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Remote Call Center Team Leader Jobs (NOW HIRING)

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

... leadership. This is a Remote role supporting a distributed, multi-time-zone workforce. Here's How You'll Make an Impact on the Team * Lead day-to-day operations of a fully remote call center (inbound ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Pridestaff

Remote Call Center Supervisor

Atlanta, GA · Remote

$28/hr

... and team metrics tracking. Remote Call Center Supervisor Skills: * Excellent communication skills. * Must be computer savvy. * Possess strong leadership and coaching skills. * Proven ability to ...

New

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

Remote Call Center Jacksonville, Florida, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1+ years experience Call center requires: Call center Remote in Jacksonville, FL Availability to ...

RemX

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Remote Call Center Supervisor (Experience Required)

Memphis, TN · Remote

$25/hr

  • Medical

  • Dental

  • Vision

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee ... Act as the liaison between clients, leadership teams, and call center staff. * Monitor daily call ...

RemX

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Remote Call Center Supervisor

Lafayette, LA · Remote

$23/hr

  • Medical

  • Dental

  • Vision

Are you a leader who can motivate, mentor, and deliver results? Join our team as a Seasonal Call ... Lead, coach, and support remote call center agents to ensure high‐quality service delivery. * Act ...

New

ACD Connect

Remote Call Center Agent

$10/hr

  • Retirement

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent ... Recognize, document, and alert the management team of trends in customer calls * Follow up customer ...

RemX

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Remote Call Center Liaison (2+ Years of Recent Experience Required)

Phoenix, AZ · Remote

$30 - $31/hr

  • Medical

  • Dental

  • Vision

Join our team as a Remote Call Center Liaison (US-Based Only)! In this role, you'll oversee daily ... Collaborate with operations team Requirements: MUST HAVE 2+ years of RECENT call center leadership ...

RemX

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Remote Call Center Liaison (2+ Years of Recent Experience Required)

Savannah, GA · Remote

$30 - $31/hr

  • Medical

  • Dental

  • Vision

Join our team as a Remote Call Center Liaison (US-Based Only)! In this role, you'll oversee daily ... operations team Requirements: MUST HAVE 2+ years of RECENT call center leadership or manager ...

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Remote Call Center Team Leader information

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How much do remote call center team leader jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote call center team leader in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Team Leader vs Remote Customer Service Supervisor?

AspectRemote Call Center Team LeaderRemote Customer Service Supervisor
CredentialsExperience in call center operations, leadership skillsCustomer service experience, leadership skills
Work EnvironmentCall center or customer support teams, remote settingCustomer service teams, remote or on-site
Industry UsageCommon in call centers, telecommunication, tech supportUsed across various customer service industries
Search IntentCompare leadership roles in call centersCompare supervisory roles in customer service

The Remote Call Center Team Leader and Remote Customer Service Supervisor roles both involve overseeing customer support teams remotely. The Team Leader typically focuses on call center operations, team performance, and meeting call metrics, while the Supervisor may have broader responsibilities in customer service quality and client satisfaction. Both roles require leadership skills and experience in customer support, but the Team Leader is more specialized in call center metrics and operations.

What cities are hiring for Remote Call Center Team Leader jobs?

Cities with the most Remote Call Center Team Leader job openings:

What are the most commonly searched types of Call Center Team Leader jobs?

The most popular types of Call Center Team Leader jobs are:

What states have the most Remote Call Center Team Leader jobs?

States with the most job openings for Remote Call Center Team Leader jobs include:

Remote Call Center Team Leader jobs near you

Call Center Manager

NextDeavor Inc.

Omaha, NE • Remote

$100K - $130K/yr

Contractor

Re-posted 9 days ago

Job description

Call Center Manager
Full-time
Omaha, NE, US
Exclusive confidential search — details shared with qualified applicants.
 
Become a Key Player as a Call Center Manager

You will lead and scale a fully remote call center operation, driving operational performance and exceptional customer experience. You will manage supervisors and agents, collaborate with HR, IT, QA, and Training, and report insights to senior leadership. This is a Remote role supporting a distributed, multi–time-zone workforce.

Here’s How You’ll Make an Impact on the Team
  • Lead day-to-day operations of a fully remote call center (inbound, outbound, or blended)
  • Manage, coach, and develop remote supervisors and agents through virtual leadership and performance reviews
  • Monitor and drive key KPIs including service levels, call volume, AHT, QA scores, and customer satisfaction
  • Oversee scheduling, staffing, and productivity using workforce management tools
  • Implement virtual training, onboarding, and ongoing coaching programs
  • Analyze performance data to identify trends and drive continuous improvement
  • Ensure compliance with company policies and quality standards across all operations
  • Present performance insights and reports to senior leadership and collaborate cross-functionally to support scalable operations
Here’s What You’ll Need to Be Successful in This Role
  • Bachelor’s degree in Business, Management, or related field (or equivalent experience)
  • Proven experience managing a remote or distributed call center team
  • Strong understanding of call center KPIs, QA processes, and workforce management
  • Experience using CRM systems and cloud-based call center platforms (VoIP, WFM, collaboration tools)
  • Excellent communication and leadership skills with the ability to manage across time zones
Here’s What Else Might Help You Out
  • Experience managing global or multi-time-zone teams
  • Background in scaling or improving remote call center operations
  • Strong analytical mindset with experience driving performance improvement initiatives
Pay Range

$100,000 - $130,000

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

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