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Remote Cerner Support Analyst Jobs (NOW HIRING)

Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... Remote (U.S. based) TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be ...

Software Support Analyst Tier II DEPARTMENT: Public Admin & ERP REPORTS TO: Team Lead JOB LOCATION ... Remote (U.S. based) TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be ...

Software Support Analyst Tier II DEPARTMENT: Public Sector REPORTS TO: Team Lead JOB LOCATION ... Remote (U.S. based) TRAVEL: 5-10% travel required SUMMARY OF POSITION: The valued candidate will be ...

Product Support Analyst

Jacksonville, FL · On-site +1

$60K - $65K/yr

We are a remote first company with the exception of a few positions being onsite in our designated ... The Product Support Analyst will serve as the first line of technical support for internal teams ...

We are a remote first company with the exception of a few positions being onsite in our designated ... The Product Support Analyst will serve as the first line of technical support for internal teams ...

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Technical Support Analyst II Type: Full-Time, Remote Ignite Retail Technology is hiring a Technical Support Analyst II to operate at the front line of our retail technology platform. This role is for ...

... remote users. * Supports end-users on various types of software programs to ensure they work ... analysis. Experience in some of the following: documentation; presentation tools; and project ...

Customer Support Analyst Remote / Denver, Colorado, United States Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal ...

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Remote Cerner Support Analyst information

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$14

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$56

How much do remote cerner support analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote cerner support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Cerner Support Analyst vs Remote Epic Support Analyst?

AspectRemote Cerner Support AnalystRemote Epic Support Analyst
CertificationsCerner certifications, healthcare IT credentialsEpic certifications, healthcare IT credentials
Work EnvironmentHealthcare facilities, IT support teamsHealthcare facilities, IT support teams
Industry UsageHospitals, clinics using Cerner systemsHospitals, clinics using Epic systems
Common Search IntentSupport, troubleshooting Cerner EHR systemsSupport, troubleshooting Epic EHR systems

Both roles involve supporting electronic health record (EHR) systems in healthcare settings. The main difference lies in the specific EHR platform: Cerner vs Epic. While their responsibilities are similar, certifications and technical knowledge are tailored to each system. Candidates should choose based on their certification, experience, and the systems used by their target employers.

More about Remote Cerner Support Analyst jobs
What cities are hiring for Remote Cerner Support Analyst jobs? Cities with the most Remote Cerner Support Analyst job openings:
What are the most commonly searched types of Cerner Support Analyst jobs? The most popular types of Cerner Support Analyst jobs are:
What states have the most Remote Cerner Support Analyst jobs? States with the most job openings for Remote Cerner Support Analyst jobs include:
What job categories do people searching Remote Cerner Support Analyst jobs look for? The top searched job categories for Remote Cerner Support Analyst jobs are:
Infographic showing various Remote Cerner Support Analyst job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 30% Full Time, and 69% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.
Software Support Analyst II

Software Support Analyst II

i3 Verticals

Nashville, TN • Remote

Full-time

Posted 11 days ago


Job description

JOB TITLE: Software Support Analyst Tier II

DEPARTMENT: Public Admin & ERP

REPORTS TO: Team Lead

JOB LOCATION: Remote (U.S. based)

TRAVEL: 5-10% travel required

SUMMARY OF POSITION:

The valued candidate will be responsible for providing front-line technical support to clients for our proprietary software applications used in government system implementations.  The candidate must possess strong technical, troubleshooting and customer service skills. The candidate will work in a small team of other Support Analysts and will report to the team lead.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  •  Associate’s degree or higher from a college or university is preferred

Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York