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Remote Chat Support Jobs in Ridgefield, WA (NOW HIRING)

Getaway

Customer Representative

Portland, OR · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Portland, OR · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Showing results 21-38

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Ridgefield, WA

Remote Chat Support information

See Ridgefield, WA salary details

$15

$27

$47

How much do remote chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote chat support in Ridgefield, WA is $27.64, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Ridgefield, WA?

The most popular types of Chat Support jobs in Ridgefield, WA are:

What job categories do people searching Remote Chat Support jobs in Ridgefield, WA look for?

The top searched job categories for Remote Chat Support jobs in Ridgefield, WA are:

What cities near Ridgefield, WA are hiring for Remote Chat Support jobs?

Cities near Ridgefield, WA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Ridgefield, WA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,489 per year, or $27.6 per hour.

Technical Support Specialist (Medication Management)

CAPSA HEALTHCARE

Portland, OR • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

At Capsa Healthcare, we're engineering better care.


Healthcare professionals rely on our solutions every day to deliver exceptional patient care, and we're proud to create the innovative technologies that help them do it. From mobile computing workstations to medication management and pharmacy automation solutions, Capsa Healthcare is transforming the healthcare experience for clinicians and patients around the world. Learn more about our solutions at www.capsahealthcare.com.


We are seeking a Technical Support Specialist to provide technical support for our various medication management products. This is a unique opportunity to shape critical technologies that healthcare professionals depend on every day.


This position reports to the Product Support Supervisor and is based in Portland, Oregon. During the first six months, the role requires full-time, on-site training. Upon successful completion of the training period, the position will transition to a remote work arrangement.


Why Join Capsa?

When you join Capsa Healthcare, you're joining a team dedicated to innovation, collaboration, and meaningful impact. Your work will directly support caregivers, improve clinical workflows, and help healthcare organizations provide better patient outcomes.


We are a global organization that values work-life balance, continuous improvement, and empowering employees to do their best work. If you're looking for an opportunity to apply your expertise to technology that truly makes a difference, we'd love to hear from you.


As the Technical Support Specialist, you will:

  • Responsible for all calls/requests for quotations, order processing, and troubleshooting.
  • Coordinate and manage orders to customer’s needs and production capabilities.
  • Communicate with internal and external customers through various channels in a constructive, positive manner in support of Capsa’s service policy.
  • Provide exemplary service to all customers, internal and external.
  • Provide tier-two level technical support for customer issues concerning Capsa products or systems.
  • Triage and escalate customer technical issues as necessary to additional level support.
  • Process product warranty shipments.
  • Receive and resolve all incoming customer complaints & concerns.


What We're Looking For

  • Minimum of three years’ experience in customer service, technical support, or help desk
  • BA / BS preferred
  • Excellent verbal and written communication skills are required 
  • Firm understanding of ERP and CRM systems; Capsa currently uses Syteline and Salesforce.com
  • Experience measuring AC & DC voltages with a voltmeter


What Capsa Offers

At Capsa Healthcare, we recognize that great people drive with great results. That's why we offer a competitive compensation and benefits package designed to support you professionally and personally, including:

  • Competitive salary commensurate with experience
  • Paid time off
  • Paid holidays
  • Medical, dental, and vision coverage
  • Paid parental leave
  • 401(k) with company match
  • Company-paid Life, AD&D, and Long-Term Disability insurance
  • Voluntary Short-Term Disability, Supplemental Life, AD&D, Accidental Injury, and Hospital Indemnity insurance


Join Us in Engineering Better Care. If you're excited about using your engineering expertise to create innovative technologies that support healthcare professionals and improve patient outcomes, we invite you to apply and help us shape the future of healthcare.


EEO/Vet/Disabled
 Not eligible for sponsorship