This is a remote position and is open to any US location. About the Role In the role of Customer ... Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews ...
This is a remote position and is open to any US location. About the Role In the role of Customer ... Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews ...
This is a remote position and is open to any US location. About the Role In the role of Customer ... Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews ...
This is a remote position and is open to any US location. About the Role In the role of Customer ... Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews ...
... capture to support audit-ready execution • Establish and enforce quality and delivery controls, including definitions of done, validation requirements for high-risk deliverables, and go-live ...
... capture to support audit-ready execution • Establish and enforce quality and delivery controls, including definitions of done, validation requirements for high-risk deliverables, and go-live ...
Our core values capture that spirit as we work to improve lives by doing what's right for pets and ... This is a remote role but must be based in the Minneapolis/ St. Paul - Twin Cities, MN area and ...
Our core values capture that spirit as we work to improve lives by doing what's right for pets and ... This is a remote role but must be based in the Minneapolis/ St. Paul - Twin Cities, MN area and ...
The Senior Delivery Manager is responsible for driving the timely and predictable delivery of ... capture to support auditready execution Establish and enforce quality and delivery controls ...
The Senior Delivery Manager is responsible for driving the timely and predictable delivery of ... capture to support auditready execution Establish and enforce quality and delivery controls ...
The Senior Delivery Manager is responsible for driving the timely and predictable delivery of ... capture to support auditready execution Establish and enforce quality and delivery controls ...
The Senior Delivery Manager is responsible for driving the timely and predictable delivery of ... capture to support auditready execution Establish and enforce quality and delivery controls ...
Senior Manager, Technical Product Management - Oracle Workforce Compensation - Remote
Eden Prairie, MN · Remote
$129K - $170K/yr
... capture business needs, and communicate product roadmaps * Manage the technical product lifecycle ... for Oracle Workforce Compensation and associated platforms, from design, development, and testing ...
Senior Manager, Technical Product Management - Oracle Workforce Compensation - Remote
Eden Prairie, MN · Remote
$129K - $170K/yr
... capture business needs, and communicate product roadmaps * Manage the technical product lifecycle ... for Oracle Workforce Compensation and associated platforms, from design, development, and testing ...
Senior Manager, Technical Product Management - Oracle Workforce Compensation - Remote
Eden Prairie, MN · On-site +1
$129K - $170K/yr
... capture business needs, and communicate product roadmaps * Manage the technical product lifecycle ... for Oracle Workforce Compensation and associated platforms, from design, development, and testing ...
Senior Manager, Technical Product Management - Oracle Workforce Compensation - Remote
Eden Prairie, MN · On-site +1
$129K - $170K/yr
... capture business needs, and communicate product roadmaps * Manage the technical product lifecycle ... for Oracle Workforce Compensation and associated platforms, from design, development, and testing ...
Program Management Director
Minneapolis, MN · On-site +1
... Remote, US | Salt Lake City, UT | West Palm Beach, FL Job type - Hybrid Requisition ID - 11281 ... Lead or support capture planning, proposal development, interviews, and client engagement ...
Program Management Director
Minneapolis, MN · On-site +1
... Remote, US | Salt Lake City, UT | West Palm Beach, FL Job type - Hybrid Requisition ID - 11281 ... Lead or support capture planning, proposal development, interviews, and client engagement ...
Program Management Director
Minneapolis, MN · On-site +1
$207K - $284K/yr
Lead or support capture planning, proposal development, interviews, and client engagement ... Manager (CCM), Design-Build Institute of America (DBIA), or equivalent advanced credential ...
Quick apply
Program Management Director
Minneapolis, MN · On-site +1
$207K - $284K/yr
Lead or support capture planning, proposal development, interviews, and client engagement ... Manager (CCM), Design-Build Institute of America (DBIA), or equivalent advanced credential ...
This Sr. Product Manager role is aligned to the Advocate Experience focusing on the operational ... Capture Advocate feedback (explicit and implicit) and translate insights into actionable product ...
