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Remote Call Recording Jobs (NOW HIRING)

MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$15 - $16/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

WellSky

Remote Call Center Agent

Florence, AL · Remote

$13 - $16/hr

This is a remote, full-time position. Candidates must be able to work 40+ hours per week ... Verify and update patient records, including insurance details, to ensure accurate and up-to-date ...

MCI Careers

$14.25 - $18.50/hr

Maintain detailed records of customer interactions and transactions. * Collaborate with team ... Join our team as a Remote Call Center Customer Service Representative and help us deliver ...

WellSky

Remote Call Center Agent

Johnson City, TN · Remote

$13 - $15/hr

This is a remote, full-time position. Candidates must be able to work 40+ hours per week ... Verify and update patient records, including insurance details, to ensure accurate and up-to-date ...

MDS Communications

Remote Call Center Sales Agent

Cary, NC · Remote

$15 - $16/hr

North Carolina Remote - NCEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob ... record with long term stability Dedicated wired internet connection A quiet place to work at home ...

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How much do remote call recording jobs pay per year?

As of May 31, 2026, the average yearly pay for remote call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Call Recording vs Remote Customer Service Representative?

AspectRemote Call RecordingRemote Customer Service Representative
Primary RoleRecording and managing phone calls for quality and complianceAssisting customers, answering inquiries, resolving issues
Required SkillsTechnical knowledge of call systems, attention to detailCommunication skills, problem-solving, empathy
Work EnvironmentCall recording platforms, remote setupCustomer interaction via phone or chat
CertificationsNone typically required, technical familiarity helpfulCustomer service certifications beneficial

Remote Call Recording focuses on capturing and managing calls for quality assurance, while Remote Customer Service Representatives handle direct customer interactions. Both roles often work remotely and require strong communication skills, but their core responsibilities differ significantly.

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Remote Call Recording jobs near you
Remote Call Center Agent

Remote Call Center Agent

MDS Communications

Detroit, MI • Remote

$15 - $16/hr

Full-time

Medical, PTO

Posted 21 days ago

Job description

Job DetailsLevel: EntryJob Location: Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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