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Remote Chief Customer Experience Officer Jobs (NOW HIRING)

BluZinc

COO Chief Operating Officer

Austin, TX · On-site +1

$200K - $275K/yr

Fully remote home office based anywhere in Northern America with a direct hire employment agreement ... Brilliant leadership for outstanding customer experience and service, shipping, fulfilment ...

Ascent CFO Solutions

Fractional CFO

Denver, CO · Remote

Proven, hands-on experience navigating venture capital fundraising and leading M&A deals from ... While this is a flexible, remote-first role with some purposeful client time, candidates residing ...

Ascent CFO Solutions

Interim CFO

Denver, CO · Remote

$120 - $140/hr

As we continue to expand our services and client base, we are seeking experienced Interim Chief ... remote or on-site depending on the client's request Powered by JazzHR hKjx71svaI

Ascent CFO Solutions, LLC

Fractional CFO

Denver, CO · On-site +1

$120 - $140/hr

Proven, hands-on experience navigating venture capital fundraising and leading M&A deals from ... While this is a flexible, remote-first role with some purposeful client time, candidates residing ...

Accord Telecommunications Collaborative

Simplify service delivery and enhance customer experience * Translate technical infrastructure into ... This position is currently fully remote , but the selected candidate must reside in or near Indiana ...

Equinix

SVP, Marketing & CMO

Redwood City, CA · Remote

Job Summary The SVP, Marketing & CMO will report directly to the Chief Customer and Revenue Officer ... increase customer experience * Employee engagement & team culture: Motivate employees around a ...

Hospitable

Chief Financial Officer (Remote)

Atlanta, GA · Remote

$436K/yr

... user experience. We have crafted an Applicant Handbook, which we highly recommend you check out ... Our customers are vocal. Our roadmap moves fast. Feel free to join one of our upcoming public, bi ...

Soft source inc

CEO

New York, NY · Remote

... and remote teams across multiple time zones. Preferred Qualifications * Experience in SaaS, AI ... Customer acquisition and retention * Market expansion * Employee engagement and retention

Hospitable

Chief Financial Officer (Remote)

Atlanta, GA · On-site +1

$312K/yr

... user experience. We have crafted an Applicant Handbook, which we highly recommend you check out ... Our customers are vocal. Our roadmap moves fast. Feel free to join one of our upcoming public, bi ...

Hospitable

Chief Financial Officer (Remote)

Atlanta, GA · Remote

$312K/yr

... user experience. We have crafted an Applicant Handbook, which we highly recommend you check out ... Our customers are vocal. Our roadmap moves fast. Feel free to join one of our upcoming public, bi ...

Hospitable

Chief Financial Officer (Remote)

New York, NY · Remote

$312K/yr

... user experience. We have crafted an Applicant Handbook, which we highly recommend you check out ... Our customers are vocal. Our roadmap moves fast. Feel free to join one of our upcoming public, bi ...

Hospitable

Chief Financial Officer (Remote)

New York, NY · Remote

$436K/yr

... user experience. We have crafted an Applicant Handbook, which we highly recommend you check out ... Our customers are vocal. Our roadmap moves fast. Feel free to join one of our upcoming public, bi ...

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Remote Chief Customer Experience Officer information

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$69K

$163.2K

$275.5K

How much do remote chief customer experience officer jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote chief customer experience officer in the United States is $163,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $200,000.00 per year, depending on experience, location, and employer.

What is a Remote Chief Customer Experience Officer?

A Remote Chief Customer Experience Officer (CCEO) is a senior executive responsible for overseeing and improving the overall experience that customers have with a company, while working remotely. This role involves developing strategies to enhance customer satisfaction, loyalty, and retention across all touchpoints. The CCEO collaborates with various departments, analyzes customer feedback, and implements solutions to ensure a seamless and positive customer journey. As the position is remote, the officer utilizes digital tools and virtual communication to lead teams and manage projects effectively.

How does a Remote Chief Customer Experience Officer typically collaborate with cross-functional teams to improve customer satisfaction?

A Remote Chief Customer Experience Officer (CCEO) frequently partners with product, marketing, sales, and support teams to align customer-centric strategies across the organization. This collaboration often involves leading virtual meetings, reviewing customer feedback, and working with data analysts to identify trends and pain points. The CCEO also facilitates workshops and training sessions to ensure all departments understand the importance of customer experience, even when working remotely. By fostering open communication and leveraging digital tools, the CCEO helps build a unified approach to enhancing customer satisfaction.

What is the difference between Remote Chief Customer Experience Officer vs Remote Customer Service Director?

AspectRemote Chief Customer Experience OfficerRemote Customer Service Director
Primary FocusOverall customer experience strategy and brand loyaltyManaging customer service teams and daily support operations
Required CredentialsExtensive experience in customer experience, leadership, and often executive educationCustomer service management experience, relevant certifications
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer support centers
Industry UsageUsed across industries for strategic customer experience rolesCommon in retail, tech, and service industries for support management

The Remote Chief Customer Experience Officer focuses on shaping overall customer experience strategies and fostering brand loyalty at an executive level. In contrast, the Remote Customer Service Director manages daily customer support operations and team performance. Both roles require customer service expertise, but the CCO has a broader, strategic scope, while the Director is more operational.

What are the key skills and qualifications needed to thrive as a Remote Chief Customer Experience Officer, and why are they important?

