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Remote Chat Support Jobs in Ridgefield, WA (NOW HIRING)

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Respond promptly and professionally to field inquiries via email, Teams chat, phone calls, and the ... Experience working in a remote team environment preferred Preferred Systems Experience (not ...

Respond promptly and professionally to field inquiries via email, Teams chat, phone calls, and the ... Experience working in a remote team environment preferred Preferred Systems Experience (not ...

Reporting to a Support Manager, you would actively engage with Autodesk customers to provide solutions, direction, and general troubleshooting for BIM 360 and Forma products via phone, chat, and web.

Consultant

Portland, OR · Remote

$21 - $26/hr

A Call Center Support Agent serves as the frontline representative of a company, managing a variety ... Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ...

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Remote Chat Support information

See Ridgefield, WA salary details

$15

$27

$47

How much do remote chat support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote chat support in Ridgefield, WA is $27.64, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $30.10 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Ridgefield, WA? The most popular types of Chat Support jobs in Ridgefield, WA are:
What are popular job titles related to Remote Chat Support jobs in Ridgefield, WA? For Remote Chat Support jobs in Ridgefield, WA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Ridgefield, WA look for? The top searched job categories for Remote Chat Support jobs in Ridgefield, WA are:
What cities near Ridgefield, WA are hiring for Remote Chat Support jobs? Cities near Ridgefield, WA with the most Remote Chat Support job openings:
Partner Experience & Chat Specialist (Remote)

Partner Experience & Chat Specialist (Remote)

ABC Legal Services

Hillsboro, OR • Remote

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Partner Experience & Chat Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. The Partner Experience Specialist also monitors work that has been dispatched to Sheriff Offices. This position is remote but located in Oregon.

Key Responsibilities:

  • Answer inquires and resolve issues from process servers
  • Oversees distribution and dispatch of cases to process servers
  • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
  • Monitor process server status to ensure they are in good standing and able to accept and complete work
  • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
  • Collaborate with team members to find broken processes or inefficiencies in daily tasks
  • Resolves issues on task board in Skye

Qualifications:

  • Customer service or IT experience strongly preferred
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

Pay Range: $15.00 - $18.00 per hour (depending on experience)

Schedule: Full-time Shifts from Monday-Friday 12:30pm-9pm PST or Thursday-Monday 9am-5:30pm PST, (weekend availability required)