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Job Title: Education Coordinator
Reports to: Bryan Gorecki, Manager of Online Education
Supervises: None (individual contributor role)
FLSA Status: Non-Exempt (overtime eligible)
Location / Work Arrangement: Remote
Pay Range: $20-$23/hr.
Position Summary
The Education Coordinator is primarily responsible for the functional logistics of the online education environment. This includes opening and closing course instances in the Canvas LMS, as well as scheduling, assigning, and coordinating instructors through the Academic Resource Center (ARC). This position will have minimal interaction with students, but will have significant interaction with adjunct instructors.
Essential Duties and Responsibilities
Build out Canvas courses before the start of the program.
Assist instructors with troubleshooting canvas technical issues.
Manage the ARC system of instructor investigations and remediations, including coordinating stipends.
Prepare adjunct payroll for manager approval.
Competencies
To perform this job successfully, an individual should demonstrate the following:
Interpersonal Skills - Maintains confidentiality; protects the integrity and reputation of the school; interacts with employees, applicants, and external contacts professionally and respectfully.
Oral Communication - Speaks clearly and professionally; listens effectively; asks clarifying questions; responds well to inquiries.
Written Communication - Writes clearly and accurately; edits for grammar and spelling; prepares professional reports, correspondence, and documentation.
Organization and Follow-Through - Manages multiple deadlines and priorities; maintains accurate records; follows through on assigned tasks.
Dependability - Follows instructions and management direction; takes responsibility for assigned duties; meets deadlines; maintains consistent attendance.
Professionalism - Approaches others tactfully; maintains discretion with sensitive information; represents the School of EMS professionally.
Accuracy and Attention to Detail - Ensures accuracy in communication and database management; catches and corrects discrepancies proactively.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education:
High school diploma or equivalent required.
Associate degree (AS/AA) from an accredited college or university preferred.
Experience:
1 year of experience with Office 365 or equivalent software.
Familiarity with online learning, especially Canvas.
Preferred:
Previous healthcare or education experience preferred.
Previous team leader or scheduling experience preferred.
Certification and Licensure
No specific certification required for this role.
Skills and Abilities
Communication - Ability to communicate professionally with employees, instructors, leadership, and external organizations (for example, fire departments, EMS organizations, hospitals).
Computer Skills - Experience using Microsoft 365 programs, along with the ability to learn new platforms such as Smartsheet, myClinicalExchange, InPlace, and other online programs required by SOE or its clinical affiliates.
Organizational Skills - Ability to manage multiple deadlines, records, and competing priorities across a multi-state organization.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position generally operates in a professional office, remote, or hybrid work environment. The employee must maintain a professional work environment with appropriate internet access to participate in virtual meetings and communicate with internal and external team members.
Physical Requirements
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The employee frequently uses hands to operate a computer keyboard, mouse, and standard office equipment, and is regularly required to sit, stand, talk, and hear. Specific vision abilities required include close vision and the ability to adjust focus for extended computer use.
Conditions of Employment
Employment is contingent on a satisfactory background check.
Employment is contingent on successful completion of a post-offer, pre-employment drug screen, in accordance with School policy.
Equal Employment Opportunity
The School of EMS is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.
At-Will Employment
Employment with the School of EMS is at-will. This means that either the employee or the School may end the employment relationship at any time, with or without cause and with or without notice. This job description does not constitute a contract of employment and may be modified at the School's discretion.