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Remote Call Recording Jobs (NOW HIRING)

MCI Careers

$7.25 - $11.50/hr

Join our team as a Remote Call Center Customer Service Representative and help us deliver ... Maintain detailed records of customer interactions and transactions. * Collaborate with team ...

Finity, Inc

Bilingual Call Center Representative

$20/hr

This position offers remote work to candidates residing in Arizona, Utah, or Idaho . Our diverse ... Excellent attendance record and punctuality * Ability to type at least 40 WPM * Must be able to use ...

MDS Communications

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

El Paso, TX · Remote

$15 - $16/hr

Texas Remote - TXEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

Jackson, MS · Remote

$15 - $16/hr

Mississippi Remote - MSEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

Kansas City, MO · Remote

$16 - $17.50/hr

Missouri Remote - MOEducation Level: Not SpecifiedSalary Range: $16. 00 - $17. 50 HourlyJob Shift ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

Charlotte, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

Paducah, KY · Remote

$15 - $16/hr

Kentucky Remote - KYEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

MDS Communications

Remote Call Center Agent

Tampa, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

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All JobsCall Recording JobsRemote Call Recording Jobs

Remote Call Recording information

See salary details

$29.5K

$84.5K

$171.5K

How much do remote call recording jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Call Recording vs Remote Customer Service Representative?

AspectRemote Call RecordingRemote Customer Service Representative
Primary RoleRecording and managing phone calls for quality and complianceAssisting customers, answering inquiries, resolving issues
Required SkillsTechnical knowledge of call systems, attention to detailCommunication skills, problem-solving, empathy
Work EnvironmentCall recording platforms, remote setupCustomer interaction via phone or chat
CertificationsNone typically required, technical familiarity helpfulCustomer service certifications beneficial

Remote Call Recording focuses on capturing and managing calls for quality assurance, while Remote Customer Service Representatives handle direct customer interactions. Both roles often work remotely and require strong communication skills, but their core responsibilities differ significantly.

More about Remote Call Recording jobs
What cities are hiring for Remote Call Recording jobs? Cities with the most Remote Call Recording job openings:
What are the most commonly searched types of Call Recording jobs? The most popular types of Call Recording jobs are:
What states have the most Remote Call Recording jobs? States with the most job openings for Remote Call Recording jobs include:
What job categories do people searching Remote Call Recording jobs look for? The top searched job categories for Remote Call Recording jobs are:
Remote Call Recording jobs near you
Infographic showing various Remote Call Recording job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,456 per year, or $40.6 per hour.

Remote Call Center Customer Service Representative

MCI Careers

Oklahoma City, OK • Remote

$7.25 - $11.50/hr

Full-time

Re-posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals who enjoy solving problems and creating positive customer experiences from the comfort of their home.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat with professionalism.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer complaints and issues.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery.
  • Adhere to company policies and compliance standards.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High school Diploma/GED
  • Previous experience in customer service or a call center environment.
  • Strong interpersonal and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Comfortable using multiple software systems simultaneously.
  • High-speed internet and a distraction-free home office setup.
  • Flexibility to work various shifts, including evenings and weekends.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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