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Remote Chief Customer Experience Officer Jobs (NOW HIRING)

COO Chief Operating Officer

Austin, TX ยท On-site +1

$200K - $275K/yr

Fully remote home office based anywhere in Northern America with a direct hire employment agreement ... Brilliant leadership for outstanding customer experience and service, shipping, fulfilment ...

Fractional CFO

Washington, DC ยท On-site +1

$305K/yr

If you don't have extensive experience as a full-time CFO in construction or the trades, this role isn't for you. Primarily remote, with occasional travel. HQ is in Dallas, TX. Most of the team is ...

Ascent CFO Solutions is expanding our bench of experienced financial leaders for high-impact ... While this is a flexible, remote-first role with some purposeful client time, candidates residing ...

Fractional CFO

Denver, CO ยท On-site +1

$120 - $140/hr

Ascent CFO Solutions is expanding our bench of experienced financial leaders for high-impact ... While this is a flexible, remote-first role with some purposeful client time, candidates residing ...

Interim CFO

Denver, CO ยท Remote

$120 - $140/hr

As we continue to expand our services and client base, we are seeking experienced Interim Chief ... remote or on-site depending on the client's request Powered by JazzHR hKjx71svaI

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Part-Time Remote CEO Guest Outreach & Booking Coordinator Remote | Part-Time | $25/hour | Long-Term ... Able to work independently and manage their time in a remote environment Experience in media ...

New

... REMOTE Summary As a top-level consultant within the Office of the Chief Customer Officer, you will ... Develop and maintain enterprise-wide customer experience (CX) frameworks and methodologies to ...

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Remote Chief Customer Experience Officer information

See salary details

$69K

$163.2K

$275.5K

How much do remote chief customer experience officer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote chief customer experience officer in the United States is $163,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $200,000.00 per year, depending on experience, location, and employer.

What is a remote chief customer experience officer?

A Remote Chief Customer Experience Officer (CCEO) is a senior executive responsible for overseeing and improving the overall experience that customers have with a company, while working remotely. This role involves developing strategies to enhance customer satisfaction, loyalty, and retention across all touchpoints. The CCEO collaborates with various departments, analyzes customer feedback, and implements solutions to ensure a seamless and positive customer journey. As the position is remote, the officer utilizes digital tools and virtual communication to lead teams and manage projects effectively.

How does a remote chief customer experience officer typically collaborate with cross-functional teams to improve customer satisfaction?

A Remote Chief Customer Experience Officer (CCEO) frequently partners with product, marketing, sales, and support teams to align customer-centric strategies across the organization. This collaboration often involves leading virtual meetings, reviewing customer feedback, and working with data analysts to identify trends and pain points. The CCEO also facilitates workshops and training sessions to ensure all departments understand the importance of customer experience, even when working remotely. By fostering open communication and leveraging digital tools, the CCEO helps build a unified approach to enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote chief customer experience officer, and why are they important?

To thrive as a Remote Chief Customer Experience Officer, you need expertise in customer journey mapping, data analysis, and strategic leadership, typically supported by a relevant degree and significant experience in customer-centric roles. Familiarity with customer relationship management (CRM) platforms, experience management tools like Qualtrics or Medallia, and certifications in customer experience (such as CCXP) are highly valuable. Outstanding communication, cross-functional collaboration, and the ability to inspire teams remotely set top performers apart. These skills are critical for designing seamless customer experiences, driving customer loyalty, and leading distributed teams to achieve company goals.

What is the difference between Remote Chief Customer Experience Officer vs Remote Customer Service Director?

AspectRemote Chief Customer Experience OfficerRemote Customer Service Director
Primary FocusOverall customer experience strategy and brand loyaltyManaging customer service teams and daily support operations
Required CredentialsExtensive experience in customer experience, leadership, and often executive educationCustomer service management experience, relevant certifications
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team management, customer support centers
Industry UsageUsed across industries for strategic customer experience rolesCommon in retail, tech, and service industries for support management

The Remote Chief Customer Experience Officer focuses on shaping overall customer experience strategies and fostering brand loyalty at an executive level. In contrast, the Remote Customer Service Director manages daily customer support operations and team performance. Both roles require customer service expertise, but the CCO has a broader, strategic scope, while the Director is more operational.

More about Remote Chief Customer Experience Officer jobs

What cities are hiring for Remote Chief Customer Experience Officer jobs?

