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Remote Chat Support Jobs in Kent, WA (NOW HIRING)

ThinkReservations

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

Job Overview: We're looking for a Customer Support Representative to join our fully-remote team ... Support our clients via telephone, email, and online chat, to assist clients with queries, concerns ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Kent, WA

Remote Chat Support information

See Kent, WA salary details

$16

$29

$50

How much do remote chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote chat support in Kent, WA is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $32.02 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Kent, WA?

The most popular types of Chat Support jobs in Kent, WA are:

What are popular job titles related to Remote Chat Support jobs in Kent, WA?

For Remote Chat Support jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Kent, WA look for?

The top searched job categories for Remote Chat Support jobs in Kent, WA are:

What cities near Kent, WA are hiring for Remote Chat Support jobs?

Cities near Kent, WA with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,162 per year, or $29.4 per hour.

Client Support Representative - Remote

HB Travels

Seattle, WA • Remote

$30K - $70K/yr

Full-time

Posted 15 days ago

Job description

We are looking for a dependable and personable Client Support Representative to provide professional assistance to clients and help resolve questions and requests.

The ideal candidate communicates effectively, enjoys working with people, and can provide consistent follow-up while maintaining organized client information.

Key Responsibilities

  • Respond to client questions and requests
  • Identify individual needs and preferences
  • Research available options and solutions
  • Provide accurate information
  • Assist with reservation-related requests
  • Coordinate with providers when necessary
  • Maintain accurate client records
  • Follow up regarding unresolved questions
  • Assist with updates and changes
  • Help resolve routine client concerns
  • Build positive relationships through professional communication

Qualifications

  • Strong communication and interpersonal skills
  • Professional and customer-focused
  • Excellent organization
  • Attention to detail
  • Strong problem-solving abilities
  • Comfortable with phone, email, and online communication
  • Basic computer proficiency
  • Ability to learn new platforms
  • Reliable and self-motivated
  • Previous client-service experience is helpful but not required

Why Choose Us?

  • Remote Environment: Provide client support remotely
  • Flexible Scheduling: Manage your availability around responsibilities
  • Training Available: Learn customer-support processes and systems
  • Ongoing Support: Access educational and team resources
  • Professional Growth: Strengthen communication, problem-solving, and relationship-management skills
  • People-Focused Role: Build positive relationships while assisting clients

How to Apply

If you enjoy working with people and delivering responsive service, we encourage you to apply for the Client Support Representative opportunity.