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Remote Chat Support Jobs in Ware, MA (NOW HIRING)

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$14

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$46

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Ware, MA is $26.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Ware, MA?

For Remote Chat Support jobs in Ware, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Ware, MA look for?

The top searched job categories for Remote Chat Support jobs in Ware, MA are:

What cities near Ware, MA are hiring for Remote Chat Support jobs?

Cities near Ware, MA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Ware, MA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,792 per year, or $26.8 per hour.

Licensed Mental Health Provider Telehealth MA

Synchronous Health, Inc.

Worcester, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Description

Work for a company that not only cares for its' participant but its' associates as well. We offer a generous benefits package that starts on the first day! Yes, you read that right. These benefits include 23 days of PTO , flexible scheduling, remote work, and many more. We are now hiring licensed mental health clinicians to provide tele-health services to people receiving comprehensive treatment for various behavioral health conditions.Our treatment programs include primary diagnoses of anxiety, depression, substance dependencies, trauma, and other co-occurring behavioral health conditions. Sessions are conducted via secure video. Scheduling and documentation are conducted through a secure web platform. Treatment plan interventions are delivered to Participants through a proprietary chat-bot designed to extend the therapeutic alliance into the moment support is needed.

About Us
Synchronous Health offers our licensed mental health clinicians top-notch training and cutting-edge technology to work efficiently, provide the most impact to our Participants, and the best value to our customers. Our clinicians are matched to Participants based on Personality and Expertise. We are now hiring licensed mental health clinicians to provide tele-health services to people receiving comprehensive treatment for various behavioral health conditions. Treatment programs include primary diagnoses of anxiety, depression, substance dependencies, trauma, and other co-occurring behavioral health conditions. Sessions are conducted via secure video. Scheduling and documentation are conducted through a secure web platform. Treatment plan interventions are delivered to Participants through a proprietary chatbot designed to extend the therapeutic alliance into the moment support is needed.

Skills, Knowledge and Expertise
  • Massachusetts Licensed  PhD, PysD LICSW, (must be independently licensed), Additional licenses a huge plus
  • Enjoys working with kids 8+
  • Informed on state tele-health policies
  • Comfortable with technology and conducting sessions via tele-health
  • Capability to build therapeutic relationship in virtual platform
  • Polished, professional virtual presence
  • Strong ability to identify markers for appropriate level of care to meet patient needs
  • Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
  • Ability to use technologies as part of practice for administrative and clinical support (i.e. scheduling, notes, chat, web-based or app-based interventions)
  • Ability to work remote, in a secure, private location (outpatient office or home office are acceptable; coffee shops are not acceptable)
  • Access to smartphone, laptop, and internet connection
  • Must pass a background check
  • Bilingual a plus
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


Benefits
Synchronous Health offers a generous benefits package including 100% employer paid health insurance, 23 days of PTO, 9 paid holidays, 401k with 3% match, paid parental leave, dental, vision and disability insurance