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Remote Chief Customer Experience Officer Jobs in Renton, WA

ServiceNow

CIO Strategic Initiatives GTM Lead

Kirkland, WA · On-site +1

$163K - $269K/yr

... of experience in GTM strategy, solution sales, business operations, or customer success, with at ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

Clearbridge

Customer Development Manager

Kent, WA · Remote

... the CEO. You'll own the full US sales cycle - from prospecting through close - and serve as the ... This role is initially remote with a 6-month trial period. We will reassess the arrangement at the ...

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All JobsChief Customer Experience Officer JobsRemote Chief Customer Experience Officer JobsRemote Chief Customer Experience Officer Jobs in Renton, WA

Remote Chief Customer Experience Officer information

See Renton, WA salary details

$77.6K

$183.5K

$309.9K

How much do remote chief customer experience officer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote chief customer experience officer in Renton, WA is $183,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,400.00 and $225,000.00 per year, depending on experience, location, and employer.

What is a remote chief customer experience officer?

A Remote Chief Customer Experience Officer (CCEO) is a senior executive responsible for overseeing and improving the overall experience that customers have with a company, while working remotely. This role involves developing strategies to enhance customer satisfaction, loyalty, and retention across all touchpoints. The CCEO collaborates with various departments, analyzes customer feedback, and implements solutions to ensure a seamless and positive customer journey. As the position is remote, the officer utilizes digital tools and virtual communication to lead teams and manage projects effectively.

How does a remote chief customer experience officer typically collaborate with cross-functional teams to improve customer satisfaction?

A Remote Chief Customer Experience Officer (CCEO) frequently partners with product, marketing, sales, and support teams to align customer-centric strategies across the organization. This collaboration often involves leading virtual meetings, reviewing customer feedback, and working with data analysts to identify trends and pain points. The CCEO also facilitates workshops and training sessions to ensure all departments understand the importance of customer experience, even when working remotely. By fostering open communication and leveraging digital tools, the CCEO helps build a unified approach to enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote chief customer experience officer, and why are they important?

To thrive as a Remote Chief Customer Experience Officer, you need expertise in customer journey mapping, data analysis, and strategic leadership, typically supported by a relevant degree and significant experience in customer-centric roles. Familiarity with customer relationship management (CRM) platforms, experience management tools like Qualtrics or Medallia, and certifications in customer experience (such as CCXP) are highly valuable. Outstanding communication, cross-functional collaboration, and the ability to inspire teams remotely set top performers apart. These skills are critical for designing seamless customer experiences, driving customer loyalty, and leading distributed teams to achieve company goals.

What is the difference between Remote Chief Customer Experience Officer vs Remote Customer Service Director?

AspectRemote Chief Customer Experience OfficerRemote Customer Service Director
Primary FocusOverall customer experience strategy and brand loyaltyManaging customer service teams and daily support operations
Required CredentialsExtensive experience in customer experience, leadership, and often executive educationCustomer service management experience, relevant certifications
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer support centers
Industry UsageUsed across industries for strategic customer experience rolesCommon in retail, tech, and service industries for support management

The Remote Chief Customer Experience Officer focuses on shaping overall customer experience strategies and fostering brand loyalty at an executive level. In contrast, the Remote Customer Service Director manages daily customer support operations and team performance. Both roles require customer service expertise, but the CCO has a broader, strategic scope, while the Director is more operational.

What are popular job titles related to Remote Chief Customer Experience Officer jobs in Renton, WA?

For Remote Chief Customer Experience Officer jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chief Customer Experience Officer jobs in Renton, WA look for?

The top searched job categories for Remote Chief Customer Experience Officer jobs in Renton, WA are:

What cities near Renton, WA are hiring for Remote Chief Customer Experience Officer jobs?

Cities near Renton, WA with the most Remote Chief Customer Experience Officer job openings:

Remote Chief Customer Experience Officer jobs near you
Infographic showing various Remote Chief Customer Experience Officer job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $183,532 per year, or $88.2 per hour.

Co-Founder & CEO - AI E-commerce Operations System

FutureSight

Seattle, WA • On-site, Remote

Full-time

Re-posted just now

Job description

The Opportunity
FutureSight is seeking a Co-Founder & CEO to lead Omnex, an AI-native operating system for multi-channel ecommerce sellers, currently in build at our studio. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Today's e-commerce businesses run on fragmented software and manual coordination. Sellers operating across Amazon, Shopify, eBay, Walmart, and other channels constantly switch between dashboards, reconcile conflicting data, and make hundreds of operational decisions every day across pricing, inventory, advertising, fulfillment, and customer support.
The opportunity sits within a global ecommerce market exceeding $1 trillion in annual GMV, where millions of sellers increasingly operate across multiple channels but lack any unified operational intelligence layer.
Market Context
Omnex replaces this fragmented workflow with an autonomous, multi-agent AI workforce. Instead of giving sellers another dashboard, Omnex continuously understands the business, reasons across every sales channel, and proactively executes operational decisions-from optimizing pricing and inventory to managing advertising, forecasting demand, and coordinating customer support. Every AI agent shares the same business context, learns from outcomes, and works together to optimize the business as a whole.
About FutureSight
FutureSight is a leading venture builder that co-creates world-class software companies with values-driven entrepreneurs from inception to exit. We are a team of founders, operators and designers with experience successfully bringing software to market at scale.
You'll co-create with a proven studio team, led by John Carbrey (4x entrepreneur, $100M ARR), Krista LaRiviere (3x exited, E&Y Top Women Entrepreneur), Alan Smith (Strategyzer co-founder, $120M in products built), Prathna Ramesh (former MD of Maple Leaf Angels, $275M in follow-on capital), and Johnny Tong (0-to-1 builder, acquired by SAP and Stripe) bring a rare combination of operator exits, institutional investing, and AI product depth.
The Partnership
  • Founder equity with meaningful ownership from inception
  • Pre-seed capital committed by FutureSight for early hires and MVP development, with potential for follow-on funding
  • Venture building resources, including embedded design, engineering, growth, and fundraising support from day one
  • Investor and advisor network across logistics, vertical AI, and early-stage capital markets
  • A true co-creation model in which you operate as CEO with FutureSight's cross-functional team as your partner
What you'll own
As Co-Founder & CEO, you will set the venture's direction and lead its execution.
  • Strategy - Refine the ICP, pricing model, and product positioning
  • Customer Development - Lead pilots with ecommerce sellers, convert them to paid engagements, and build the go-to-market motion
  • Product - Partner with the FutureSight product and engineering team to ship V1 and iterate on user feedback
  • Capital - Lead the seed raise, supported by FutureSight's network and traction
  • Team - Recruit and lead the founding team, and establish the cultural foundation of the company
Co-Founder Profile
  • Previous founding experience at a venture-backed company
  • Demonstrated success in B2B SaaS go-to-market, including sales and customer engagement
  • Fundraising fluency, with the ability to develop investor narratives and close capital
  • Proven ability to attract, develop, and retain top talent
  • Clear-eyed understanding of the risks and demands of co-founding a venture-backed company
  • Direct experience in ecommerce - operated a multi-channel business, sold software into this market, or built tools for ecommerce sellers at scale
  • Network within the ecommerce seller community (Amazon sellers, Shopify operators, 3PL partners)
How to Apply
Please submit your resume, LinkedIn profile, and a brief note on why this venture aligns with your goals as a founder. We will move quickly for the right candidate.
FutureSight is committed to diversity, equity, and inclusion. We welcome applicants of all backgrounds and experiences.

Apply