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Remote Chat Support Jobs in Federal Way, WA (NOW HIRING)

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

Job Overview: We're looking for a Customer Support Representative to join our fully-remote team ... Support our clients via telephone, email, and online chat, to assist clients with queries, concerns ...

Showing results 21-40

Remote Chat Support information

See Federal Way, WA salary details

$16

$29

$49

How much do remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat support in Federal Way, WA is $29.09, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.68 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Federal Way, WA?

The most popular types of Chat Support jobs in Federal Way, WA are:

What are popular job titles related to Remote Chat Support jobs in Federal Way, WA?

For Remote Chat Support jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Federal Way, WA look for?

The top searched job categories for Remote Chat Support jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Remote Chat Support jobs?

Cities near Federal Way, WA with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $60,504 per year, or $29.1 per hour.

Remote Licensed Mental Health Counselor

Healing Orbits Inc.

Tacoma, WA • Remote

Full-time

Posted 19 days ago


Job description

Position Overview

Healing Orbits Inc. is actively seeking qualified individuals to join our team as Remote Licensed Mental Health Counselors. This position is designed for professionals committed to enhancing the mental well-being of adults through compassionate support and effective therapeutic techniques. We offer full-time opportunities, enabling you to utilize your skills in a remote setting while maintaining a flexible work schedule.

About the Organization

At Healing Orbits Inc., our mission is to provide accessible and impactful mental health services to our community. Based in Tacoma, Washington, we are a community health clinic that emphasizes a holistic approach to mental wellness. Our team consists of dedicated professionals committed to fostering an inclusive and supportive environment for our clients and staff alike.

Work Environment

This position offers the flexibility of a fully remote work environment, allowing you to manage your schedule effectively while adhering to the needs of your clients. As part of our commitment to work-life balance, we prioritize the well-being of our employees by providing unlimited administrative and technological support. Our aim is to help you focus solely on providing quality care, free from the burdens of excessive paperwork, marketing, or billing concerns.

Key Responsibilities

As a Remote Mental Health Counselor, your primary responsibilities will include:

  • Conducting virtual counseling sessions with clients via video chat to assess and improve their mental health.
  • Facilitating discussions that allow clients to explore their emotions and experiences, thereby helping them gain insight into themselves and their interpersonal relationships.
  • Actively advocating for clients by assisting them in setting and achieving personal therapeutic goals.
  • Evaluating client mental health conditions and formulating comprehensive treatment plans based on evidence-based practices.
Patient Population / Client Focus

The clients you will work with have been carefully screened to ensure their stability, representing low acuity cases. This focused approach enables you to provide effective, compassionate care without the challenges associated with severe mental health disorders. Our matching process ensures that you will work with clients whose needs align with your expertise and specialty areas.

Qualifications

To be considered for this position, candidates must possess:

  • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A valid and active state license as a licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Independent Clinical Social Worker (LICSW) in good standing.
  • A minimum of two years of relevant clinical experience in a mental health setting.
Preferred Experience

The ideal candidate will demonstrate strong interpersonal skills, possess a sympathetic nature, and be proficient with technology. Previous experience in remote therapy platforms and working with diverse populations is highly desirable.

Compensation and Benefits

The salary for this position ranges from USD 90,000 to 104,000 annually, depending on your working hours and caseload. In addition to competitive compensation, we also offer:

  • A generous sign-on bonus, allowing you to begin your journey with us on a strong financial footing.
  • Weekly direct deposit for reliable financial management.
  • A monthly healthcare stipend specifically for full-time counselors, ensuring that your health and wellness needs are met.
Career Growth Opportunities

Healing Orbits Inc. is committed to your professional development. We provide access to additional training and continuing education, enabling you to stay updated with the latest therapeutic practices and expand your competencies. We support your career growth through a structured development plan and mentoring from experienced professionals in the field.

Why Join Our Team

Joining our team means becoming part of a supportive community that values your contributions. At Healing Orbits Inc., you will benefit from:

  • The freedom to create your own schedule while maintaining a balanced work/life dynamic.
  • Unlimited referrals that help maintain a steady client base, removing the need for you to engage in marketing efforts.
  • A streamlined onboarding process that can prepare you to start working with clients within 1 to 3 days.
Application Information

If you are passionate about supporting mental health and are ready to make a difference in the lives of others, we encourage you to apply. Please submit your resume along with a cover letter detailing your qualifications and specifying your license and licensed state. We look forward to welcoming you to our dedicated team at Healing Orbits Inc.