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Entry Level Remote Live Chat Agent Jobs in Utah (NOW HIRING)

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... live chat with product selection, order questions, and everything in between ● Use active ...

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Entry Level Remote Live Chat Agent information

What is an entry level remote live chat agent?

Entry Level Remote Live Chat Agents are customer service professionals who assist customers through online chat platforms. They typically answer questions, resolve issues, and provide information about products or services, all from a remote location. This role does not require prior experience and is ideal for individuals looking to start a career in customer support. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this position.

What are the key skills and qualifications needed to thrive as an entry level remote live chat agent?

To thrive as an Entry Level Remote Live Chat Agent, you need strong written communication abilities, fast and accurate typing skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically expected. Attention to detail, patience, and the ability to multitask help agents deliver excellent customer service and resolve issues efficiently. These skills and qualities are crucial for maintaining customer satisfaction and representing the company professionally in a remote environment.

What are some common challenges faced by entry level remote live chat agents, and how can they be managed?

Entry level remote live chat agents often encounter challenges such as handling multiple chat conversations simultaneously, interpreting customer inquiries without tone or visual cues, and maintaining high response accuracy under time pressure. To manage these challenges, agents can utilize templates for common questions, keep organized notes, and leverage internal knowledge bases for quick information retrieval. Regular communication with supervisors and peers through virtual meetings can also provide support and guidance, helping agents improve their problem-solving skills and confidence in the role.

What is the difference between Entry Level Remote Live Chat Agent vs Customer Service Representative?

AspectEntry Level Remote Live Chat AgentCustomer Service Representative
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person
Required SkillsCommunication, typing, basic tech knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageCustomer support, tech, retailBroadly across industries including retail, healthcare, finance

Entry Level Remote Live Chat Agents primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may work via chat, phone, or in person, often handling more complex issues. While both roles require strong communication skills, live chat agents typically need less formal certification and work exclusively remotely, making them ideal for those seeking flexible, online customer support roles.

What are popular job titles related to Entry Level Remote Live Chat Agent jobs in Utah?

For Entry Level Remote Live Chat Agent jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Entry Level Remote Live Chat Agent jobs?

Cities in Utah with the most Entry Level Remote Live Chat Agent job openings:

Infographic showing various Entry Level Remote Live Chat Agent job openings in Utah as of August 2026, with employment types broken down into 44% Full Time, and 56% Part Time. Highlights an 100% Remote job distribution.

Work From Home - Entry Level Remote Sales

Symmetry

Salt Lake City, UT • On-site, Remote

$100K/yr

Full-time

Medical, Life

Re-posted 27 days ago


Job description

Work From Home - Entry Level Remote Sales
Must be authorized to work in the US, no work visas offered at this time
Organization Description:
The Harer Agency is seeking motivated, career-minded individuals to join our team, helping American families protect their homes. We are searching for Insurance Sales Representatives whom we can train to become a Manager and lead in select regions within the next year.
There has never been a better time to have complete control of your schedule with the ability to meet with clients virtually, over the phone, or in person.
Job Details:
1099 / Commission Only - Agents that have followed our proven system have earned up to $100k in their first year
What we offer:
- Leads exclusive to our agents
- Extensive and ongoing support and training
- Uncapped income potential
- Life and Health benefits for agents
- No cold calling
Responsibilities:
- The ability to work primarily from home is necessary.
- Work from anywhere when you have a reliable phone/internet connection.
- Experience is not necessary however previous sales experience in sales/marketing will be helpful.
- Ability to understand and present a solution professionally to a homeowner looking to protect their family in the event of a major health issue or death.
Requirements:
Qualifications
Self motivation, integrity, and willingness to adapt to a proven system
� (Laptop, Printer, Scanner)
� Ability to truly own a business with zero caps on income
Great Attitude - Coachable - Team Player - Driven - Self Starter
Look forward to speaking with you personally.
The Harer Agency | Regional Sales Manager
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
SFG0050988

Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009