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Remote Caption Call Jobs (NOW HIRING)

Remote (Toronto preferred, EST hours required) Type: 30 hours per week. Reports to: Steve Toth ... Take raw material from me (Loom recordings, call transcripts, rough notes, slide decks, podcast ...

Remote Caption Call information

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$103.5K

$156.1K

$194K

How much do remote caption call jobs pay per year?

As of Jun 3, 2026, the average yearly pay for remote caption call in the United States is $156,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $140,000.00 and $172,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Caption Call agent, and why are they important?

To thrive as a Remote Caption Call agent, you need excellent listening skills, accurate typing abilities, and a high school diploma or equivalent. Familiarity with captioning software, telecommunication systems, and sometimes certification for real-time transcription are typically required. Strong attention to detail, patience, and clear communication are essential soft skills for delivering accurate captions and assisting users effectively. These abilities ensure high-quality service for individuals with hearing loss, enhancing their communication experience and satisfaction.

What are some common challenges faced by Remote Caption Call agents and how can they be managed?

Remote Caption Call agents often encounter challenges such as maintaining focus during long periods of listening and typing, managing background noise in a home environment, and handling emotionally charged conversations. To manage these, it's important to set up a quiet, dedicated workspace, take regular breaks to prevent fatigue, and utilize company-provided support resources or training. Additionally, developing strong multitasking and stress management skills helps agents deliver accurate captions while maintaining quality and professionalism.

What is a Remote Caption Call operator?

A Remote Caption Call operator is a professional who provides real-time captioning services for individuals with hearing loss. They use specialized software to listen to phone conversations and transcribe them into text, allowing users to read what is being said during the call. This service enables people with hearing difficulties to communicate more effectively over the phone from the comfort of their own homes.

What is the difference between Remote Caption Call vs Remote Customer Service Representative?

AspectRemote Caption CallRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in captioning softwareHigh school diploma or equivalent; customer service skills training
Work EnvironmentHome-based, using specialized captioning equipmentHome-based, using computer and phone systems
Industry UsageTelecommunications, accessibility servicesRetail, tech, finance, various industries
Job FocusProviding real-time captioning for the hearing impairedAssisting customers with inquiries and support

Remote Caption Call specialists focus on providing real-time captioning services for the hearing impaired, requiring specific captioning training and equipment. In contrast, Remote Customer Service Representatives handle customer inquiries across various industries, emphasizing communication and problem-solving skills. Both roles are remote and require strong communication abilities, but they serve different purposes within their respective fields.

More about Remote Caption Call jobs
What cities are hiring for Remote Caption Call jobs? Cities with the most Remote Caption Call job openings:
What are the most commonly searched types of Caption Call jobs? The most popular types of Caption Call jobs are:
What states have the most Remote Caption Call jobs? States with the most job openings for Remote Caption Call jobs include:

Junior Content Creator - Remote, US-based (m/f/x)

Atolls

New York, NY • On-site, Remote

Other

Life, PTO

Posted 16 days ago


Job description


About This Role:

In the US, we have a small team focused on pepperdeals.com, Atolls' community-driven product, where real users find and share deals. We care deeply about helping everyday people save money, and we hope you'll join us in building a savings community people genuinely trust. Pepper US launched in mid-2025 and is scaling quickly with a dedicated local team.

We're now hiring a Content Creator (US-based, remote) to help grow Pepper in the American market through high-converting short-form content. This role is fully focused on Pepper US.

This position does not include a relocation to the US. Candidates must already be US-based.


Responsibilities:
  • Pitch, film, edit, and publish short-form content for our TikTok + Instagram 
  • Post 1-2 videos a day consistently across social platforms 
  • Turn daily deals on Pepper into scroll-stopping videos that help viewers discover Pepper and convert them into users 
  • Develop and test creative variations of top-performing formats (hooks, scripts, pacing, thumbnails) 
  • Monitor content performance and iterate weekly based on what's working (and what isn't) 
  • Manage & respond to comments/DMs across assigned accounts in a timely & helpful manner 
  • Assist with creating and curating high-quality visual assets (IG stories, carousels, thumbnails, etc) 
  • Stay on top of trends and regularly bring ideas to team meetings 

Requirements:
  • Based in the US with native-level English (strong written + verbal communication) 
  • 1+ years of proven experience creating social media content (*please include a portfolio) 
  • Comfortable on camera and able to execute a wide range of formats (talking head, day-in-the-life, memes, trends, quick caption-led videos) 
  • Proficiency in video + photo editing tools (CapCut, Canva, or equivalent) 
  • Highly organized, detail-oriented, and collaborative, with the ability to work independently 
  • Passionate about shopping/deal-hunting and excited about helping people save money
Bonus:
  • You've grown a social media following to 10k+ (or helped grow a brand account in a meaningful way) 
  • You have a track record of creating videos that drive clicks/installs/sign-ups, not just views 
  • You've built repeatable series formats (ex, "day 1 of...") 
  • You can batch shoot and keep a consistent content cadence 
  • You've worked with UGC-style content before (natural tone, not ad-y) 

Here is what the hiring process might look like: 
  • Intro Call: Meet one of our Talent Experts and get a quick overview of Atolls, the role, and the basics. 
  • Technical Round: Meet your potential manager. We'll dig into your content experience, how you approach shopping/deals, what you've learned from past work, and why you're interested in Pepper. 
  • Work Sample: Because content fit is a key factor for this role, we require candidates to complete a short work sample. Details come via invite after the Technical Round. 
  • Final Round: One conversation to review your work sample and walk through your creative process, so we understand how you think, iterate, and make content choices in the context of Pepper. 
  • Some processes might slightly change according to role/needs

Our Benefits:

At Atolls, we believe in nurturing both your professional and personal growth. Here's what you can expect:

       A culture that values personal and professional development, with internal mobility opportunities.
       A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
       32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
       A flexible hybrid working scheme to balance work and life.
       Access to a learning budget and internal training to help you grow in your role.
       Mental health coaching to support your well-being.
       Regular global and local get-togethers to celebrate successes and build connections.
       The possibility of taking a sabbatical after three years with the company.
       A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.

*These are global benefits that apply to all employees, with additional local perks based on your location.


Ready to apply?

Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you're welcome to apply to up to three. This helps us match you with the right opportunity faster.

We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.

*Portfolios, writing samples, or certifications may be requested based on the role.
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