Cities with the most Remote Chief Customer Experience Officer job openings:

What are the most commonly searched types of Chief Customer Experience Officer jobs?

The most popular types of Chief Customer Experience Officer jobs are:

What states have the most Remote Chief Customer Experience Officer jobs?

States with the most job openings for Remote Chief Customer Experience Officer jobs include:

Infographic showing various Remote Chief Customer Experience Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $163,165 per year, or $78.4 per hour.

Remote: Chief Growth Officer (Full-time)

Planate Management Group

Arlington, TX โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning, design, infrastructure management, technical consulting, engineering, and construction management services in support of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along with other US federal agencies, all over the world.

Are you a strategic leader with a passion for driving growth and winning new business? We are seeking an experienced Chief Growth Officer (CGO) to lead our growth strategy and help expand our presence in federal and international markets. 

In this executive leadership role, you will be responsible for accelerating revenue growth, increasing profitability, strengthening backlog, and identifying new market opportunities worldwide. You will lead and integrate business development, capture management, proposal operations, cost and pricing strategy, marketing, customer engagement, contract vehicle planning, and strategic partnerships. 

This is an exciting opportunity to shape the future of expanding company that delivers engineering, architecture, infrastructure, environmental, and professional services solutions to government and commercial clients around the world

This is a full-time position. 

Key Responsibilities:

  • Develop and execute annual and multi-year growth strategies aligned with Planate’s Strategic Plan 
  • Lead federal business development, including Brooks Act A/E procurements, SF330 submissions, IDIQs, MATOCs, and task order competitions 
  • Build a balanced worldwide contract portfolio across federal, international, and selected commercial markets 
  • Lead key account development, customer engagement, industry positioning, conferences, and strategic partnerships 
  • Direct the full capture lifecycle, including opportunity qualification, capture strategy, teaming, competitor analysis, and price-to-win 
  • Provide executive oversight of proposals, cost and pricing, compliance, bid/no-bid decisions, and proposal quality 
  • Lead marketing, branding, capability statements, thought leadership, and customer-facing growth campaigns 
  • Develop and maintain strategic contract vehicle and acquisition strategies 
  • Establish pipeline reviews, capture gates, dashboards, forecasts, and performance metrics 
  • Lead, mentor, and develop a high-performing multicultural growth organization across BD, capture, proposals, pricing, and marketing 
  • Collaborate with operations, finance, HR, contracts, and executive leadership to ensure growth is profitable, achievable, and sustainable 
  • Advise the President and Executive Leadership Team on market trends, competitive threats, customer priorities, and growth opportunities 
  • Perform other related executive duties as assigned by the President.

Qualifications to be successful in the role:

  • Bachelor’s degree in engineering, architecture, construction management, business, marketing, or related field required, MBA preferred.
  • Strong history of winning federal contracts, developing client relationships, and successfully expanding market presence.
  • Over 15 years of progressive growth leadership experience, including 10+ years in federal engineering, A/E, infrastructure, or professional services pursuits 
  • Proven leadership of business development, capture, proposal, cost and pricing, and marketing teams 
  • Experience with GSA schedules, large IDIQ/GWAC vehicles, OTAs, SBIR/STTR pathways, Brooks Act QBS procurements, and SF330 submissions required or strongly preferred.
  • Professional registration, DAWIA/FAC-C familiarity, PMP, Shipley, APMP, or similar capture/proposal credentials preferred.
  • Willingness to travel as needed for customers, partners, conferences, and global team execution 

Why Planate? 

Planate Management Group is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Joining the Planate team opens you to an experience working for a Global company where you are among a team that is considered a premier trusted partner for planning, design, engineering, asset management, and professional service solutions anytime, anywhere.  We Take Care of Our Own; Personally, and Profession. 

Full-time employees enjoy the following benefits:

  • Medical insurance/Dental/Vision Insurance
  • 401K plan eligibility upon hire
  • Health and Savings Account plan
  • Life/AD&D Insurance Coverage
  • Short-Term Disability Insurance Coverage
  • Paid Holidays
  • Paid Time Off
  • Wellness Offering
  • Training and Development
  • License/Certification support
  • Recognition and Rewards program
  • Travel Insurance

We’d love for you to be a part of our Global workforce, helping us serve as an effective and integrated partner to advance every client's mission!

Employment Type: FULL_TIME