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Remote Call Center Jobs in Decatur, GA (NOW HIRING)

Pitch Health Solutions

Transfer Agent

Atlanta, GA · Remote

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

WPS Health Solutions

Customer Care Center Rep

Atlanta, GA · On-site +1

$20.50/hr

Monday-Friday, from 8:30am-5:00pm CT. (once fully trained) Work Location We are open to remote work ... call center environment. * Strong verbal and written communication skills with the ability to ...

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See Decatur, GA salary details

$10

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How much do remote call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a Remote Call Center job?

A Remote Call Center job involves handling customer inquiries, support, or sales over the phone or online from a home or remote location. Agents use specialized software and communication tools to assist customers efficiently. This role requires strong communication skills, problem-solving abilities, and a quiet workspace. Many companies provide training and equipment, but requirements vary.

What are the key skills and qualifications needed to thrive in the Remote Call Center position, and why are they important?

To thrive as a Remote Call Center representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is commonly required. Exceptional problem-solving, patience, and time management skills help individuals excel in this role. These capabilities are essential for delivering excellent customer service, efficiently resolving issues, and maintaining productivity in a remote setting.

What are some common challenges faced by remote call center representatives, and how can they be addressed?

Remote call center representatives often face challenges such as managing distractions at home, maintaining consistent productivity, and feeling isolated from the rest of the team. To overcome these obstacles, it's helpful to set up a dedicated, quiet workspace and establish a daily routine to stay organized and focused. Employers frequently provide virtual training, regular team meetings, and support tools to keep remote staff engaged and informed. Staying proactive in communication and participating in virtual team-building activities can also boost collaboration and morale.
More about Remote Call Center jobs
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What are popular job titles related to Remote Call Center jobs in Decatur, GA? For Remote Call Center jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center jobs in Decatur, GA look for? The top searched job categories for Remote Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Call Center jobs? Cities near Decatur, GA with the most Remote Call Center job openings:
Remote Call Center jobs near you
Infographic showing various Remote Call Center job openings in Decatur, GA as of May 2026, with employment types broken down into 3% As Needed, 83% Full Time, 9% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Remote-Home Warranty Sales Agents

Ecco Group

Atlanta, GA • Remote

Full-time

Posted 10 days ago

Job description

Salary: 12

Now hiring: Call Center Sales Agent Home Warranty Program (Remote)


Location: Remote
Company: ECCO Group USA LLC
Start Date: June 15, 2026
Pay: $12/hour plus commission
Weekly Pay


Join Our Team!

ECCO USA LLC is excited to hire Call Center Sales Agents for our Home Warranty Sales Program supporting HomeServe! If you enjoy talking to people, making sales, and working in a fast-paced call center environment, this could be a great fit for you.




What Youll Be Doing

  • Making outbound calls to existing HomeServe customers
  • Cross-selling and upselling HomeServe home protection products
  • Educating customers on benefits, coverage, and savings
  • Accurately documenting calls and sales
  • Meeting quality and performance expectations


Schedule

  • Paid Training: 10a-630p
  • After Training: 10a-630p


What Were Looking For

  • Call center and/or sales experience preferred
  • Strong communication and customer engagement skills
  • Comfortable with outbound sales calls
  • Reliable attendance and punctuality
  • Laptop or Computer must have 16 Gigs of Ram. IT will install Citrix on your PC.
  • Ability to work from home without distraction
  • MUST RESIDE IN THE USA IN AN APPROVED STATE
  • Background check required


Technical Requirements

  • Windows 11 or later
  • No MacBook, Win Book, or Chromebook
  • High-speed internet
  • 2 monitors preferred but not required
  • Ethernet cord hardwired into router
  • USB headset with volume control, mute button, and microphone
  • Webcam
  • Minimum 8GB RAM
  • Required internet speed: 50 Mbps download, 10 Mbps upload
  • Must attend System Setup with our IT department



What We Offer

  • $12/hour with weekly pay
  • Commission pay for sales
  • Paid training
  • Hands-on sales experience with a nationally recognized brand
  • Supportive and energetic call center environment