To thrive as a Remote Chief Customer Experience Officer, you need expertise in customer journey mapping, data analysis, and strategic leadership, typically supported by a relevant degree and significant experience in customer-centric roles. Familiarity with customer relationship management (CRM) platforms, experience management tools like Qualtrics or Medallia, and certifications in customer experience (such as CCXP) are highly valuable. Outstanding communication, cross-functional collaboration, and the ability to inspire teams remotely set top performers apart. These skills are critical for designing seamless customer experiences, driving customer loyalty, and leading distributed teams to achieve company goals.
More about Remote Chief Customer Experience Officer jobs
What cities are hiring for Remote Chief Customer Experience Officer jobs? Cities with the most Remote Chief Customer Experience Officer job openings:
What are the most commonly searched types of Chief Customer Experience Officer jobs? The most popular types of Chief Customer Experience Officer jobs are:
What states have the most Remote Chief Customer Experience Officer jobs? States with the most job openings for Remote Chief Customer Experience Officer jobs include:
What job categories do people searching Remote Chief Customer Experience Officer jobs look for? The top searched job categories for Remote Chief Customer Experience Officer jobs are:
Remote Chief Customer Experience Officer jobs near you
Infographic showing various Remote Chief Customer Experience Officer job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $163,165 per year, or $78.4 per hour.
Chief Experience Officer

Chief Experience Officer

Health Evolution

Washington, DC • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Job description

Company Description
Health Evolution is a selective membership of chief executives and influential leaders from the most impactful organizations across the health care industry.
Our members embrace bold ideas, drive meaningful innovation, lead with courage, and collaborate to advance a health care system that is more accessible and affordable, more effective and equitable, and more proactive and personalized.
Health Evolution's range of in-person and virtual convenings include:
  • Health Evolution Summits: The largest, most influential gathering of health care CEOs and senior leaders in America
  • Exchanges: Intimate group gatherings focused on a specific topic in a signature location
  • Hubs: Dedicated member space for meetings, networking, and receptions at industry events.
  • Networks: Trusted peer circles connecting like-minded executives
  • Forum: Peer-to-peer discussions exploring major themes reshaping health care

Job Description
As Chief Experience Officer, you will own the full lifecycle of member engagement - from recruitment and onboarding through deepening participation and long-term retention. You will be the primary relationship holder for our senior executive membership, designing the programs and touch points that make Health Evolution indispensable to the most influential leaders in health care.
Reporting to the Executive Chairman, this is a high-visibility, high-impact role that blends relationship management at the executive level, strategic program design, and data-informed growth. You will participate in convenings and partner closely with the programming, operations and partnership teams to ensure that every member interaction reflects the quality and ambition of our mission. This position is fully remote with occasional travel.
Responsibilities
Strategic Leadership and Product P&L
  • Build a world-class team of product and Member experience professionals who are responsible for what Members see, feel, and return for - the organizational capability at the heart of Health Evolution's growth and long-term relevance
  • Foster a culture of innovation by encouraging experimentation, cross-functional collaboration, and creative problem-solving
  • Partner with the Executive Chairman and executive leadership team to ensure strategic alignment and measurable impact
  • Set vision and roadmap for Health Evolution's product portfolio
  • Decide on engagement models and architecture, in addition to new product launches
  • Define and track the KPIs that matter: retention, NPS, event utilization, and renewal rates

Product Architecture
  • Own the strategy, design, and execution of Health Evolution's signature convenings
  • Curate senior speaker relationships and manage the selection process
  • Shape the format and feel of each gathering: not just the content, but the texture

Member Lifecycle and Relationship
  • Champion the Member inside the organization, ensuring the Member Promise is lived, not just stated, and that the value proposition is strong enough to earn and keep the trust of the most senior leaders in health care
  • Lead member success strategy-onboarding, engagement benchmarks and renewal
  • Maintain deep familiarity with members, respective journeys, and priorities
  • Partner with the Commercial team on renewal strategy and ensure at-risk members are identified and supported early
  • Own enterprise benefit delivery and compliance across the member portfolio

Presence and Thought Leadership
  • Communicate complex ideas simply and persuasively, across formats and audiences
  • Operate as a strong internal and external communicator who can align teams, set direction clearly, and represent Health Evolution's value with confidence
  • Represent Health Evolution with members, prospective members, and key partners
  • Bring an informed point of view on the future of health care

Qualifications
The ideal candidate combines the instincts of an experience designer, the credibility of a health care insider, the presence of a clear communicator, and the operational chops of a product and P&L leader.
  • Senior Executive Experience: Proven track record in a senior executive role, driving vision and strategy in a high-growth or transformative environment; exceptional strategic thinking skills with the ability to connect the dots between market trends, customer needs, and business opportunities. The ideal candidate will have at least 20 years of relevant professional experience with at least 7 years of applicable experience in a senior executive role.
  • Product Management: Background in defining and owning an experience strategy and/or background owning a product P&L that aligns with company objectives and drives sustainable growth; experience owning a product portfolio making build/buy/retire decisions and translating member insights into product roadmaps.
  • Experience Design Expertise: Demonstrated experience convening senior leaders to include designing, curating, and delivering, engaging experiences at the CEO/C-suite level, weaving together the agenda, the room, and the pacing into a first-class experience; outstanding communication and storytelling skills to rally diverse audiences around a shared vision
  • Industry knowledge: Demonstrated familiarity with the health care landscape, across payers, providers, life sciences, or health services, with a network that opens doors and lends credibility
  • Executive Presence: Compelling communicator with the credibility to engage senior executives and the clarity to align teams, set direction, and represent Health Evolution's value with confidence
  • Leadership: Ability to lead, build consensus, navigate complexity, and move decisively; strong business acumen with experience in scaling organizations and leading change; experience building high-performance teams and fostering a culture of trust, curiosity, and accountability.

Additional Information
Benefits
  • Ability to work remotely
  • Competitive compensation
  • Competitive, comprehensive health care coverage
  • Flexible paid time off
  • 401k w/company match

Health Evolution is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply