ZipRecruiter

Log In

2

Remote Call Evaluator Jobs in Michigan (NOW HIRING)

Kobie Marketing

AI Engineer

Detroit, MI · On-site +1

As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in ... call, and owning the reliability and evaluation of what goes to production. This is not a research ...

All JobsCall Evaluator JobsRemote Call Evaluator JobsRemote Call Evaluator Jobs in Michigan

Remote Call Evaluator information

What is a remote call evaluator?

A Remote Call Evaluator is a professional who listens to and assesses recorded customer service or sales calls to ensure quality standards are met. They typically work from home and use evaluation criteria provided by their employer to score calls on factors such as professionalism, adherence to scripts, problem-solving, and customer satisfaction. Their feedback helps companies improve their customer service, train agents, and maintain compliance with company policies. This role requires good listening skills, attention to detail, and the ability to provide constructive feedback.

What are the key skills and qualifications needed to thrive as a remote call evaluator, and why are they important?

To thrive as a Remote Call Evaluator, you need strong analytical skills, attention to detail, and familiarity with customer service principles, often supported by experience in call centers or quality assurance. Proficiency with call recording and evaluation software, CRM systems, and sometimes certifications in quality assurance processes is typically required. Excellent listening skills, objectivity, and effective written communication help evaluators provide constructive and unbiased feedback. These skills are essential to ensure consistent customer service quality and to drive performance improvements across remote teams.

What are the main challenges faced by remote call evaluators and how can they be addressed?

Remote Call Evaluators often face challenges such as maintaining objectivity, managing a high volume of calls, and staying up-to-date with evaluation criteria. To address these, evaluators should follow standardized guidelines, take regular breaks to avoid fatigue, and participate in ongoing training sessions. Consistent communication with supervisors and team members also helps ensure alignment and continuous improvement in evaluation accuracy.

What is the difference between Remote Call Evaluator vs Remote Customer Service Representative?

AspectRemote Call EvaluatorRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in quality assuranceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHome-based, focused on evaluating calls for quality and complianceHome-based, handling customer inquiries and providing support
Employer & Industry UsageUsed by market research firms, quality assurance teams, and call centersUsed by retail, telecom, and service industries for customer support

Remote Call Evaluators primarily assess call quality and compliance, focusing on evaluating recorded calls, while Remote Customer Service Representatives interact directly with customers to resolve issues. Both roles are home-based and require good communication skills, but their core responsibilities differ significantly.

How to become a remote call evaluator?

To become a remote call evaluator, candidates typically need strong communication skills, attention to detail, and the ability to assess call quality accurately. Relevant experience in customer service or quality assurance, along with familiarity with evaluation tools and sometimes completing training or certification programs, can improve chances of hiring. Most roles are part-time or flexible and require a reliable internet connection and a quiet workspace.

What are the most commonly searched types of Call Evaluator jobs in Michigan?

The most popular types of Call Evaluator jobs in Michigan are:

What are popular job titles related to Remote Call Evaluator jobs in Michigan?

For Remote Call Evaluator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Call Evaluator jobs in Michigan look for?

The top searched job categories for Remote Call Evaluator jobs in Michigan are:

What cities in Michigan are hiring for Remote Call Evaluator jobs?

Cities in Michigan with the most Remote Call Evaluator job openings:

Remote Call Evaluator jobs near you
Infographic showing various Remote Call Evaluator job openings in Michigan as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 15% Part Time, 6% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote- Real Estate Investment Representative/Disposition Agent

Rebuilt

Detroit, MI • Remote

$14.75 - $19.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Job description

About Your Role:

Simply put, our Remote-Real Estate Investment Representative/ Disposition Agents are the matchmakers of Rebuilt. You own the disposition role by managing deals between sellers and investors in our network/ any new potential buyers. Through our Emerging Leaders training and development program, you will grow into a real estate investment expert in your local market.  Specific responsibilities include:

  • Developing a plan on how to sell acquired real estate property to investors in the network/ potential buyers
  • Negotiating with investors/potential buyers and evaluating offers/count offers
  • Marketing properties to potential investors/ conducting property showings
  • Managing the disposition process from beginning to end or until the deal closes
  • Developing and maintaining relationships with investors in the network/ new prospects
  • Researching current market conditions

How Rebuilt Invests in Your Success: 

  • Base salary draw with uncapped commissions
  • Mileage reimbursement, paid time off, health care and 401k match
  • Access to our network of over 100,000 investors across the country
  • Industry-leading acquisitions platform and best in class real estate technology
  • A full-time call center in Nashville that prequalifies leads.
  • A robust business development center devoted to your outbound lead generation
  • Vigorous onboarding through our Rebuilt University curriculum
  • Personalized one-on-one training and mentorship offered continuously.
  • Opportunities for advancement and company stock
  • Continual education, learning and development on the art of being a real estate sales agent and investor.
  • An intuitive CRM platform
  • A support team that assists with marketing and contract to close process
  • In-house resources, both lending and Title Services, giving our clients the support, they need all under one roof, offering a smooth and seamless experience.

What it Takes to Be Successful: 

  • A "people person" with ability to build rapport with customers.
  • A resilient, gritty, and competitive spirit
  • A coachable mindset
  • Personal drive to succeed along with a dislike for failure.
  • A love of negotiating, making deals and selling
  • Competitive mindset with drive to win.
  • Preferred previous sales experience in B2B, Real Estate, Auto or Door to Door sales

Apply