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Remote Call Monitoring Jobs in Wisconsin (NOW HIRING)

TIDI PRODUCTS LLC

ERP Systems Engineer

Neenah, WI · On-site +1

$100K - $150K/yr

This position can be fully remote within the US. Must be willing to travel to any of our current or ... Monitor system performance, reliability, and uptime MES Integration & Manufacturing Systems • ...

TIDI Products

ERP Systems Engineer

Neenah, WI · On-site +1

This position can be fully remote within the US. Must be willing to travel to any of our current or ... vendors, GL mapping) Monitor system performance, reliability, and uptime MES Integration ...

Cvent

Account Manager, Event Solutions

Oregon, WI · Remote

$60K - $75K/yr

... Call on existing clients in an effort to meet and exceed individual and department revenue ... Due to the remote nature of this position, if we learn during the course of our recruitment process ...

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$10

$17

$25

How much do remote call monitoring jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote call monitoring in Wisconsin is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What is a Remote Call Monitoring job?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

What are the typical daily responsibilities of someone in a Remote Call Monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.
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Remote Call Monitoring jobs near you
Infographic showing various Remote Call Monitoring job openings in Wisconsin as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 75% Full Time, 15% Part Time, and 6% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,145 per year, or $17.4 per hour.
Senior Tax Manager, Private Client Services

Senior Tax Manager, Private Client Services

Aprio

Appleton, WI • On-site, Remote

$125K - $220K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Work with a Top 20 CPA and advisory firm that Accounts for Anything.  Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe.  By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio's Tax team and you will help clients maximize their opportunities.  Aprio is a progressive, fast-growing firm looking for a Senior Tax Manager to join their dynamic team.
Position Responsibilities:
  • Client Relationship & Planning Leadership
  • Serve as the primary relationship lead for Atlas clients
  • Lead planning-focused conversations, including structured touchpoints throughout the year.
  • Build trusting, long-term relationships using open-ended questions, curiosity, and empathy.
  • Identify planning cues from questionnaires, tax returns, system prompts, and client interactions.
  • Translate cues into actionable next steps using standardized playbooks and frameworks.
  • Simplify financial concepts and guide clients through important decisions with clarity.
  • Tax & Technical Responsibilities
  •  Possess significant hands-on individual tax experience, including the ability to sign simple 1040 returns immediately.
  • Serve as the Tax Job Lead on designated clients when appropriate.
  • Provide light technical explanation during planning discussions without performing full prep or review unless assigned.
  • Identify complexity, planning triggers, and out-of-scope work; escalate items to the CSA and Tax Lead for proper billing and workflow support.
  • Cross-Functional Coordination
  • Collaborate closely with CSAs, Wealth Advisors, Tax Leads, and specialist teams.
  • Serve as the central coordinator for client-related tasks, ensuring handoffs are clear and timely.
  • Activate overlays and planning workflows based on client attributes and cues.
  • Maintain and update client notes, planning actions, and engagement details in HubSpot.
  • Process & Systems Responsibility
  • Apply Aprio's Tier + Overlay model consistently across all assigned clients.
  • Use HubSpot, Practice Engine, HubSync, planning dashboards, and standardized workflows to manage client engagements.
  • Monitor cue dashboards and ensure timely completion of planning tasks.
  • Support margin protection by upholding minimum fees, proper scoping, and structured delivery expectations.
Qualifications:
  • Required
  • Active CPA or EA license
  • Ability to sign simple individual tax returns
  • Significant experience preparing or reviewing 1040s
  • Strong communication and relationship skills
  • Ability to translate tax, financial, and personal context into planning actions
  • High digital and systems fluency
  • Demonstrated curiosity, empathy, and commitment to proactive client service
  • Required Within 18 Months
  • CFP certification (or completion of all requirements to obtain the certification within 18 months)
$125,000 - $220,000 a year
The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. 
The application window is anticipated to close on May 30th, 2026 and may be extended as needed.

Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
 
 
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave - coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
 
 
What's in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
 
 
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
 
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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