Job Purpose The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact ...
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact ...
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact ...
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact ...
Call Center Team Leader
Richmond, VA · On-site
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact ...
Call Center Team Leader
Richmond, VA · On-site
Job Purpose The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact ...
Call Center Team Leader
New Castle, DE · On-site
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Call Center Team Leader
New Castle, DE · On-site
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Call Center Team Leader
New Castle, DE · On-site
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Call Center Team Leader
New Castle, DE · On-site
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Entry Level Call Center Specialist
$28K - $70K/yr
Reaching out to warm leads provided to you via phone and email * Setting up appointments through ... Can work well independently and as part of a cohesive team * Have strong time management, planning ...
Entry Level Call Center Specialist
$28K - $70K/yr
Reaching out to warm leads provided to you via phone and email * Setting up appointments through ... Can work well independently and as part of a cohesive team * Have strong time management, planning ...
Call Center Team Lead
Salt Lake City, UT · On-site
$20 - $22/hr
As an organization, we take pride in our outstanding leadership, innovation, expertise, customer ... Our Call Center team is often the first point of contact that our homeowners have with our company ...
Call Center Team Lead
Salt Lake City, UT · On-site
$20 - $22/hr
As an organization, we take pride in our outstanding leadership, innovation, expertise, customer ... Our Call Center team is often the first point of contact that our homeowners have with our company ...
Call Center Team Lead
$18 - $18.50/hr
Make outbound calls for prospects, leads, etc and generate sales Qualifications * High school diploma/GED is required, college experience is preferred * Call Center Team Lead experience is preferred
Quick apply
Call Center Team Lead
$18 - $18.50/hr
Make outbound calls for prospects, leads, etc and generate sales Qualifications * High school diploma/GED is required, college experience is preferred * Call Center Team Lead experience is preferred
Entry-Level Call Center Agent
Dallas, TX · On-site
$13.10 - $17.25/hr
... growing team, and with our industry-leading training, you are sure to grow. We offer many ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support ...
Entry-Level Call Center Agent
Dallas, TX · On-site
$13.10 - $17.25/hr
... growing team, and with our industry-leading training, you are sure to grow. We offer many ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support ...
Call Center Team Lead
$20 - $25/hr
This is a hands-on leadership role responsible for coaching, training, and motivating our call center team while ensuring customers receive exceptional service throughout their buying journey. We ...
Call Center Team Lead
$20 - $25/hr
This is a hands-on leadership role responsible for coaching, training, and motivating our call center team while ensuring customers receive exceptional service throughout their buying journey. We ...
Entry-Level Call Center Agent
Farmers Branch, TX · On-site
$14.50 - $19/hr
... growing team, and with our industry-leading training, you are sure to grow. We offer many ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support ...
Entry-Level Call Center Agent
Farmers Branch, TX · On-site
$14.50 - $19/hr
... growing team, and with our industry-leading training, you are sure to grow. We offer many ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support ...
Entry-Level Call Center Agent
$15 - $19.50/hr
Entry-Level Call Center Agent We are looking for call center agents to support inbound and outbound ... growing team, and with our industry-leading training, you are sure to grow. We offer many ...
Entry-Level Call Center Agent
$15 - $19.50/hr
Entry-Level Call Center Agent We are looking for call center agents to support inbound and outbound ... growing team, and with our industry-leading training, you are sure to grow. We offer many ...
Applicants must be able to exhibit strong leadership, organizational, and problem-solving skills. This role will need to be able to collaborate well with other Call Center Team Leads and Outbound ...
Applicants must be able to exhibit strong leadership, organizational, and problem-solving skills. This role will need to be able to collaborate well with other Call Center Team Leads and Outbound ...
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Call Center Team Leader - Supporting Volvo Cars Apply now At Percepta, we bring first-class service across each market we support. As a Team Leader in Mahwah, NJ , youll be a part of creating and ...
