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Remote Claims Intake Specialist Jobs in Raleigh, NC

Claims Major Case Director

Raleigh, NC ยท On-site +1

$92K - $130K/yr

... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ... All Time Limit Demands to be escalated to management. * Assist Sr. Claim specialists with analysis ...

Regulatory Affairs Specialist

Durham, NC ยท Remote

$50 - $70/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

Regulatory Affairs Specialist

Cary, NC ยท Remote

$50 - $70/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

Epic Denials Management Operator

Raleigh, NC ยท Remote

$17.50 - $23.25/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

Communications Specialist

Raleigh, NC ยท On-site +1

$52K - $69K/yr

Location: Full-Time Remote (Open to candidates residing in Atlanta, Tampa, Charlotte, Raleigh, or ... from intake, editorial development, review, and approval through final distribution--making ...

Reimbursement Specialist

Cary, NC ยท On-site +1

$21 - $22/hr

Ensure that the intake information is accurate and complete in order to perform all reimbursement ... Medical claims experience. * Experience in the healthcare industry including, but not limited to ...

RCM Coder

Cary, NC ยท Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... Resolves disputed claims by gathering, verifying, and providing additional information * Identify ...

RCM Coder

Cary, NC ยท Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... Resolves disputed claims by gathering, verifying, and providing additional information * Identify ...

Compliance Officers

Durham, NC ยท Remote

$50 - $70/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

Compliance Officers

Cary, NC ยท Remote

$50 - $70/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

Compliance Officers

Raleigh, NC ยท Remote

$50 - $70/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

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Remote Claims Intake Specialist information

See Raleigh, NC salary details

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How much do remote claims intake specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote claims intake specialist in Raleigh, NC is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is a remote claims intake specialist?

A Remote Claims Intake Specialist is a professional who works from a remote location to receive, review, and process insurance claims or service requests. Their main responsibilities include gathering necessary information from clients, verifying documentation, entering claim details into company systems, and ensuring that all initial steps in the claims process are completed accurately and efficiently. They communicate with customers, adjusters, and other stakeholders via phone, email, or online platforms. This role is crucial for ensuring timely and accurate processing of claims, helping customers navigate the claims process, and supporting the overall efficiency of the organization.

What are some common challenges remote claims intake specialists face and how can they be addressed?

Remote Claims Intake Specialists often encounter challenges such as maintaining clear communication with claimants, managing high call volumes, and ensuring accurate data entry while working independently. To address these, it's helpful to establish a quiet, organized workspace, become proficient with claims management software, and regularly communicate with your team for support and clarification. Staying organized and adhering to established protocols can greatly improve efficiency and reduce errors when handling sensitive information remotely.

What are the key skills and qualifications needed to thrive as a remote claims intake specialist, and why are they important?

To thrive as a Remote Claims Intake Specialist, you need strong attention to detail, data entry skills, and a solid understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and secure communication platforms is essential. Excellent communication, problem-solving ability, and customer service orientation are vital soft skills for interacting with clients and team members remotely. These skills ensure accurate claim processing, timely customer support, and efficient workflow in a virtual environment.

What is the difference between Remote Claims Intake Specialist vs Remote Claims Processor?

AspectRemote Claims Intake SpecialistRemote Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or claims-related certificationsHigh school diploma or equivalent; insurance knowledge beneficial
Work EnvironmentRemote, customer service or administrative settingRemote, administrative or data entry setting
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Primary ResponsibilitiesGathering initial claim information, verifying details, scheduling appointmentsProcessing claims, reviewing documentation, data entry

The Remote Claims Intake Specialist focuses on collecting and verifying initial claim information, acting as the first point of contact. In contrast, the Remote Claims Processor handles the detailed review and processing of claims after intake. Both roles are essential in the claims workflow and often share similar credentials and work environments.

What are the most commonly searched types of Claims Intake Specialist jobs in Raleigh, NC?

The most popular types of Claims Intake Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Claims Intake Specialist jobs?

Cities near Raleigh, NC with the most Remote Claims Intake Specialist job openings:

Infographic showing various Remote Claims Intake Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,520 per year, or $22.8 per hour.

Claims Major Case Director

Iatinsurancegroup

Raleigh, NC โ€ข On-site, Remote

$92K - $130K/yr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago


Job description

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of the following IAT locations:

  • Cheshire, Connecticut
  • Raleigh, North Carolina
  • Naperville, Illinois
  • Rolling Meadows, Illinois
  • Sarasota, Florida
  • Alpharetta, Georgia
  • Virginia Beach, Virginia
  • Scottsdale, Arizona
  • Spring, Texas

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our listed IAT office locations, we're open to considering fully remote arrangements for the ideal candidate.

This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial liability policies.The ideal candidate for this role will be an experienced claim professional with extensive experience handling construction defect and general liability claims including, premises and liquor liability, as well as auto and trucking claims on a national basis with value in excess of $250,000.

Responsibilities:

  • Handles highly complex exposure claims based on Claim Guidelines.
  • Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel including approval of budgets Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials.
  • Reports to reinsurers as required by reporting guidelines.
  • Requires interaction and alerts with our Underwriting business partners.
  • All Time Limit Demands to be escalated to management.
  • Assist Sr. Claim specialists with analysis of claim issues as needed.
  • Verifies/analyzes applicable coverage for the reported loss.
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
  • Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
  • Identifies and addresses subrogation/contribution/SIU opportunities.
  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
  • Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
  • Selects, directs and manages Vendors/Counsel including approval of defense budgets.
  • Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
  • Maintains resident/nonresident adjuster licenses as required.
  • Performs other duties as assigned.

Qualifications:

Must have:

  • Bachelors' degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent.
  • Equivalent is defined as high school diploma and 16 years of relevant experience.
  • At least 8 years General Liability claim experience as well as Commercial Auto handling, which focused on claims with an exposure of $250,000 or more including both primary and excess losses.
  • Excellent coverage analysis skills with experience in drafting coverage position correspondence.
  • Extensive experience working with general liability, construction defect, garage, commercial trucking as well as identifying coverage issues.
  • Experience handling litigated files and direction of defense counsel.
  • Excellent negotiation skills which would be handled primarily by the file handler.
  • Ability to travel, average 4 days a month.
  • Licensure as required by respective states.
  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions.
  • Authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

Preferred to have:

  • CPCU and other insurance related studies
  • Construction Defect claim handling experience

Compensation:

Please note, that the annual gross salary range associated with this posting is $92,800 - $130,000.Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visithttps://www.iatinsurancegroup.com/careers/benefits

ย 

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.