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Remote Call Center Specialist Jobs in Reno, NV (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Reno, NV · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Sparks, NV · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Liveops

Remote Customer Service Representative

Reno, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Sparks, NV · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Five Star Solutions

Outbound Enrollment Agent

Reno, NV · Remote

$16/hr

Previous outbound calling, call center, customer service, sales, or enrollment experience preferred ... Ability to work independently in a remote environment. * Reliable attendance and a strong ...

New

Five Star Solutions

Outbound Enrollment Agent

Reno, NV · Remote

$16/hr

Previous outbound calling, call center, customer service, sales, or enrollment experience preferred ... Ability to work independently in a remote environment. * Reliable attendance and a strong ...

New

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All JobsCall Center Specialist JobsRemote Call Center Specialist JobsRemote Call Center Specialist Jobs in Reno, NV

Remote Call Center Specialist information

See Reno, NV salary details

$25.4K

$74.4K

$83.3K

How much do remote call center specialist jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote call center specialist in Reno, NV is $74,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $82,800.00 per year, depending on experience, location, and employer.

What is a remote call center specialist?

A Remote Call Center Specialist is a customer service professional who works from a location outside of a traditional call center, usually from home. Their primary responsibilities include answering customer inquiries, resolving issues, and providing information about products or services over the phone, email, or chat. They use various communication tools and software to interact with customers and maintain records of interactions. Remote Call Center Specialists must have excellent communication skills, a reliable internet connection, and the ability to work independently. This role is ideal for people who are organized, tech-savvy, and enjoy helping others.

What skills and qualifications are needed to thrive as a remote call center specialist?

To thrive as a Remote Call Center Specialist, you need strong verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is typically required. Excellent problem-solving, patience, and time management skills help you stand out in this position. These skills and qualities are vital for delivering efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

How does a remote call center specialist typically collaborate with team members and supervisors while working from home?

As a Remote Call Center Specialist, regular collaboration with team members and supervisors is facilitated through digital communication tools such as instant messaging platforms, video conferences, and cloud-based CRM systems. You can expect daily check-ins, virtual team meetings, and real-time support from supervisors, ensuring you stay connected and aligned with company goals despite working remotely. Additionally, most organizations provide ongoing training sessions and peer support channels to help specialists share knowledge and resolve challenges together. This collaborative structure helps maintain a sense of teamwork and accountability even in a remote setting.

What is the difference between Remote Call Center Specialist vs Customer Service Representative?

AspectRemote Call Center SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, call-based, often in a call center settingRemote or in-office, handling customer inquiries via phone, email, or chat
Industry UsageCommon in telecommunications, tech support, retailWidespread across retail, banking, healthcare, and more
Search & Comparison IntentOften compared for remote support roles requiring specific skillsMore general customer support roles, but similar in duties

The Remote Call Center Specialist typically requires specific communication skills and may handle more technical or specialized support, often working remotely in call center environments. Customer Service Representatives have broader roles across various industries, focusing on general customer interactions. Both roles share similar credentials and work environments but differ in specialization and scope.

What are popular job titles related to Remote Call Center Specialist jobs in Reno, NV?

For Remote Call Center Specialist jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Specialist jobs in Reno, NV look for?

The top searched job categories for Remote Call Center Specialist jobs in Reno, NV are:

What cities near Reno, NV are hiring for Remote Call Center Specialist jobs?

Cities near Reno, NV with the most Remote Call Center Specialist job openings:

Remote Call Center Specialist jobs near you
Infographic showing various Remote Call Center Specialist job openings in Reno, NV as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution, with an average salary of $74,430 per year, or $35.8 per hour.

Inside Sales Insurance Specialist

AMBA

Sparks, NV • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 hours ago

Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today.
 
AMBA is proud to be an Equal Opportunity Employer.