Call Center Team Leader - Supporting Volvo Cars Apply now At Percepta, we bring first-class service across each market we support. As a Team Leader in Mahwah, NJ , youll be a part of creating and ...
Key Responsibilities: • Leadership & Team Management. • Lead, mentor, and coach Insurance ... and call center tools. • Utilize Microsoft Office Suite, including Excel, Word, Outlook, and ...
Key Responsibilities: • Leadership & Team Management. • Lead, mentor, and coach Insurance ... and call center tools. • Utilize Microsoft Office Suite, including Excel, Word, Outlook, and ...
Preferred previous experience leading, coaching or training a SALES ORIENTED customer representative team (preferably within a Call Center environment). * Previous experience coaching to develop and ...
Preferred previous experience leading, coaching or training a SALES ORIENTED customer representative team (preferably within a Call Center environment). * Previous experience coaching to develop and ...
Applicants must be able to exhibit strong leadership, organizational, and problem-solving skills. This role will need to be able to collaborate well with other Call Center Team Leads and Outbound ...
Applicants must be able to exhibit strong leadership, organizational, and problem-solving skills. This role will need to be able to collaborate well with other Call Center Team Leads and Outbound ...
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Ad hoc reporting and remediation * Assist the senior leadership team with interviewing and hiring ... To request an accommodation please call (855) 756-2007 and choose option 9. All information you ...
Entry-Level Call Center Agent (Full-Time)
Killeen, TX · On-site
$13.50 - $17.75/hr
... growing team, and with our industry-leading training, you are sure to grow. We offer many ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents ...
Entry-Level Call Center Agent (Full-Time)
Killeen, TX · On-site
$13.50 - $17.75/hr
... growing team, and with our industry-leading training, you are sure to grow. We offer many ... POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents ...
Entry Level Call Center Team Leader information
See salary details
$13.22 - $16.13
13% of jobs
$17.46 is the 25th percentile. Wages below this are outliers.
$16.13 - $19.03
27% of jobs
The median wage is $20.36 / hr.
$19.03 - $21.94
23% of jobs
$24.03 is the 75th percentile. Wages above this are outliers.
$21.94 - $24.85
17% of jobs
$24.85 - $27.75
9% of jobs
$27.75 - $30.66
4% of jobs
$30.66 - $33.57
6% of jobs
$33.57 - $36.47
1% of jobs
$36.47 - $39.38
0% of jobs
$39.38 - $42.29
0% of jobs
$42.29 - $45.19
0% of jobs
$13
$22
$45
How much do entry level call center team leader jobs pay per hour?
Job description
The Virginia Eye Institute (VEI) is hiring! VEI is a large and dynamic practice of ophthalmologists and optometrists in the Richmond, VA area.
We are searching for a full-time Call Center Team Lead to join our busy practice.
Job Purpose
The Call Center Team Lead is a motivated and team-oriented leader. The Team Leader will provide support to our agents, who will in turn assist VEI patient in inbound/outbound contact regarding scheduling of ophthalmic appointments.
Duties and Responsibilities
- Contributes to the overall performance in the call center department through specific tasks including but not limited to:
- Assist in hiring, training and coaching employees to deliver efficient, quality responses to patients
- Monitor workflow process against productivity goals
- Assist in maintaining technical competence of staff by helping identify needs and assist with regular training
- Provide patients with excellent customer service
- Run reports as requested by Management
- Maintains confidentiality and adherence to all HIPAA requirements
- Work with Call Center Manager to identify day-to-day call center needs and help establish priorities to meet organizational goals
- Work on special projects as needed
- Primary resource handing call escalations
- Other duties as assigned
- Oversee Customer Service team performance to identify, analyze, and resolve process and service problems
- Troubleshoots issues and alerts
- Contributes to the success and development of individual employees and team
- Assist in the training and on-boarding of new employees
- Ensure call center representatives are fully informed of all new information related to processes, procedures and client needs
- Provide feedback on performance
About Employer Solutions Resources
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Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Deerfield Beach, FL, US