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Remote Call Center Specialist Jobs (NOW HIRING)

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Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

Conduent, Inc.

Remote Call Center Representative

KY · Remote

$16.65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Call Center Representative Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

  • Retirement

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

ACD Connect, LLC

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

  • Retirement

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

MCI Careers

Remote Call Center Representative

Virginia Beach, VA · On-site +1

$12.77 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

FL · Remote

$15.75 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Virginia Beach, VA · Remote

$13.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

BCForward

Remote Call Center Representative

Albuquerque, NM · Remote

$17.90/hr

  • Medical

  • Dental

  • Vision

Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Tentative Start Date: Oct 5th - The client is expecting 100% attendance for the first 90-days. Project ...

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Remote Call Center Specialist information

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$25.5K

$74.6K

$83.5K

How much do remote call center specialist jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote call center specialist in the United States is $74,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a remote call center specialist?

A Remote Call Center Specialist is a customer service professional who works from a location outside of a traditional call center, usually from home. Their primary responsibilities include answering customer inquiries, resolving issues, and providing information about products or services over the phone, email, or chat. They use various communication tools and software to interact with customers and maintain records of interactions. Remote Call Center Specialists must have excellent communication skills, a reliable internet connection, and the ability to work independently. This role is ideal for people who are organized, tech-savvy, and enjoy helping others.

What skills and qualifications are needed to thrive as a remote call center specialist?

To thrive as a Remote Call Center Specialist, you need strong verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is typically required. Excellent problem-solving, patience, and time management skills help you stand out in this position. These skills and qualities are vital for delivering efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

How does a remote call center specialist typically collaborate with team members and supervisors while working from home?

As a Remote Call Center Specialist, regular collaboration with team members and supervisors is facilitated through digital communication tools such as instant messaging platforms, video conferences, and cloud-based CRM systems. You can expect daily check-ins, virtual team meetings, and real-time support from supervisors, ensuring you stay connected and aligned with company goals despite working remotely. Additionally, most organizations provide ongoing training sessions and peer support channels to help specialists share knowledge and resolve challenges together. This collaborative structure helps maintain a sense of teamwork and accountability even in a remote setting.

What is the difference between Remote Call Center Specialist vs Customer Service Representative?

AspectRemote Call Center SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, call-based, often in a call center settingRemote or in-office, handling customer inquiries via phone, email, or chat
Industry UsageCommon in telecommunications, tech support, retailWidespread across retail, banking, healthcare, and more
Search & Comparison IntentOften compared for remote support roles requiring specific skillsMore general customer support roles, but similar in duties

The Remote Call Center Specialist typically requires specific communication skills and may handle more technical or specialized support, often working remotely in call center environments. Customer Service Representatives have broader roles across various industries, focusing on general customer interactions. Both roles share similar credentials and work environments but differ in specialization and scope.

More about Remote Call Center Specialist jobs

What cities are hiring for Remote Call Center Specialist jobs?

Cities with the most Remote Call Center Specialist job openings:

What states have the most Remote Call Center Specialist jobs?

States with the most job openings for Remote Call Center Specialist jobs include:

What job categories do people searching Remote Call Center Specialist jobs look for?

The top searched job categories for Remote Call Center Specialist jobs are:

Remote Call Center Specialist jobs near you
Infographic showing various Remote Call Center Specialist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $74,649 per year, or $35.9 per hour.

Call Center Specialist - Full-Time (Remote) - Bilingual Required (English/Spanish) - $21/hr

Community Health Center (CT)

Remote

$21/hr

Full-time

Posted 16 days ago

Job description

Job Description Summary:

Job Description:

The Call Center Specialist position involves providing consistent, quality customer service to both internal staff members and external patients. The Call Center Specialist will actively manage each call by taking ownership of it to enhance the customer experience and build relationships. The Call Center Specialist will listen to the patient's request and take appropriate action to respond to it, including, but not limited to the scheduling of appointments, the electronic transmission of messages to the clinical team, and the answering of questions regarding medication refills. In managing these requests, the Call Center Specialist will exemplify the highest level of customer service with a focus on efficiency and quality. The Call Center Specialist will consistently demonstrate proficient data entry skills, knowledge of insurance billing, while maintaining confidentiality. It is essential that they demonstrate efforts to maintain and improve job specific competencies, and perform other duties as assigned.

Compensation and hours:

  • Current rate of pay for this position $21.00 an hour.
  • This is full-time position (40 hours), hours may include evenings and weekends
  • Training is a mandatory requirement which is full-time Monday - Friday 8:30am - 5:00pm Eastern Time for your first 3 weeks.
  • Hours to be worked in Eastern Standard Time

QUALIFICATIONS:

Required Skills and Education - please read

Required - Bilingual REQUIRED (English & Spanish)
Required: Associate's Degree

  • Experience in a Call Center or other busy phone system
  • Electronic appointment scheduling experience
  • Strong customer service experience
  • Excellent Verbal communication skills
  • Proven ability to Multi Task
  • Problem Solving and critical thinking skills a plus
  • Remote workers must live and work in the United States* (*Territories Excluded)
  • Remote workers must have access to reliable, high-speed Internet

This Position is available for remote work.

Organization Information:

Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.

Time Type:

Full time

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