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Remote Call Center Supervisor Jobs in Indiana (NOW HIRING)

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

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Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Showing results 21-40

Remote Call Center Supervisor information

See Indiana salary details

$28.1K

$60.7K

$104.2K

How much do remote call center supervisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote call center supervisor in Indiana is $60,742.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $71,400.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote call center supervisors, and how can they be addressed?

One common challenge for Remote Call Center Supervisors is maintaining team engagement and consistent communication across different locations and time zones. Effective use of collaboration tools, regular virtual team meetings, and clear performance metrics help bridge the distance and keep everyone aligned. Another challenge is monitoring performance and providing timely feedback to remote agents; this can be managed through real-time monitoring software and scheduled one-on-one check-ins. Proactively addressing these challenges ensures a productive team environment and helps maintain high levels of customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote call center supervisor?

To thrive as a Remote Call Center Supervisor, you need experience in call center operations, strong leadership abilities, and a proven track record of managing distributed teams, often supported by a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) platforms, workforce management tools, and telecommunication systems is typically required. Exceptional communication, problem-solving, and motivational skills help supervisors effectively lead remote agents and resolve issues promptly. These skills and qualities are crucial for ensuring operational efficiency, maintaining high customer service standards, and fostering team cohesion in a virtual environment.

What is a remote call center supervisor?

A Remote Call Center Supervisor oversees a team of customer service representatives working from various locations. They monitor performance, provide coaching, handle escalations, and ensure customer satisfaction. Using virtual communication tools, they track key metrics, maintain team morale, and implement process improvements. Their goal is to optimize efficiency while maintaining a high level of service quality.

What are the most commonly searched types of Call Center Supervisor jobs in Indiana?

The most popular types of Call Center Supervisor jobs in Indiana are:

What are popular job titles related to Remote Call Center Supervisor jobs in Indiana?

For Remote Call Center Supervisor jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Call Center Supervisor jobs?

Cities in Indiana with the most Remote Call Center Supervisor job openings:

Infographic showing various Remote Call Center Supervisor job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $60,742 per year, or $29.2 per hour.

Telehealth Call Center Clinician

New Vista Behavioral Health

Indianapolis, IN • Remote

$30 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Telehealth Call Center Clinician
Remote Opportunity (Must be Licensed in Indiana)
Shifts: 3 x 12 hours (2pm - 2 am)


Pay: $30 - $34 per hour


About New Vista:

At NewVista, we are the behavioral health experts. We strive to treat every patient with impeccable precision and care as if they are family. NewVista Behavioral Health is a forward-thinking development and operating company of behavioral health hospitals, substance abuse rehabilitation centers, and behavioral health providers serving the adult and geriatric population

Position Overview

The Telehealth Call Center Clinician provides clinical assessment, care coordination, and referral services via telehealth. This role works collaboratively with interdisciplinary teams and external providers to ensure timely, compliant, and high-quality patient care. This is a remote position for candidates licensed to practice in the state of Indiana.

Key Responsibilities

  • Conducts level-of-care assessments and completes ASAM documentation via telehealth platforms.
  • Coordinates care with interdisciplinary treatment teams and external providers, providing timely clinical updates.
  • Communicates effectively while adhering to HIPAA and 42 CFR Part 2 regulations; documents all interactions accurately.
  • Provides community resource information and facilitates “warm referrals” to support patient engagement.
  • Collaborates with utilization review staff regarding authorizations and ongoing care needs.
  • Completes comprehensive, timely documentation in compliance with organizational, clinical, and regulatory standards.
  • Demonstrates strong crisis intervention skills while maintaining patient confidentiality.
  • Maintains working knowledge of applicable clinical regulations and best practices.
  • Completes the admissions process, including verification of benefits and securing required authorizations.

Education Requirements

  • High school diploma or GED required.
  • Bachelor’s degree preferred (BSW, LSW, or RN), or
  • Master’s degree in Social Work, Counseling, or a related field with appropriate licensure.

Licensure Requirements

  • Active Indiana licensure required.
  • Eligible licenses include:
  • LSW
  • LCSW
    Why You’ll Love It Here (Full‑Time Benefits)
  • Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
  • Generous PTO and paid holidays
    401(k) with company contribution; Life and disability coverage
    Tuition reimbursement up to $15,000 and student loan forgiveness programs