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Remote Cisco Unified Communications Jobs (NOW HIRING)

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Cisco Unified Communications Manager (CUCM): * Manage and maintain the CUCM telephony ...

ASM Research

Unified Communications Engineer

Position Overview The Unified Communications Engineer serves as the senior technical expert for the ... such as Cisco, Microsoft Teams Phone, Avaya, or similar), including dial plans, call routing ...

TekSynap

System Engineer Cisco PBX (VoSIP)

Arlington, VA · On-site +1

$48K - $125K/yr

Experience working with Cisco Unified Communications Manager (CUCM). REQUIRED QUALIFICATIONS ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

Booz Allen Hamilton, Inc.

VoIP Engineer SME

Washington, DC · On-site +1

$99K - $225K/yr

... Cisco Unified Communications Manager (UCM), voice and survivable remote site telephony gateways, STIGS, encryption protocols, secure telephony, including STE and vIPER * Ability to configure and ...

Presidio

Sr. Project Manager, Contact Center

Cisco Unified Communications * Cisco Customer Voice Portal (CVP) * Webex Contact Center and Webex Contact Center Enterprise * AWS * Genesys * Five9 * Twilio Flex * CCAI Required Skills and ...

New

Nastech Global

AI Infra SRE Engineer

San Jose, CA · Remote

$58.25 - $77.50/hr

Remote Duration: Fulltime Must-have * NVIDIA (DGX) or equivalent high-performance-compute (HPC ... Technical knowledge of high-performance compute, NVIDIA DGX/GPUs and/or Cisco Unified Compute ...

Cisco

Communications Manager (remote) - 2020843

Austin, TX · On-site +1

$120K - $152K/yr

Communications Manager (remote) - 2020843 *remote opportunity Meet the Team Cisco's AI & IT ... We serve as customer zero for Cisco's most innovative products, proving in real-time how these ...

New

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Remote Cisco Unified Communications information

See salary details

$46.5K

$113.8K

$181K

How much do remote cisco unified communications jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote cisco unified communications in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a remote Cisco Unified Communications specialist?

Remote Cisco Unified Communications jobs involve managing, configuring, and supporting Cisco's suite of collaboration tools—such as voice, video, messaging, and conferencing—without needing to be physically present in an office. Professionals in these roles work with systems like Cisco Unified Communications Manager (CUCM), Cisco Jabber, and Webex to ensure seamless communication for organizations. Responsibilities often include troubleshooting, system upgrades, user support, and integration with other IT systems, all performed remotely. These positions are ideal for IT professionals with expertise in network and voice technologies who prefer flexible work arrangements.

What is the difference between Remote Cisco Unified Communications vs Remote VoIP Engineer?

AspectRemote Cisco Unified CommunicationsRemote VoIP Engineer
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Voice, CCNP Voice
Work EnvironmentNetwork infrastructure, collaboration systemsVoIP systems, telephony networks
Industry UsageTelecommunications, enterprise communicationIT services, telecom providers

Remote Cisco Unified Communications specialists focus on configuring and maintaining Cisco collaboration solutions, including voice, video, and messaging systems. Remote VoIP Engineers primarily work on designing, implementing, and troubleshooting VoIP telephony systems. While both roles involve VoIP technology, Cisco Unified Communications roles are broader, encompassing collaboration tools, whereas VoIP Engineers concentrate specifically on voice over IP systems.

What are common challenges faced by professionals working in remote Cisco Unified Communications roles?

One common challenge in Remote Cisco Unified Communications roles is troubleshooting technical issues without on-site access, which requires strong problem-solving skills and clear communication with on-site staff. Additionally, remote professionals must stay updated on rapidly evolving Cisco technologies and security protocols to ensure reliable and secure communication networks. Effective collaboration with geographically dispersed teams, often across different time zones, is also crucial for project success. Familiarity with Cisco's collaboration tools and a proactive approach to addressing potential connectivity or integration issues can help overcome these challenges.

What skills and qualifications are needed to thrive as a remote Cisco Unified Communications specialist?

To thrive as a Remote Cisco Unified Communications Specialist, you need a deep understanding of VoIP, networking protocols, and Cisco Unified Communications technologies, usually supported by certifications like CCNA Collaboration or CCNP Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and remote troubleshooting tools is essential. Strong problem-solving, communication, and time management skills enable effective collaboration and client support in a remote environment. These skills and qualifications ensure reliable system performance, quick resolution of issues, and high-quality user experiences across distributed teams.
More about Remote Cisco Unified Communications jobs
What cities are hiring for Remote Cisco Unified Communications jobs? Cities with the most Remote Cisco Unified Communications job openings:
What are the most commonly searched types of Cisco Unified Communications jobs? The most popular types of Cisco Unified Communications jobs are:
What states have the most Remote Cisco Unified Communications jobs? States with the most job openings for Remote Cisco Unified Communications jobs include:
What job categories do people searching Remote Cisco Unified Communications jobs look for? The top searched job categories for Remote Cisco Unified Communications jobs are:
Remote Cisco Unified Communications jobs near you
Infographic showing various Remote Cisco Unified Communications job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

Sr WebEx Contact Center Engineer

Lee Health

Fort Myers, FL • On-site, Remote

$50.37 - $65.48/hr

Full-time

Re-posted 2 days ago

Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 195 frontline employees who took The Breakroom Quiz

416th of 887 rated healthcare providers

Job description

Location: Remote - FL
Department: IS Information Technology Svcs
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate: $50.37 - $65.48 / hour
Position Overview:
As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments. You will be responsible for ensuring the reliable day-to-day operation of these critical communication platforms and contributing to the efficiency and effectiveness of business operations.
Key Responsibilities:
WebEx Contact Center Management:
  • Oversee day-to-day operations of the WebEx Contact Center to ensure optimal performance and reliability.
  • Configure and maintain contact center features including call routing, reporting, and system integrations.
  • Troubleshoot and resolve technical issues related to the WebEx Contact Center platform.
  • Collaborate with cross-functional teams to enhance and customize contact center functionality to meet business requirements.
Cisco Unified Communications Manager (CUCM):
  • Manage and maintain the CUCM telephony infrastructure supporting enterprise communications.
  • Ensure high availability and reliable functionality of CUCM services.
  • Collaborate with network and IT teams to integrate CUCM with other business systems and applications.
  • Perform routine operational and maintenance activities within Cisco Unified Communications Manager.
Documentation and Reporting:
  • Maintain detailed documentation of system configurations, changes, and incident resolutions.
  • Generate regular reports to monitor system performance and identify improvement opportunities.
  • Provide insights and recommendations to optimize WebEx Contact Center and CUCM operations.
Technical Support:
  • Provide technical support and guidance to end users and internal teams to ensure timely issue resolution.
  • Assist with the development and delivery of training materials and sessions related to contact center and CUCM functionality.
Qualifications:
  • 5+ years of experience managing day-to-day operations of WebEx Contact Center.
  • Strong working knowledge of Cisco Unified Communications Manager (CUCM).
  • Hands-on experience configuring and troubleshooting contact center call routing and reporting.
  • Familiarity with telephony and VoIP technologies.
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Strong organizational skills with a high attention to detail.

What Lee Health employees say

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Benefits

Hours and flexibility

Workplace

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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