Worcester, MA · Remote
$22 - $27/hr
Remote Customer Service Representative Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted ...
Quick apply
Worcester, MA · Remote
$22 - $27/hr
Remote Customer Service Representative Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted ...
Worcester, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Worcester, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Springfield, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Springfield, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Auburn, MA · Remote
$16 - $21.75/hr
This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take ... Provides extraordinary customer service and strong problem-solving skills to strengthen the patient ...
Auburn, MA · Remote
$16 - $21.75/hr
This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take ... Provides extraordinary customer service and strong problem-solving skills to strengthen the patient ...
Springfield, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Commission Only Part-time: $50,000$75,000+ Full-time: $80,000$150,000+ Income depends on your ...
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Springfield, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Commission Only Part-time: $50,000$75,000+ Full-time: $80,000$150,000+ Income depends on your ...
Worcester, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Commission Only Part-time: $50,000$75,000+ Full-time: $80,000$150,000+ Income depends on your ...
Quick apply
Worcester, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Commission Only Part-time: $50,000$75,000+ Full-time: $80,000$150,000+ Income depends on your ...
Springfield, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Only Part-time: $50,000-$75,000+ Full-time: $80,000-$150,000+ Income depends on your performance ...
Springfield, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Only Part-time: $50,000-$75,000+ Full-time: $80,000-$150,000+ Income depends on your performance ...
Worcester, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Only Part-time: $50,000-$75,000+ Full-time: $80,000-$150,000+ Income depends on your performance ...
Worcester, MA · Remote
$150K - $200K/yr
... edge CRM with automated lead upload Multiple income streams: direct commissions, renewals, and ... Only Part-time: $50,000-$75,000+ Full-time: $80,000-$150,000+ Income depends on your performance ...
Springfield, MA · On-site +1
$31.50/hr
For existing customers, you will be responsible for service, repair, and routine maintenance. What ... Opportunities to increase base pay with weekend shifts, tenure and level-up development programs
Springfield, MA · On-site +1
$31.50/hr
For existing customers, you will be responsible for service, repair, and routine maintenance. What ... Opportunities to increase base pay with weekend shifts, tenure and level-up development programs
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Springfield, MA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Springfield, MA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Shrewsbury, MA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Shrewsbury, MA · Remote
$3.50/hr
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Excellent customer service skills and technical documentation of work performed are required when ... Flexibility to work overtime/weekends, as required Qualifications: * Associates degree or ...
Remote Field role servicing customers located from Worcester, MA to Springfield, MA. Job Responsibilities: * Perform installations, maintenance, validations, and repairs while ensuring compliance ...
Remote Field role servicing customers located from Worcester, MA to Springfield, MA. Job Responsibilities: * Perform installations, maintenance, validations, and repairs while ensuring compliance ...
Worcester, MA · Remote
$319K - $399K/yr
Board Certified in Diagnostic Radiology * CSR registration * Experience in Level I Trauma care ... Experience with Telehealth or remote Radiology workflows * Experience in an academic medical center
Worcester, MA · Remote
$319K - $399K/yr
Board Certified in Diagnostic Radiology * CSR registration * Experience in Level I Trauma care ... Experience with Telehealth or remote Radiology workflows * Experience in an academic medical center
Worcester, MA · On-site +1
$22/hr
Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our ... Fallon has consistently ranked among the nation's top health plans, and is the only health plan in ...
Worcester, MA · On-site +1
$22/hr
Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our ... Fallon has consistently ranked among the nation's top health plans, and is the only health plan in ...
Worcester, MA · On-site +1
$22/hr
Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our ... Fallon has consistently ranked among the nation's top health plans, and is the only health plan in ...
Worcester, MA · On-site +1
$22/hr
Ownership for customer satisfaction. Member Service Representatives are the primary liaison for our ... Fallon has consistently ranked among the nation's top health plans, and is the only health plan in ...
Webster, MA · On-site +1
$75K/yr
... remote opportunities. Training Schedule: Monday through Friday: 8:00 a.m. - 4:30 p.m. EST Post ... Identify customer needs and service opportunities, responding with urgency and care * Demonstrate ...
Webster, MA · On-site +1
$75K/yr
... remote opportunities. Training Schedule: Monday through Friday: 8:00 a.m. - 4:30 p.m. EST Post ... Identify customer needs and service opportunities, responding with urgency and care * Demonstrate ...
Springfield, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
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Springfield, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Worcester, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Worcester, MA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
$10.15 - $11.75
2% of jobs
$11.75 - $13.34
4% of jobs
$13.34 - $14.94
11% of jobs
$15.83 is the 25th percentile. Wages below this are outliers.
$14.94 - $16.54
15% of jobs
The median wage is $18.01 / hr.
$16.54 - $18.14
20% of jobs
$18.14 - $19.74
15% of jobs
$20.83 is the 75th percentile. Wages above this are outliers.
$19.74 - $21.33
13% of jobs
$21.33 - $22.93
7% of jobs
$22.93 - $24.53
6% of jobs
$24.53 - $26.13
4% of jobs
$26.13 - $27.73
3% of jobs
$10
$19
$27
Worcester, MA • Remote
$22 - $27/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service.
We are currently looking for a Remote Customer Service Representative to join our growing team. This position gives you the opportunity to gain valuable office experience providing customer service over the phone. Apply today to learn more and see if this could be the right fit for you!
Summary/ObjectiveThis full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments. This role requires strong communication skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations.
Pay: $22-$27/hour, depending on experience
BenefitsMedical, Dental, and Vision Insurance (50% employer-paid for employee)
Company-paid Long-Term Disability (LTD)
Company-paid $50,000 Life Insurance
Aflac Accident Insurance Available
401(k) with 5% company match after 6 months
Birthday Bonus (equivalent to 8 hours of pay)
Paid Vacation:
2 weeks during the first year
3 weeks after 1-4 years
4 weeks after 5+ years
Sick Time (40 hours for full-time employees)
Bereavement Leave (3 days)
Tuition Reimbursement ($500/year)
Hours: Monday through Friday, 7:00 a.m.-3:30 p.m. On-call rotation is 1 week every 4 weeks.
Job Duties & ResponsibilitiesInteract with customers via telephone, email, or in person to provide support and information on products or services
Maintain technicians' daily schedules
Maintain customer accounts and record detailed customer interactions
Keep customers informed of technicians' schedules and estimated arrival times
Resolve customer concerns and answer questions to the best of your ability
Follow company communication procedures, guidelines, and policies
Perform other related duties as assigned
3+ years of ServiceTitan experience
Trade industry experience preferred (HVAC, Electrical, or Plumbing)
High school diploma or GED
Ability to multitask, prioritize, and manage time effectively
Excellent communication skills and active listening abilities
