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Remote Claims Intake Specialist Jobs in Indiana (NOW HIRING)

Ovationhealthcare

Specialist, Accounts Receivable

Goshen, IN · Remote

$18 - $23.75/hr

Escalates unpaid claims to payer claims supervisor as appropriate when regular follow-up efforts ... Work from home and remote location with a stable internet connection, a quiet and dedicated ...

micro1 AI

Regulatory Affairs Specialist

Evansville, IN · Remote

$50 - $80/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

micro1 AI

Regulatory Affairs Specialist

Fort Wayne, IN · Remote

$50 - $80/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

micro1 AI

Regulatory Affairs Specialist

Fishers, IN · Remote

$50 - $80/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

micro1 AI

Regulatory Affairs Specialist

South Bend, IN · Remote

$50 - $80/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

micro1 AI

Regulatory Affairs Specialist

Indianapolis, IN · Remote

$50 - $80/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project ... conflicting claims within or between documents. * Provide structured, well-reasoned written ...

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Remote Claims Intake Specialist information

What is a remote claims intake specialist?

A Remote Claims Intake Specialist is a professional who works from a remote location to receive, review, and process insurance claims or service requests. Their main responsibilities include gathering necessary information from clients, verifying documentation, entering claim details into company systems, and ensuring that all initial steps in the claims process are completed accurately and efficiently. They communicate with customers, adjusters, and other stakeholders via phone, email, or online platforms. This role is crucial for ensuring timely and accurate processing of claims, helping customers navigate the claims process, and supporting the overall efficiency of the organization.

What are some common challenges remote claims intake specialists face and how can they be addressed?

Remote Claims Intake Specialists often encounter challenges such as maintaining clear communication with claimants, managing high call volumes, and ensuring accurate data entry while working independently. To address these, it's helpful to establish a quiet, organized workspace, become proficient with claims management software, and regularly communicate with your team for support and clarification. Staying organized and adhering to established protocols can greatly improve efficiency and reduce errors when handling sensitive information remotely.

What are the key skills and qualifications needed to thrive as a remote claims intake specialist, and why are they important?

To thrive as a Remote Claims Intake Specialist, you need strong attention to detail, data entry skills, and a solid understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and secure communication platforms is essential. Excellent communication, problem-solving ability, and customer service orientation are vital soft skills for interacting with clients and team members remotely. These skills ensure accurate claim processing, timely customer support, and efficient workflow in a virtual environment.

What is the difference between Remote Claims Intake Specialist vs Remote Claims Processor?

AspectRemote Claims Intake SpecialistRemote Claims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance or claims-related certificationsHigh school diploma or equivalent; insurance knowledge beneficial
Work EnvironmentRemote, customer service or administrative settingRemote, administrative or data entry setting
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Primary ResponsibilitiesGathering initial claim information, verifying details, scheduling appointmentsProcessing claims, reviewing documentation, data entry

The Remote Claims Intake Specialist focuses on collecting and verifying initial claim information, acting as the first point of contact. In contrast, the Remote Claims Processor handles the detailed review and processing of claims after intake. Both roles are essential in the claims workflow and often share similar credentials and work environments.

What are the most commonly searched types of Claims Intake Specialist jobs in Indiana?

The most popular types of Claims Intake Specialist jobs in Indiana are:

What are popular job titles related to Remote Claims Intake Specialist jobs in Indiana?

For Remote Claims Intake Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Claims Intake Specialist jobs in Indiana look for?

The top searched job categories for Remote Claims Intake Specialist jobs in Indiana are:

What cities in Indiana are hiring for Remote Claims Intake Specialist jobs?

Cities in Indiana with the most Remote Claims Intake Specialist job openings:

Remote Claims Intake Specialist jobs near you
Infographic showing various Remote Claims Intake Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Sr Supplemental Claims Recovery & Analysis Specialist

Carrington Holding Company, LLC

Westfield, IN • Remote

$24.50 - $29.50/hr

Full-time

Medical, Retirement

Posted 15 days ago

Job description

Come join our amazing team and work remote from home!

The Sr Claims Recovery & Analysis Specialist is responsible for ensuring prepared FHA supplemental claims are completed accurately and according to insurer/investor guidelines.  Validates all required supporting documentation is included in the claim file ahead of claim filing.  Evaluate the merits of included advances in claim file and make recommendations to management for approval or denial.  Perform all duties in accordance with the company's policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay range for this position is $24.50/hr - $29.50/hr.

What you'll do:

  • Review prepared supplemental claims for FHA loans prior to filing.

  • Review timely and accurately according to insurer guidelines and requirements.

  • Confirm that analysis of initial claim, initial claim payment and new advances included in supplemental claim filing is accurate.

  • Verity all applicable and required documentation is included in the claim file and uploaded to the agency system.

  • Maintain updates in LoanServ, updating CITs upon the date the action occurs.

  • Provide corrections to claim filer which are identified during the Quality Review Process and follow-up within 24 hours of issuance.

  • Responsible for learning new skills and expand job knowledge to better perform assigned duties

  • Maintain monthly performance in alignment with quality expectations.

  • Complete ad hoc projects related to FHA loans, primarily FHA Supplemental claims, as necessary.

  • Responsible for staying abreast of relevant changes to GSE guidelines, industry standards and client expectations.

  • Ensure timely completion of projects and tasks when assigned.  If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.

  • Look for opportunities to improve the department's processes and procedures, to reduce costs and eliminate non-essential and manual processes and activities.

  • Keep Team Lead and Supervisor informed of all trends and problems including, but not limited to, claim denials/curtailments and claim payment offsets.

  • Strong working knowledge  of all  Default  Servicing processes  up  to and  including  Loss Mitigation,  Bankruptcy, Foreclosure, Conveyance and Claims in addition to mortgage servicing state, federal and agency guidelines and timelines.

  • Strong knowledge of FHA default claim processes, including understanding of agency guidelines

  • Solid computer skills with MS Word, Excel.

  • Excellent attention to detail, time management and organizational skills. 

  • Strong writing skills, including proper punctuation and grammar, organization, and formatting.

  • Ability to work under general direction to accomplish department goals and reduce/mitigate financial loss to CMS and its Clients.

  • Ability to substantiate facts and properly document them.

  • Ability to work effectively and develop rapport with all levels of staff, management, Investors/Insurers and 3rd parties.

  • Ability to make decisions that have moderate impact to immediate work unit.

  • Ability to identify urgent matters requiring immediate action and properly escalating them.

  • Ability to handle multiple tasks under pressure and changing priorities.

What you'll need:

  • High School diploma required; Associate/Bachelor Degree in accounting or other related field preferred.

  • Three (3) or more years' previous FHA claims experience

  • Two (2) or more years of quality assurance experience

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.  

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