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Remote Chat Support Assistant Jobs in Utah (NOW HIRING)

Exploration Geologist

UT · Remote

$85K - $115K/yr

Resource Development Support * Assist in transitioning exploration targets into resource models ... Conduct fieldwork safely in remote and rugged terrain. * Participate in safety meetings and hazard ...

Fleet Monitoring Support: Assist in tracking fleet-wide alerts and system downtime; transcribe ... Communicate with remote solar technicians and utility partners to clarify data requirements and ...

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... to assist clients with reservations, travel planning, and customer support. As a Booking ...

Job Type: Full-Time | Remote | Flexible Schedule About the Role We're looking for a motivated and ... support, and the tools you need to succeed. Key Responsibilities * Assist clients with planning ...

Showing results 41-60

Remote Chat Support Assistant information

What is the difference between Remote Chat Support Assistant vs Remote Customer Service Representative?

AspectRemote Chat Support AssistantRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional customer service training
Work EnvironmentOnline, from home or remote locationsOnline or call center, remote or on-site
Industry UsageCustomer support via live chat platformsCustomer support via phone, email, or chat
Search & Comparison IntentFocus on chat-based roles, remote support jobsBroader customer service roles, including phone support

The Remote Chat Support Assistant primarily handles customer inquiries through live chat, focusing on quick, written communication. In contrast, the Remote Customer Service Representative may handle inquiries via chat, phone, or email, often requiring more diverse communication skills. Both roles are remote, require similar credentials, but differ in communication channels and scope of interaction.

What are the key skills and qualifications needed to thrive as a remote chat support assistant, and why are they important?

To thrive as a Remote Chat Support Assistant, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Strong soft skills include patience, active listening, and the ability to multitask efficiently in a fast-paced virtual environment. These skills ensure prompt, accurate, and empathetic support, leading to higher customer satisfaction and effective issue resolution.

What is a remote chat support assistant?

Remote Chat Support Assistants are professionals who provide customer service or technical support through online chat platforms, typically from a work-from-home or remote location. They assist customers by answering questions, resolving issues, and offering guidance using chat tools on websites, apps, or social media. This role requires strong written communication skills, the ability to multitask, and proficiency with digital tools. Remote Chat Support Assistants help businesses deliver efficient, real-time support to customers without needing to speak over the phone.

How does a remote chat support assistant typically collaborate with other team members while working remotely?

As a Remote Chat Support Assistant, collaboration with your team is often facilitated through digital communication tools such as Slack, Microsoft Teams, or internal ticketing systems. You’ll regularly participate in virtual meetings, share updates on customer issues, and escalate complex cases to supervisors or technical teams when needed. While most of your work is independent, staying connected and communicating clearly with colleagues is crucial for consistent customer service and knowledge sharing. Adapting to various time zones and maintaining proactive communication helps ensure smooth team operations in a remote environment.
What are the most commonly searched types of Remote Chat Support jobs in Utah? The most popular types of Remote Chat Support jobs in Utah are:
What job categories do people searching Remote Chat Support Assistant jobs in Utah look for? The top searched job categories for Remote Chat Support Assistant jobs in Utah are:
What cities in Utah are hiring for Remote Chat Support Assistant jobs? Cities in Utah with the most Remote Chat Support Assistant job openings:
Infographic showing various Remote Chat Support Assistant job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Industrial/Organizational Product Science Intern | Fully Remote US

HireVue Inc

Sandy, UT • Remote

Part-time

Posted 7 days ago


Job description

Company Description

Hirevue is where hiring happens - transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue's end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.

Job Description

As an Industrial/Organizational (I/O) Product Science Intern, you will support the research, design, and testing of new assessments and assessment-related product features.

You will work with Industrial/Organizational Psychologists and other internal teams to apply research within the Hirevue platform. Projects may include large language models, machine learning, simulations, conversational assessments, and other interactive assessment methods.

This is a six-month internship beginning in August or September, with the possibility of extension. This role is a part-time internship, not exceeding 20 hours per week and does not involve direct customer interaction.

Essential Duties and Responsibilities

  • Support the design, development, testing, and quality review of new assessments.

  • Apply Industrial/Organizational Psychology, research, and data analysis skills to product projects.

  • Assist with assessment content, scoring methods, prototypes, and AI-enabled features.

  • Review research on selection and emerging assessment technologies, and help translate findings into product features.

  • Support research on reliability, validity, fairness, subgroup differences, usability, and candidate experience.

  • Serve as an expert evaluator by reviewing and rating the quality, accuracy, and effectiveness of assessment tools and technology-generated outputs.

  • Collaborate with Industrial/Organizational Psychology, Product, and Data Science teams and share findings with technical and non-technical audiences.

Qualifications
  • Currently enrolled in a Ph.D. program in Industrial/Organizational Psychology or a related field preferred.

  • At least two years of graduate-level education in Industrial/Organizational Psychology or a related field preferred.

  • Knowledge of personnel selection, psychometrics, statistics, research methods, or assessment development.

  • Experience analyzing quantitative and qualitative data.

  • Experience with assessment development, validation, or evaluation is preferred.

  • Interest or experience in emerging assessment technologies, such as large language models, machine learning, natural language processing, prompt design, experimental design, or AI evaluation.

  • Knowledge of EEO requirements, fairness, and professional guidelines for employee selection.

Additional Information

All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go. 

Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data.

Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.

Hirevue is NOT currently hiring in:

AK, HI, IA, ME, MS, NM or WV.

#remote-us