This Sr. Product Manager role is aligned to the Advocate Experience focusing on the operational ... Capture Advocate feedback (explicit and implicit) and translate insights into actionable product ...
This Sr. Product Manager role is aligned to the Advocate Experience focusing on the operational ... Capture Advocate feedback (explicit and implicit) and translate insights into actionable product ...
This Sr. Product Manager role is aligned to the Advocate Experience focusing on the operational ... Capture Advocate feedback (explicit and implicit) and translate insights into actionable product ...
Sales Door Opener - Senior Business Development Professional (Project based, Part Time)
Minneapolis, MN · Remote
$45/hr
Project-based, Part-Time, Flexible Hours Remote - based anywhere within the Continental US About ... Working with CRM tools to record all activity on behalf of our clients * Working with prospecting ...
Quick apply
Sales Door Opener - Senior Business Development Professional (Project based, Part Time)
Minneapolis, MN · Remote
$45/hr
Project-based, Part-Time, Flexible Hours Remote - based anywhere within the Continental US About ... Working with CRM tools to record all activity on behalf of our clients * Working with prospecting ...
Growth Leader - Power Delivery
Minneapolis, MN · On-site +1
$160K - $220K/yr
... or Remote Requisition ID - 11226 The Power Delivery Growth Leader will win and deliver Energy ... Develop Program Management Office (PMO) engagements, including asset management, data analytics ...
Quick apply
Growth Leader - Power Delivery
Minneapolis, MN · On-site +1
$160K - $220K/yr
... or Remote Requisition ID - 11226 The Power Delivery Growth Leader will win and deliver Energy ... Develop Program Management Office (PMO) engagements, including asset management, data analytics ...
Key Account & North America Sales Leader
New Brighton, MN · On-site +1
$118K - $219K/yr
From our residential water filtration to industrial water management to pool products and more, our ... The position is structured as remote when not traveling, with an expected travel requirement of ...
Key Account & North America Sales Leader
New Brighton, MN · On-site +1
$118K - $219K/yr
From our residential water filtration to industrial water management to pool products and more, our ... The position is structured as remote when not traveling, with an expected travel requirement of ...
Growth Leader - Power Delivery
Minneapolis, MN · On-site +1
$160K - $220K/yr
... or Remote Requisition ID - 11226 The Power Delivery Growth Leader will win and deliver Energy ... Develop Program Management Office (PMO) engagements, including asset management, data analytics ...
Growth Leader - Power Delivery
Minneapolis, MN · On-site +1
$160K - $220K/yr
... or Remote Requisition ID - 11226 The Power Delivery Growth Leader will win and deliver Energy ... Develop Program Management Office (PMO) engagements, including asset management, data analytics ...
$100K - $110K/yr
This is a remote position and candidates can live anywhere in the US. The Solution Architect is the ... Knowledge of packet capture tools, is preferred. This position is subject to working in high ...
$100K - $110K/yr
This is a remote position and candidates can live anywhere in the US. The Solution Architect is the ... Knowledge of packet capture tools, is preferred. This position is subject to working in high ...
Senior Project Engineer - Networking
Maple Grove, MN · Remote
$120K - $175K/yr
FortiClient EMS and remote access solutions * Experience designing and deploying SD-WAN and secure ... Ability to manage multiple priorities, deadlines, and client expectations * Demonstrated ability to ...
Senior Project Engineer - Networking
Maple Grove, MN · Remote
$120K - $175K/yr
FortiClient EMS and remote access solutions * Experience designing and deploying SD-WAN and secure ... Ability to manage multiple priorities, deadlines, and client expectations * Demonstrated ability to ...
Senior Project Engineer - Networking
Maple Grove, MN · On-site +1
$120K - $175K/yr
FortiClient EMS and remote access solutions * Experience designing and deploying SD-WAN and secure ... Ability to manage multiple priorities, deadlines, and client expectations * Demonstrated ability to ...
Senior Project Engineer - Networking
Maple Grove, MN · On-site +1
$120K - $175K/yr
FortiClient EMS and remote access solutions * Experience designing and deploying SD-WAN and secure ... Ability to manage multiple priorities, deadlines, and client expectations * Demonstrated ability to ...
Senior Substation Protection and Controls Engineer
Minneapolis, MN · On-site +1
$109K - $149K/yr
Remote Only! * Fully Remote! - Work from where you are! * Candidates must located in the Denver, CO ... Project Management Professional (PMP) development * Technical and nontechnical training designed to ...
Senior Substation Protection and Controls Engineer
Minneapolis, MN · On-site +1
$109K - $149K/yr
Remote Only! * Fully Remote! - Work from where you are! * Candidates must located in the Denver, CO ... Project Management Professional (PMP) development * Technical and nontechnical training designed to ...
Remote Capture Manager information
What is a remote capture manager?
What are some common challenges faced by remote capture managers and how can they be addressed?
What are the key skills and qualifications needed to thrive as a remote capture manager?
What is the difference between Remote Capture Manager vs Data Entry Specialist?
| Aspect | Remote Capture Manager | Data Entry Specialist |
|---|---|---|
| Required Credentials | Experience in data capture, familiarity with document management systems | Basic computer skills, high school diploma or equivalent |
| Work Environment | Remote, often in office or client sites, handling complex data capture tasks | Remote or on-site, focusing on inputting data into systems |
| Industry Usage | Finance, healthcare, legal sectors | Various industries including retail, healthcare, and administration |
| Search & Comparison Intent | Understanding roles in data management and capture processes | Entry-level data input roles |
The Remote Capture Manager typically handles complex data capture and management tasks, requiring specific experience and familiarity with document systems. In contrast, Data Entry Specialists focus on basic data input, often with minimal credentials. Both roles can be remote but differ in complexity and industry application.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Thomson Reuters rating
8.8
Based on 20 frontline employees who took The Breakroom Quiz
40th of 488 rated business services
Job description
Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative AI technology. Thomson Reuters acquired a leading AI startup, Casetext in 2023 and scaled up to become one of the leading AI solution providers to law firms and corporations. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.
The Customer Success Manager will engage with customers to understand their businessgoals, develop tailored strategies and drive successful adoption of Thomson Reuters' legal AI solutions. The Customer Success Manager will typically focus on a portfolio of customers, actively prioritizing customers based on adoption, health and other key parameters. The Customer Success Manager will use a standard CSM playbook to proactively engage throughout the customer lifecycle to grow adoption and deliver value.
This is a remote position and is open to any US location.
About the Role
In the role of Customer Success Manager, you will focus on:
Strategic Relationships: Engage regularly with senior executives to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey.
Customer Success Plan: Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters's legal AI solutions.
Transform Legal Workflows with AI: Collaborate with customers to identify their specific business challenges and design tailored workflows / use cases that deliver sustained value from Thomson Reuters' legal AI solutions.
Change Management: Partner with customers to help gain executive sponsorship, identify champions and define change management strategies to help transform the work of attorneys at law firms.
Drive Adoption: Partner with customers to ensure users are trained appropriately (leveraging TR customer education managers) and define mutual strategies to grow adoption of the TR Legal AI solutions.
Lead Executive Business Reviews:Capture value delivered to customers from TR Legal AI solutions, lead executive business reviews and develop the joint roadmap for success with customers.
Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction.
Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features.
About You
You are a great fit for the role of Customer Success Manager if you have the following:
Formal legal education (JD) or substantial experience working with legal technology, attorneys, or legal professionals.
You have 5+ years of experience in Customer Success, Consulting with legal technology, Account Management, or a related role, with leading legal tech consulting organizations or SaaS firms.
Curiosity in technology/AI developments: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legaltech.
Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers.
Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction.
Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey.
Ability to travel once a month.
#LI-BS1
What's in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com
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