2

Remote Chewy Com Jobs (NOW HIRING)

Security Engineer II

Plantation, FL · On-site +1

$100K - $160K/yr

... monitoring and remote access solutions) and providers, partnering with other security ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Security Engineer II

Boston, MA · On-site +1

$100K - $160K/yr

... monitoring and remote access solutions) and providers, partnering with other security ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Remote Chewy Com information

See salary details

$15

$27

$37

How much do remote chewy com jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote chewy com in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What are Remote Chewy Customer Service Representatives?

Remote Chewy Customer Service Representatives are employees who work from home to assist Chewy customers with their orders, account questions, product inquiries, and any issues they may encounter. They use phone, chat, or email to provide support, resolve problems, and ensure customer satisfaction. These positions require strong communication skills, patience, and a customer-focused attitude. Working remotely allows representatives to perform their duties from nearly anywhere with a reliable internet connection.

What are some common challenges faced by remote customer service representatives at Chewy.com, and how can they be addressed?

Remote customer service representatives at Chewy.com often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without in-person supervision, and staying engaged while working from home. To address these, Chewy provides comprehensive training, access to supportive team leads, and regular virtual check-ins. Establishing a dedicated workspace, using company-provided collaboration tools, and participating in team meetings can also help remote employees stay connected and productive.

What is the difference between Remote Chewy Com vs Remote Customer Service Representative?

AspectRemote Chewy ComRemote Customer Service Representative
Primary RoleCustomer support for pet products and ordersGeneral customer support across various industries
Required SkillsProduct knowledge, communication, problem-solvingCommunication, problem-solving, multitasking
Work EnvironmentRemote, team-based, fast-pacedRemote, independent, flexible hours
CertificationsNone specific, customer service experience preferred

Remote Chewy Com primarily focuses on pet product support within a specialized industry, requiring specific product knowledge. In contrast, Remote Customer Service Representatives handle a broader range of customer inquiries across various sectors. Both roles are remote and demand strong communication skills, but Remote Chewy Com positions often emphasize familiarity with pet products and industry-specific customer service.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative at Chewy.com, and why are they important?

To excel as a Remote Customer Service Representative at Chewy.com, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer proficiency are commonly required. Outstanding empathy, patience, and the ability to remain calm under pressure help you deliver exceptional customer experiences. These skills and qualities are vital to resolving customer inquiries efficiently, ensuring satisfaction, and maintaining Chewy's reputation for excellent service.
More about Remote Chewy Com jobs
What cities are hiring for Remote Chewy Com jobs? Cities with the most Remote Chewy Com job openings:
What are the most commonly searched types of Chewy Com jobs? The most popular types of Chewy Com jobs are:
What states have the most Remote Chewy Com jobs? States with the most job openings for Remote Chewy Com jobs include:
Security Engineer II

Security Engineer II

Chewy

Plantation, FL • On-site, Remote

$100K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers


Job description

Job Description:

Our Opportunity:

Chewy is seeking a DevSecOps Engineer II to join our established technology team in Plantation, FL or Boston, MA. Our mission is to be the most trusted and convenient destination for pet parents and partners, and our Information Security team plays a critical role in supporting that vision by protecting the confidentiality, integrity, and availability of our data. In this role, you will help secure Chewy’s public cloud environments by developing and integrating security tools, writing scripts and automation to support cloud security objectives, and implementing scalable solutions that align with our security standards. The ideal candidate will contribute to key security initiatives while embracing Chewy’s culture of innovation (#ThinkBig) and simplicity (#KeepItSimple).

What You’ll Do:

  • Drive the evaluation and integration of edge technologies (WAF, firewall, bot protection, content monitoring and remote access solutions) and providers, partnering with other security, infrastructure, and application teams to align controls with business and risk objectives.

  • Drive the integration of edge technologies and providers, partnering with other security, infrastructure, and application teams to align controls with business and risk objectives.

  • Provide security guidance and risk management through architecture design reviews, code reviews and standard documentation of services running in our multi-cloud environments.

  • Collaborate with Developers, Site Reliability Engineering, Vulnerability Management, and Security Operations teams to achieve shared security goals.

  • Ensure applications and infrastructure deployed to public clouds to meet performance, privacy, and security requirements.

  • Assist the Security Operations Center in the identification and mitigation of web based attacks, and provide when appropriate recommendations for improvements to the defensive posture of web applications at the edge.

  • Develop automation, observability, and performance tuning workflows for edge services to continuously improve detection fidelity, response speed, and delivery efficiency.

  • Engage in on-call rotation and provide operational support for security alerts, escalations, and incidents, helping to ensure 24/7 resiliency.

  • Contribute to a culture of operational excellence and security-first thinking, balancing precision, speed, and simplicity in all aspects of your work.

What You’ll Need:

  • Bachelor's degree or higher in Computer Science, Computer Information Systems, or similar; or equivalent experience.

  • Ability to write functional Terraform or equivalent infrastructure as code language or scripting language

  • Experience with Groovy for Jenkins pipeline file development.

  • Experience managing AWS native security services: Guard Duty, Security Hub, Trust Advisor, Organization Delegated Administrator, IAM, KMS.

  • Experience managing GCP native security services: Security Command Center, IAM, Google Cloud Storage, Logs and Log Sinks.

  • Working knowledge of common technical controls across security domains (logical access, configuration management, security operations, etc.)

  • Excellent analytical and problem-solving skills, with the ability to identify, mitigate and communicate risks effectively to stakeholders.

  • Experience deploying Cloud Security Posture Management (CSPM) platform technologies on public clouds.

  • Working knowledge of public cloud container technologies such as ECS, EKS, GKE, etc.

  • Ability to balance multiple priorities at a given time.

  • Must be team-oriented and have a customer first mindset.

Bonus (if applicable):

  • Ability to write functional Python, Go or Ruby

  • Experience managing commercial security tools and platforms.

  • Knowledge of Open Policy Agent – Rego.

  • Understanding of Git and GitOps concepts.

  • Experience working in a fast-paced e-commerce environment.

  • Experience investigating security incidents in public clouds (AWS, Google.)

The base salary range for this role is $100,000 - $160,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.


What Chewy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chewy logo

About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011