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Remote Call Evaluator Jobs (NOW HIRING)

E-talentnetwork

Call Center Representative (Tier 1)

$16.50 - $20.50/hr

... remote tools and all OPM owned COTS and GOTS products. * Escalate tickets to Tier II/Tier III ... Adhere to all OPM and company policies and procedures. * Assist with evaluating/testing new ...

MCI Careers

Call Center Collections Supervisor

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Conduct regular team meetings, one-on-one coaching sessions, and performance evaluations to monitor ...

MCI Careers

Call Center Collections Supervisor

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Conduct regular team meetings, one-on-one coaching sessions, and performance evaluations to monitor ...

CVS Health

Outbound Call Center Rep

$15 - $26.93/hr

... evaluation with a provider * Follow 20+ approved scripts, ensure members understand and are ... or remote environment * Adjust, reschedule, and cancel appointments with both members and ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · On-site +1

Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer ... Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ...

PTP

Customer Experience Analyst - REMOTE

Austin, TX · Remote

Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer ... Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ...

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Remote Call Evaluator information

See salary details

$29.5K

$65.5K

$106.5K

How much do remote call evaluator jobs pay per year?

As of Jun 29, 2026, the average yearly pay for remote call evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What are the main challenges faced by Remote Call Evaluators and how can they be addressed?

Remote Call Evaluators often face challenges such as maintaining objectivity, managing a high volume of calls, and staying up-to-date with evaluation criteria. To address these, evaluators should follow standardized guidelines, take regular breaks to avoid fatigue, and participate in ongoing training sessions. Consistent communication with supervisors and team members also helps ensure alignment and continuous improvement in evaluation accuracy.

How to make 1000 a week remotely?

A Remote Call Evaluator can potentially earn $1,000 or more weekly by working full-time hours, often requiring strong communication skills and attention to detail. Increasing earnings may involve taking on multiple clients, improving efficiency, or gaining specialized certifications to access higher-paying opportunities.

Is a remote online evaluator a legit job?

A remote call evaluator is a legitimate job that involves assessing customer service calls or online interactions for quality and compliance. It typically requires good communication skills, attention to detail, and sometimes specific training or certifications. However, job seekers should verify the employer's credibility before applying to avoid scams.

How much do remote online evaluators make?

Remote call evaluators typically earn between $10 and $20 per hour, depending on the company, experience, and the complexity of the evaluations. Some positions may offer performance-based bonuses or flexible schedules, but pay rates generally align with entry-level customer service or quality assurance roles.

What are the key skills and qualifications needed to thrive as a Remote Call Evaluator, and why are they important?

To thrive as a Remote Call Evaluator, you need strong analytical skills, attention to detail, and familiarity with customer service principles, often supported by experience in call centers or quality assurance. Proficiency with call recording and evaluation software, CRM systems, and sometimes certifications in quality assurance processes is typically required. Excellent listening skills, objectivity, and effective written communication help evaluators provide constructive and unbiased feedback. These skills are essential to ensure consistent customer service quality and to drive performance improvements across remote teams.

What is a Remote Call Evaluator?

A Remote Call Evaluator is a professional who listens to and assesses recorded customer service or sales calls to ensure quality standards are met. They typically work from home and use evaluation criteria provided by their employer to score calls on factors such as professionalism, adherence to scripts, problem-solving, and customer satisfaction. Their feedback helps companies improve their customer service, train agents, and maintain compliance with company policies. This role requires good listening skills, attention to detail, and the ability to provide constructive feedback.

What is the difference between Remote Call Evaluator vs Remote Customer Service Representative?

AspectRemote Call EvaluatorRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in quality assuranceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHome-based, focused on evaluating calls for quality and complianceHome-based, handling customer inquiries and providing support
Employer & Industry UsageUsed by market research firms, quality assurance teams, and call centersUsed by retail, telecom, and service industries for customer support

Remote Call Evaluators primarily assess call quality and compliance, focusing on evaluating recorded calls, while Remote Customer Service Representatives interact directly with customers to resolve issues. Both roles are home-based and require good communication skills, but their core responsibilities differ significantly.

