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Remote Call Monitoring Jobs in Wisconsin (NOW HIRING)

This position is remote/virtual and can work from home but must be located within Wisconsin. Job ... Utilizes pre-call planning tools and approach * Relies on agronomy or services experts for ...

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Remote Call Monitoring information

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$10

$17

$25

How much do remote call monitoring jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote call monitoring in Wisconsin is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone in a Remote Call Monitoring role?

Daily tasks for Remote Call Monitoring professionals usually involve listening to recorded or live customer calls, evaluating agent performance against company standards, and documenting observations. You will use specialized software to review calls, compile feedback, and sometimes provide actionable recommendations to supervisors or training teams. The role often involves working both independently and collaboratively to spot trends, identify coaching opportunities, and maintain high-quality service levels. This structured yet dynamic environment allows you to directly contribute to a company’s customer experience and overall performance.

What is a Remote Call Monitoring job?

A Remote Call Monitoring job involves listening to and evaluating customer service calls to ensure quality, compliance, and performance standards are met. Professionals in this role analyze interactions, provide feedback to agents, and generate reports to improve service efficiency. They may work for call centers, customer support teams, or third-party quality assurance firms. This job often requires strong attention to detail, communication skills, and familiarity with call evaluation software.

What are the key skills and qualifications needed to thrive in the Remote Call Monitoring position, and why are they important?

To excel in Remote Call Monitoring, you need a keen ear for detail, strong analytical abilities, and experience in quality assurance or customer service, often supported by a high school diploma or relevant certifications. Familiarity with call monitoring software, CRM systems, and telecommunication tools is commonly required. Outstanding soft skills include integrity, objectivity, and effective written communication for providing feedback and reporting findings. These qualities are critical to ensure call quality, regulatory compliance, and continuous improvement in customer interactions.

Sales Development Manager

Land O'Lakes

Manitowoc, WI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Sales Development Manager

The WinField UnitedSales Development Managerserves as a direct partner and coach to our customer-owner's top 1000 retail sellers to expand the retail seller's competencies and selling skills. Responsibilities include daily direct farm-gate calls in partnership with the retail seller. This position is remote/virtual and can work from home but must be located within Wisconsin.

Job Responsibilities:

60% Sales Generation

  • Manages and grows business through a defined plan and consistent communication with assigned owners and internal teams with strong focus on STAMPS, seed, and services
  • Coaches and trains top retail sellers at the farm-gate on products, programs, services, and technologies with the goal of influencing grower decisions
  • Utilizes pre-call planning tools and approach
  • Relies on agronomy or services experts for technical knowledge as needed
  • Records all relevant account details in the CRM software (Salesforce)

40% Strategy Execution

  • In partnership with top retailer sellers, executes by using tools such as the Account Plan, Farmer by Farmer (FxF) Plan, and ACRE sprints. Measures and monitors progress against plans.
  • Owns and is accountable for the FxF Plan and for digital and services adoption by retailer sellers
  • Coaches and communicates at the farm-gate level the total acre value proposition to the top 1,000 retailer sellers including brand ladder, partnered and proprietary brand strategies, programs, pricing, services, and digital technology and platforms
  • Supports the retail seller in Answer Plot and post-harvest meetings
  • Coordinates with local manufacturer representatives
  • Implements Account Plan with retail sellers
  • Manages discretionary and insight trial seed

Required Qualifications:

  • Bachelor's degree in agriculture or business-related field of study from an accredited university plus 3 years of industry or direct sales experience; or an equivalent of 7 years of successful work experience in industry or direct sales
  • Ability to see the "big picture" of the organization and the farmer's operation
  • Understands how the key drivers of the business relate to each other and work together to produce profitable growth
  • Proactive communicator with exceptional written, verbal, and formal presentation skills
  • Trustworthy with a strong level of personal commitment
  • Ability to coach and mentor others by suggesting improvements and leading change
  • Ability to make sound decisions and complete tasks in a fast-paced work environment
  • Ability to work independently and manage productivity
  • Experience demonstrating agility and leading/adapting quickly to change
  • Technical agriculture product / crop expertise and ability to develop and educate others on products, services, and programs
  • Ability to effectively manage projects.
  • Solid experience using Microsoft products (Outlook, Word, Excel, PowerPoint); virtual collaboration tools (Teams, Zoom); and CRM software (Salesforce)
  • Must have current and valid state driver's license
  • Travel up to 50%, including evenings and some weekends making direct farm-gate calls; may require working long hours during peak seasons

Competencies:

  • Executes as a Valued Business Partner
  • Demonstrate a Coaching Mindset
  • Optimize Selling Effectiveness
  • Drive for Total Acre Solutions
  • Lead and Embrace Change
  • Demonstrate Agility
  • Execute with Focus and Accountability
  • Engage and Include
  • Act Strategically
  • Make Insightful Decisions
  • Business Acumen
  • Exemplify Land O'Lakes wide leadership competencies: Collaboration, Innovation, Courage, Ownership, and Decisiveness

Compensation:

  • This is a sales role that is compensated with a target mix of base salary plus commission.
  • Base salary is dependent upon experience/tenure and generally ranges between: $81,200 - $121,800
  • Target bonus is: Thirty Thousand
  • In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.


Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.

Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.

Land O'Lakes does not use Automated Decision-Making Technology, as defined by California law, to substantially replace human decision-making or make significant decisions about applications for employment or contracting opportunities.