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Remote Chief Customer Experience Officer Jobs (NOW HIRING)

CFS

CFO - Remote

Fort Wayne, IN · On-site +1

$280K - $300K/yr

Fully Remote CFO in the Insurance Industry Ready to step into a highly visible CFO role where M&A ... MGA and/or Bermuda experience preferred • Strong background in M&A, transaction support, and ...

Arbitersports

Chief Customer Officer

The Chief Customer Officer (CCO) is responsible for developing and executing an innovative post ... The CCO will be a seasoned leader with experience in best-in-class, high-growth, SaaS environments ...

PetDesk

Director, CX Systems & Insights

Reporting into the Chief Customer Experience Officer, this role is both systems and process-focused, working closely with the CX leadership team as internal customers for prioritization, sequencing ...

PetDesk

Director, CX Systems & Insights

Charleston, WV · Remote

$144K - $164K/yr

Reporting into the Chief Customer Experience Officer, this role is both systems and process-focused, working closely with the CX leadership team as internal customers for prioritization, sequencing ...

Nationwide

Consultant, Customer Experience

... REMOTE Summary As a consultant within the Office of the Chief Customer Officer, you will be ... Experience: Typically, 5-7 years professionally practicing some aspect of human-centered design ...

New

Nationwide

Consultant, Customer Experience

Columbus, OH · Remote

... REMOTE Summary As a consultant within the Office of the Chief Customer Officer, you will be ... Experience: Typically, 5-7 years professionally practicing some aspect of human-centered design ...

New

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Remote Chief Customer Experience Officer information

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$69K

$163.2K

$275.5K

How much do remote chief customer experience officer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote chief customer experience officer in the United States is $163,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $200,000.00 per year, depending on experience, location, and employer.

What is a remote chief customer experience officer?

A Remote Chief Customer Experience Officer (CCEO) is a senior executive responsible for overseeing and improving the overall experience that customers have with a company, while working remotely. This role involves developing strategies to enhance customer satisfaction, loyalty, and retention across all touchpoints. The CCEO collaborates with various departments, analyzes customer feedback, and implements solutions to ensure a seamless and positive customer journey. As the position is remote, the officer utilizes digital tools and virtual communication to lead teams and manage projects effectively.

How does a remote chief customer experience officer typically collaborate with cross-functional teams to improve customer satisfaction?

A Remote Chief Customer Experience Officer (CCEO) frequently partners with product, marketing, sales, and support teams to align customer-centric strategies across the organization. This collaboration often involves leading virtual meetings, reviewing customer feedback, and working with data analysts to identify trends and pain points. The CCEO also facilitates workshops and training sessions to ensure all departments understand the importance of customer experience, even when working remotely. By fostering open communication and leveraging digital tools, the CCEO helps build a unified approach to enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote chief customer experience officer, and why are they important?

To thrive as a Remote Chief Customer Experience Officer, you need expertise in customer journey mapping, data analysis, and strategic leadership, typically supported by a relevant degree and significant experience in customer-centric roles. Familiarity with customer relationship management (CRM) platforms, experience management tools like Qualtrics or Medallia, and certifications in customer experience (such as CCXP) are highly valuable. Outstanding communication, cross-functional collaboration, and the ability to inspire teams remotely set top performers apart. These skills are critical for designing seamless customer experiences, driving customer loyalty, and leading distributed teams to achieve company goals.

What is the difference between Remote Chief Customer Experience Officer vs Remote Customer Service Director?

AspectRemote Chief Customer Experience OfficerRemote Customer Service Director
Primary FocusOverall customer experience strategy and brand loyaltyManaging customer service teams and daily support operations
Required CredentialsExtensive experience in customer experience, leadership, and often executive educationCustomer service management experience, relevant certifications
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer support centers
Industry UsageUsed across industries for strategic customer experience rolesCommon in retail, tech, and service industries for support management

The Remote Chief Customer Experience Officer focuses on shaping overall customer experience strategies and fostering brand loyalty at an executive level. In contrast, the Remote Customer Service Director manages daily customer support operations and team performance. Both roles require customer service expertise, but the CCO has a broader, strategic scope, while the Director is more operational.

More about Remote Chief Customer Experience Officer jobs

What cities are hiring for Remote Chief Customer Experience Officer jobs?

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What are the most commonly searched types of Chief Customer Experience Officer jobs?

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Remote Chief Customer Experience Officer jobs near you
Infographic showing various Remote Chief Customer Experience Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $163,165 per year, or $78.4 per hour.

CFO - Remote

CFS

Fort Wayne, IN • On-site, Remote

$280K - $300K/yr

Full-time

Retirement

Posted 18 days ago

Job description

Fully Remote CFO in the Insurance Industry
Ready to step into a highly visible CFO role where M&A drives the agenda? Join a stable, growth-oriented organization where the CFO is a strategic business partner, leading acquisitions, startup ventures, and executive-level financial decision-making.
Salary: $280K-$300K+ Base + Profit Sharing Opportunity
Location: Hybrid or Remote depending on location. Open to candidates within a reasonable commute range of company headquarters.
Why This Opportunity Stands Out:
• Lead a highly strategic CFO position with significant exposure to acquisitions, divestitures, and new business ventures
• Participate in profit sharing tied to purchased and sold entities during your tenure
• Join a company known for exceptional employee retention and long-term stability
• Gain direct visibility with senior partners, executive leadership, and key stakeholders as the CFO
• Influence business growth initiatives and help shape the future direction of the organization
• Work in a collaborative, family-oriented culture that values relationships and work-life balance
• Enjoy strong benefits and a supportive leadership team invested in long-term success
• Step into an established CFO role opening due to retirement, offering a smooth transition and leadership continuity
• Lead an experienced accounting organization with Controllers, Assistant Controllers, and accounting staff already in place
• Travel is limited, with approximately 20 days annually for partner meetings and leadership collaboration
Key Responsibilities for the CFO:
• Lead M&A activities, including acquisitions, divestitures, due diligence, and transaction execution
• Develop, validate, and oversee financial models and pro forma analyses for new ventures
• Serve as the primary financial advisor to executive leadership and business partners
• Build and maintain relationships with external partners, investors, and due diligence teams
• Provide strategic oversight for startup entities and business expansion initiatives
• Direct and mentor the accounting and finance organization while ensuring financial excellence
Qualifications for the CFO:
• Insurance industry experience required; MGA and/or Bermuda experience preferred
• Strong background in M&A, transaction support, and financial modeling
• Experience as a CFO, VP Finance, Head of Finance, Head of Accounting, or Controller
• Proven ability to partner with senior executives, investors, and business leaders on strategic initiatives
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