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Remote Call On Doc Jobs in Minnesota (NOW HIRING)

Talkiatry

Remote Therapist - Minnesota

Rochester, MN · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Talkiatry

Remote Therapist - Minnesota

Saint Paul, MN · Remote

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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Remote Call On Doc information

What is the difference between Remote Call On Doc vs Remote Medical Biller?

AspectRemote Call On DocRemote Medical Biller
CredentialsMedical assistant certification or related trainingMedical billing and coding certification (e.g., CPC)
Work EnvironmentHealthcare facilities, clinics, or remoteBilling companies, healthcare providers, or remote
Industry UsageUsed in healthcare for patient communication and documentationUsed for processing insurance claims and billing
Common Search IntentUnderstanding roles related to patient documentationComparing billing roles in healthcare

Remote Call On Doc involves assisting with patient documentation and communication, often requiring medical assistant credentials. Remote Medical Biller focuses on processing insurance claims and billing, requiring billing certifications. Both roles are remote and serve healthcare providers, but they differ in daily tasks and required qualifications.

What is a Remote Call On Doc?

A Remote Call On Doc is a healthcare professional, typically a physician, who provides medical consultations and support to patients or medical staff via telecommunication methods rather than being physically present on-site. These doctors are 'on-call' to address urgent medical needs, give advice, or make clinical decisions remotely. This role is especially common in telemedicine, rural healthcare support, and after-hours medical coverage. Remote Call On Docs help increase access to medical care, reduce response times, and offer expertise in situations where in-person doctors may not be immediately available.

What are the key skills and qualifications needed to thrive as a Remote Call On Doc?

To excel as a Remote Call On Doc (telemedicine physician), you need a valid medical degree, board certification, and strong clinical decision-making skills. Familiarity with telehealth platforms, electronic health records (EHR), and secure communication systems is essential. Excellent communication, empathy, and adaptability are crucial for building trust and effectively assessing patients remotely. These competencies are vital for delivering high-quality care, ensuring patient safety, and maintaining compliance in a virtual healthcare environment.

What are some common challenges remote call-on doctors face, and how can they effectively manage them?

Remote call-on doctors often encounter challenges such as managing a high volume of patient inquiries, maintaining clear communication without face-to-face interaction, and balancing work-life boundaries due to the flexible nature of remote shifts. To manage these, it's important to establish a dedicated workspace, use secure and efficient telehealth platforms, and set clear expectations with both patients and care teams. Regular check-ins with colleagues and leveraging digital documentation tools can also help streamline workflows and ensure high-quality patient care.
What are popular job titles related to Remote Call On Doc jobs in Minnesota? For Remote Call On Doc jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Call On Doc jobs in Minnesota look for? The top searched job categories for Remote Call On Doc jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Call On Doc jobs? Cities in Minnesota with the most Remote Call On Doc job openings:
Remote Call On Doc jobs near you
Infographic showing various Remote Call On Doc job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Member Experience Advocate

Blue Cross and Blue Shield of Minnesota

Eagan, MN • Remote

$25.25 - $28.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Blue Cross Blue Shield Of Minnesota rating

6.0

Company rating: 6.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

281st of 303 rated insurance

Job description

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.


The Impact You'll Have As Member Experience Advocate, you will be responsible for delivering a compassionate and seamless experience by assisting members with detailed inquiries related to benefits, eligibility, and claims. This role focuses on clear communication, active listening, and problem-solving to make processes easy for members while ensuring accuracy and confidentiality. Advocates serve as trusted resources, helping members navigate their health options and supporting positive outcomes through proactive engagement. What You'll Do
  • Handle incoming calls in a fast-paced call center environment, with occasional outbound calls and offline follow-up tasks such as provider outreach and research
  • Maintain composure and positivity while de-escalating challenging situations and managing relationships with both satisfied and dissatisfied members.

Now Hiring - September 8, 2026 Start Date

Must reside in Minnesota to be eligible for this position.

Hiring approximately 44 Member Experience Advocates:

  • 22 supporting the Medicare line of business

  • 22 supporting the Commercial line of business

Paid training provided to prepare you for success in the role.

  • Training start date: September 8, 2026

  • Training schedule: Monday-Friday, 8:30 a.m.-5:00 p.m. CST

  • Training duration: Approximately 9-12 weeks

Schedule after training:

  • Rotating 8.5-hour shifts

  • Monday-Friday between 7:00 a.m.-8:00 p.m. CST

100% remote, work-from-home position

  • High-speed, land-based internet service is required

  • Internet connection must be hard-wired from your router to company-provided equipment

Pay range: $23.00-$24.00 per hour, based on experience.

How You'll Do It
  • Apply standard operating procedures (SOP) while identifying and recommending process improvements for a better member experience.
  • Demonstrate commitment to organizational values, practices, policies, and procedures in all interactions.
  • Develop proficiency across multiple lines of business to provide flexible support and ensure continuity of service.
  • Adapt to evolving business needs by acquiring cross-functional knowledge and assisting inotheroperational areas.
  • Performs additional responsibilities consistent with the scope and level of the role, as assigned.
Required Skills & Experience
  • 1+ years of related work experience
  • High school diploma (or equivalent)
  • Ability to work a weekly schedule that is shifted to enable the organization to meet member and business needs.

Preferred Skills & Experience
  • Ability to communicate clearly with varied internal contacts, actively listen to clarify needs, and ensure accurate and timely information exchange.
  • Ability to recognize patterns in recurring issues, gather relevant information, and collaborate with others to implement practical solutions.
  • Ability to organize and prioritize tasks across assignments, manage time effectively, and adjust to shifting workloads while maintaining accuracy.
  • Healthcare or related industry experience.
  • Customer service and call center experience.
  • Ability to work in a cross functional environment with both internal and external stakeholders.
  • Demonstrated resiliency, empathy, and ability to encourage and empower members to take actions to improve their health outcomes.
  • Demonstrated ability in making timely service oriented decisions that align with corporate procedures and protocol.
  • Ability to interpret and communicate analytical information to both individuals and clients in a clear and concise manner within and outside the organization.
  • Demonstrated skills in conflict resolution.
Role Designation Teleworker

Role designation definition:

  • Teleworking is working full time remote.
  • Hybrid is a minimum of 2 days onsite.
  • Onsite is full-time onsite.
Compensation and Benefits $21.96 - $25.25 - $28.54 Hourly

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

  • Medical, dental, and vision insurance

  • Life insurance

  • 401k

  • Paid Time Off (PTO)

  • Volunteer Paid Time Off (VPTO)

  • And more

To discover more about what we have to offer, please review our benefits page.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.


Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.


Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.


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