How to become a remote online evaluator?

To become a remote online evaluator, typically you need a high school diploma or higher, strong analytical skills, and familiarity with internet browsing and research. Many companies require passing a skills test and completing training before starting, and the role often involves evaluating search engine results or online content on a flexible schedule.
More about Remote Call Evaluator jobs
What cities are hiring for Remote Call Evaluator jobs? Cities with the most Remote Call Evaluator job openings:
What are the most commonly searched types of Call Evaluator jobs? The most popular types of Call Evaluator jobs are:
What states have the most Remote Call Evaluator jobs? States with the most job openings for Remote Call Evaluator jobs include:
What job categories do people searching Remote Call Evaluator jobs look for? The top searched job categories for Remote Call Evaluator jobs are:
Remote Call Evaluator jobs near you
Infographic showing various Remote Call Evaluator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Bilingual Inbound Educational Call Center (Full-Time - Remote)

HUNTINGTON LEARNING CORPORATION

Miami, FL • On-site, Remote

Full-time

Medical, Dental, Retirement

Posted 17 days ago

Huntington Learning Center rating

6.2

Company rating: 6.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

8th of 21 rated private schools and tutoring

Job description

Customer Service Representative - Remote - Miami, FL
Why Join The Huntington Team?
If you're passionate about helping kids while providing superior customer service and would like to grow your career with an industry-leading company, Huntington has the perfect fit for you!
Founded in 1977 and headquartered in Northern NJ, Huntington is the nation's pioneer in the K to 12 Tutoring and Test Prep services industry, servicing over 300+ learning centers throughout the United States.
We are currently seeking enthusiastic and motivated Bilingual Inbound Contact Center Representatives in the Miami, FL area to assist parents at the beginning of the academic process. You'll work in an environment that is rewarding and professional, with coworkers who are truly passionate about making a difference in the lives of the children.
About The Opportunity
Inbound Contact Center Representatives ensure a memorable customer service experience by using active listening and consultative selling skills during an initial inquiry to set up student academic evaluations and educational programs. Specific duties for this role include:
  • Ensuring a positive experience during all initial inquiries by educating clients on our services, responding to questions, overcoming objections, and scheduling student academic evaluations and consultations
  • Following contact center scripts when speaking with clients
  • Building positive rapport with clients of differing personality types
  • Remaining polite and professional during all interactions
  • Keep records of all conversations in our call center system
  • Meet personal and team qualitative and quantitative service targets
  • Participating in initial and ongoing training to maintain up-to-date knowledge of our services

Work Environment
  • Remote position - Work from the comfort of your home
  • Varied shifts including morning, evening, and weekend
  • Full-time schedule required
    • Two-weekday evening shifts per month (2:00 PM-10:30 PM)
    • Two Saturday shifts per month (9:00 AM - 5:30 PM)
    • Sunday shifts as needed (10:00 AM - 3:00 PM)

Benefits
  • Base hourly rate plus performance-based pay incentives - no cap on commissions
  • Bi-weekly pay with direct deposit
  • Set schedule
  • Comprehensive benefits plan for full-time employees
    • Medical
    • Dental
    • 401K
  • Paid on-the-job training
  • Professional and upbeat setting with a supportive and motivating team

We are looking for Inbound Contact Center Representatives with a genuine desire to succeed paired with excellent communication and interpersonal skills. Additional requirements include:
  • Excellent communication and interpersonal skills (conversational, articulate, engaging)
  • Reliable and dependable work habits
  • Goal-oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Self-motivated, positive attitude, and a love for hard work
  • Computer proficiency with the ability to navigate between multiple computer screens while engaging the customer
  • Previous sales or customer service experience, is a plus but not required
  • Bilingual (Spanish/English) a plus
  • High school diploma or GED

Interested in being the first person parents speak to when they call Huntington Learning Center? Apply today!
For more information on how Huntington Learning Center makes a difference in the lives of children, visit huntingtonhelps.com

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