refine implementation workflows and SOPs

- Identify inefficiencies and recommend scalable improvements

What Success Looks Like (First 90 Days)

- Successfully lead multiple client implementations with minimal errors

- Demonstrate strong command of PrismHR configuration and workflows

- Deliver smooth, on-time client go-lives

- Build trust with clients through clear communication and execution

What We’re Looking For

Required

- 3+ years of hands-on experience implementing PEO clients in PrismHR (non-negotiable)

- Strong expertise in PrismHR configuration (payroll, HR, onboarding)

- Experience managing full lifecycle implementations

- Understanding of payroll processes and tax setup

- Strong project management and communication skills

Nice to Have

- Experience with healthcare or medical practice clients

- Benefits implementation experience

- HCM experience

- Strong understanding of PrismHR PTO configuration

- CPP Certification

Why Stitch

- Equity included to reward ownership

- Opportunity to help build and scale the implementation function

- Remote-first, people-first culture