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Remote Case Manager Jobs in Silver Spring, MD (NOW HIRING)

Aretum

Case Management Analyst - Journeyman

Mclean, VA · Remote

Job Summary Aretum is seeking a Case Management Analyst - Journeyman who will support customers in ... Ticketing system experience Travel Requirements This is a remote position; however, occasional ...

Central Intelligence Agency

Case Officer

Washington, DC · On-site +1

$72K - $109K/yr

Summary Case Officers clandestinely spot, assess, develop, recruit, and handle non-U.S. citizens with access to foreign intelligence vital to U.S. foreign policy and national security decision-makers.

V-Tech Solutions Inc.

RN Care Manager

Washington, DC · Remote

$36.32 - $46/hr

Certified Case Manager (CCM) preferred Key Skills: * Care coordination and case management * Clinical assessment and care planning * Discharge planning and care transitions * Knowledge of disease ...

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All JobsCase JobsRemote Case Manager JobsRemote Case Manager Jobs in Silver Spring, MD

Remote Case Manager information

See Silver Spring, MD salary details

$14

$25

$43

How much do remote case manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote case manager in Silver Spring, MD is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $27.84 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What Does a Remote Case Manager Do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a Remote Case Manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a Remote Case Manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
More about Remote Case Manager jobs
What job categories do people searching Remote Case Manager jobs in Silver Spring, MD look for? The top searched job categories for Remote Case Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Case Manager jobs? Cities near Silver Spring, MD with the most Remote Case Manager job openings:
Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,233 per year, or $25.6 per hour.

Case Management Analyst - Journeyman

Aretum

Mclean, VA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

DHS Suitability Required

About Aretum 

Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront.

Job Summary

Aretum is seeking a Case Management Analyst - Journeyman who will support customers in a fast-paced environment by researching, tracking, and resolving inquiries across multiple systems and databases. The position plays a critical role in supporting case management initiatives and providing analytical expertise to optimize processes and outcomes, while reviewing identity documents for authenticity, managing customer cases and service tickets, maintaining accurate records, ensuring compliance with established procedures, and delivering exceptional customer support in accordance with quality standards and evolving guidelines.

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information (CUI) and must adhere to applicable safeguarding and compliance requirements. 

Responsibilities

  • Communicate with customers in a fast-paced environment utilizing multiple platforms, systems, and databases to research, track, and resolve applicant issues
  • Ability to communicate effectively with difficult customers and wrap up the call or refer to senior members for further support
  • Log detailed customer information in systems
  • Perform review of documents to establish identification while being able to pay attention to fake documents
  • Complete tasks according to standard operating procedures and keep abreast of changing guidelines
  • Provide customer relationship management to applicants, triage cases/tickets; assist with applicant data corrections; upload documents;
  • Respond to customer inquiries and service tickets

Requirements

  • High School Diploma and 3 (+) years experience
  • Phone etiquette
  • Documenting notes
  • Research and review case history
  • Adherence to standards and guidelines
  • High level of accountability and attention to detail
  • Multi-tasking

Preferred

  • Call center experience preferred
  • Ticketing system experience

Travel Requirements

This is a remote position; however, occasional travel may be required based on project needs, client meetings, team collaboration events, or training sessions. Travel is expected to be less than 10% and will be communicated in advance whenever possible. 

EEO Statement

Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. 

As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. 

We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience. 

If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance. 

Equal Opportunity Employer/Veterans/Disabled 

U.S. Work Authorization

Due to federal contract requirements, only U.S. citizens are eligible for this position. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements.  

Benefits

  • Health Care Plan (Medical, Dental & Vision)  
  • Retirement Plan (401k) 
  • Life Insurance (Basic, Voluntary & AD&D)  
  • Paid Time Off 
  • Family Leave (Maternity, Paternity)  
  • Short Term & Long-Term Disability  
  • Training & Development 

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