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Remote Chief Customer Experience Officer Jobs in Renton, WA

Smartsheet

Senior Executive Assistant

Bellevue, WA · On-site +1

You will report to the Chief Customer Officer. This is a remote eligible position and you may work ... Provide administrative support to the VP of Customer Experience, including calendar management ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

FutureSight

Technical Co-founder (CTO)

Seattle, WA · On-site +1

We are a team of founders, operators and designers with experience successfully bringing software ... Customer & Market - Be the primary technical voice in early customer conversations, understanding ...

New

FutureSight

Technical Co-founder (CTO)

Seattle, WA · Remote

... customers actually use and trust. If you've gone from ambiguity to working product before -- and ... We are a team of founders, operators and designers with experience successfully bringing software ...

New

FutureSight

Co-Founder & CEO - AI WealthTech

Seattle, WA · On-site +1

It plugs directly into the CRM, portfolio management, and custodian systems firms already run, and ... We are a team of founders, operators and designers with experience successfully bringing software ...

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All JobsChief Customer Experience Officer JobsRemote Chief Customer Experience Officer JobsRemote Chief Customer Experience Officer Jobs in Renton, WA

Remote Chief Customer Experience Officer information

See Renton, WA salary details

$77.6K

$183.5K

$309.9K

How much do remote chief customer experience officer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote chief customer experience officer in Renton, WA is $183,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,400.00 and $225,000.00 per year, depending on experience, location, and employer.

What is a remote chief customer experience officer?

A Remote Chief Customer Experience Officer (CCEO) is a senior executive responsible for overseeing and improving the overall experience that customers have with a company, while working remotely. This role involves developing strategies to enhance customer satisfaction, loyalty, and retention across all touchpoints. The CCEO collaborates with various departments, analyzes customer feedback, and implements solutions to ensure a seamless and positive customer journey. As the position is remote, the officer utilizes digital tools and virtual communication to lead teams and manage projects effectively.

How does a remote chief customer experience officer typically collaborate with cross-functional teams to improve customer satisfaction?

A Remote Chief Customer Experience Officer (CCEO) frequently partners with product, marketing, sales, and support teams to align customer-centric strategies across the organization. This collaboration often involves leading virtual meetings, reviewing customer feedback, and working with data analysts to identify trends and pain points. The CCEO also facilitates workshops and training sessions to ensure all departments understand the importance of customer experience, even when working remotely. By fostering open communication and leveraging digital tools, the CCEO helps build a unified approach to enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote chief customer experience officer, and why are they important?

To thrive as a Remote Chief Customer Experience Officer, you need expertise in customer journey mapping, data analysis, and strategic leadership, typically supported by a relevant degree and significant experience in customer-centric roles. Familiarity with customer relationship management (CRM) platforms, experience management tools like Qualtrics or Medallia, and certifications in customer experience (such as CCXP) are highly valuable. Outstanding communication, cross-functional collaboration, and the ability to inspire teams remotely set top performers apart. These skills are critical for designing seamless customer experiences, driving customer loyalty, and leading distributed teams to achieve company goals.

What is the difference between Remote Chief Customer Experience Officer vs Remote Customer Service Director?

AspectRemote Chief Customer Experience OfficerRemote Customer Service Director
Primary FocusOverall customer experience strategy and brand loyaltyManaging customer service teams and daily support operations
Required CredentialsExtensive experience in customer experience, leadership, and often executive educationCustomer service management experience, relevant certifications
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer support centers
Industry UsageUsed across industries for strategic customer experience rolesCommon in retail, tech, and service industries for support management

The Remote Chief Customer Experience Officer focuses on shaping overall customer experience strategies and fostering brand loyalty at an executive level. In contrast, the Remote Customer Service Director manages daily customer support operations and team performance. Both roles require customer service expertise, but the CCO has a broader, strategic scope, while the Director is more operational.

What are popular job titles related to Remote Chief Customer Experience Officer jobs in Renton, WA?

For Remote Chief Customer Experience Officer jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chief Customer Experience Officer jobs in Renton, WA look for?

The top searched job categories for Remote Chief Customer Experience Officer jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Chief Customer Experience Officer jobs?

Cities near Renton, WA with the most Remote Chief Customer Experience Officer job openings:

Remote Chief Customer Experience Officer jobs near you
Infographic showing various Remote Chief Customer Experience Officer job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $183,532 per year, or $88.2 per hour.

Senior Executive Assistant

Smartsheet

Bellevue, WA • On-site, Remote

Full-time

Posted 7 days ago

Smartsheet rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

70th of 247 rated software companies

Job description

Smartsheet is looking for a Senior Executive Assistant to support the Chief Customer Officer (CCO) and members of the Customer Excellence leadership team. The ideal candidate will be proactive, flexible, resourceful, and efficient while maintaining the highest level of confidentiality, integrity, and professionalism. The candidate will serve as a strategic partner to the Chief Customer Officer.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
You will report to the Chief Customer Officer. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

You Will:

  • Provide strategic support, anticipate needs, and provide suggestions and advice to the Chief Customer Officer by developing a deep understanding of critical components of the CE business and key partnerships.
  • Provide administrative support to the VP of Customer Experience, including calendar management, travel and expense coordination, and other administrative tasks such as scheduling offsites and team events.
  • Manage calendaring for both internal and external events for the CCO.
  • Arrange travel plans and itineraries as well as manage expense reports for the CCO and members of the Leadership Team.
  • Prepare meeting agendas and materials, and coordinate logistics for various meetings and events, both internal and external in various locations. 
  • Work closely with leadership on key initiatives, business operations, and various team events (offsites, team-building, etc.).
  • Draft correspondence for review and distribution.
  • Liaison with company leaders outside of Customer Excellence, internal/external partners and other teams on behalf of the team. 
  • Partner with the Smartsheet EA Team to effectively and efficiently streamline tasks
  • Mentor and meet regularly with other Executive Assistants in Customer Excellence on organization-wide projects and tasks 
  • Support key project administration through pre-built Smartsheet tools.
  • Provide administrative support for Customer Excellence including email/slack aliases, org charts, recognition programs, etc.
  • Build and maintain excellent relationships with team members and with other assistants, including supporting other executive assistants and office team members to maintain continuity and best practices.  
  • Take on ad-hoc projects as they arise based on interest in learning and as time permits, including partnering with cross-functional teams within Customer Excellence to schedule and/or coordinate broader Customer Excellence-wide initiatives.
  • Travel may be required in support of the CCO.

You Have:

  • 8+ years of relevant experience as an Executive Assistant or similar role.
  • BS/BA degree or equivalent experience.
  • Experience working with a senior leadership team (preferred)
  • IT literate with comfort using Smartsheet, Gmail, Google Calendar, Google for Work and Microsoft Office.
  • Positive, can-do attitude, exceptional organization, communication skills, attention to detail, and follow through.
  • An innovative approach to how you get your work done and a willingness to continuously improve.
  • The ability to manage highly sensitive or confidential situations and information with professionalism.
  • The confidence to work independently, manage shifting priorities, demonstrate good personal judgment, and effectively handle tasks under pressure.
  • The ability to work with individuals inside and outside Smartsheet in a way consistent with our values and commitment to service.

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