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Remote Cerner Support Analyst Jobs in Nevada (NOW HIRING)

iTalent Digital

Business Analyst

Las Vegas, NV · Remote

This role is 100% remote! The individual selected will be instrumental in helping us continue to ... You'll support the execution of the strategy, roadmap, and delivery of top-tier Tech Ops ...

micro1 AI

Senior Counsel - Remote

Reno, NV · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Counsel - Remote

North Las Vegas, NV · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Counsel - Remote

Las Vegas, NV · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Counsel - Remote

Sparks, NV · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

micro1 AI

Senior Counsel - Remote

Henderson, NV · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

Lantern

Strategy Analyst

Carson City, NV · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Las Vegas, NV · Remote

Big problems require big ideas and a team that supports new ideas. * You care deeply for your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Remote Cerner Support Analyst information

What is the difference between Remote Cerner Support Analyst vs Remote Epic Support Analyst?

AspectRemote Cerner Support AnalystRemote Epic Support Analyst
CertificationsCerner certifications, healthcare IT credentialsEpic certifications, healthcare IT credentials
Work EnvironmentHealthcare facilities, IT support teamsHealthcare facilities, IT support teams
Industry UsageHospitals, clinics using Cerner systemsHospitals, clinics using Epic systems
Common Search IntentSupport, troubleshooting Cerner EHR systemsSupport, troubleshooting Epic EHR systems

Both roles involve supporting electronic health record (EHR) systems in healthcare settings. The main difference lies in the specific EHR platform: Cerner vs Epic. While their responsibilities are similar, certifications and technical knowledge are tailored to each system. Candidates should choose based on their certification, experience, and the systems used by their target employers.

What are popular job titles related to Remote Cerner Support Analyst jobs in Nevada? For Remote Cerner Support Analyst jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Cerner Support Analyst jobs in Nevada look for? The top searched job categories for Remote Cerner Support Analyst jobs in Nevada are:
What cities in Nevada are hiring for Remote Cerner Support Analyst jobs? Cities in Nevada with the most Remote Cerner Support Analyst job openings:
Remote Cerner Support Analyst jobs near you

IT Tech Support - Tier 1 Analyst

Effortless Office

Las Vegas, NV • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

About Us:
Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.
About the Role:
The Tier 1 Support Analyst is the first point of contact for clients and provides troubleshooting support in areas including: hardware, application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. Tier 1s handle the bulk of help desk tickets for their team and are the first to assist users over the phone. It is paramount that this role is passionate about providing quality support for end users, follows proper SOPs, and is tenacious in finding solutions.
Location: Remote
Shift: Sunday - Thursday 6:00 am - 3:00 pm pacific
Hourly Rate: $18 - $20 per hour
Bonus: This position is eligible for monthly bonuses
Benefits:
  • Health, dental, and vision insurance
  • 401K+ employer match
  • Paid time off and holidays
  • Opportunities for career growth and development
  • Formal and structured mentorship
  • Training and certification support

Responsibilities:
  • Provide prompt and appropriate support to clients experiencing technical issues via phone, email, or ticketing system.
  • Troubleshoot and resolve common technical issues related to hardware, software, network connectivity, and peripherals.
  • Assist with basic software installations, updates, and patches.
  • Support client onboardings by creating new user accounts and spin up their VMs.
  • Intake, work, and manage support tickets in AutoTask ticketing system, ensuring issues are addressed and resolved promptly.
  • Identify complex issues that cannot be resolved at the Tier 1 level and escalate, while ensuring smooth communication with the client and appropriate hand-off.
  • Maintain clear and accurate documentation of troubleshooting steps, solutions, and client interactions for future reference.
  • Provide timely updates to clients on ticket status and resolution progress. Maintain a positive, professional attitude during all client interactions.
  • Contribute to and help maintain the internal knowledge base, including solutions and troubleshooting tips.

Qualifications:
  • High School diploma or equivalent (Degree preferred)
  • 1-2 Years of IT, Help Desk and/or MSP experience
  • Required Certifications: O365 Fundamentals and Azure Fundamentals
  • Preferred Certifications: VMware Certified Associate (VCA) and CompTIA A+
  • Excellent inter-personal skills; as good with people as you are with computers
  • Experience providing phone support; with strong awareness of positive phone etiquette
  • Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets)
  • Experience with basic networking including wireless, wired, security and basic design
  • Experience with Office 365 administration, Azure AD, and VMWare

Why Join EO?
At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.
We are aligned through our core values and seek employees that embody these:
  • Service - we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.
  • CWC - this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.
  • Perspective - we embrace the customer's viewpoint to inspire confidence and meet expectations.
  • Efficiency - we maximize output and minimize wasted time, effort, and resources.
  • Passion - we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
  • Reliability - we consistency delivery on promises, follow through on commitments, and are dependable in all situations.
  • Merit - we recognize and reward talent, hard work, and the pursuit of excellence.

Inclusion & Equal Opportunity Employment
Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

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