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Remote Call Center Representative Jobs in Florida

IronMountain Solutions

$16/hr

Inbound Call Center Representative Work Location ... Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.

MDS Communications

Remote Call Center Agent

Tampa, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

IronMountain Solutions

$16/hr

Inbound Call Center Representative Work Location ... Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.

MDS Communications

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

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Remote Call Center Representative information

See Florida salary details

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How much do remote call center representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote call center representative in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a remote call center representative?

A Remote Call Center Representative handles customer inquiries, support requests, and problem resolution via phone, email, or chat from a remote location. They assist customers with account issues, product information, troubleshooting, and other service-related tasks. Strong communication skills, computer proficiency, and the ability to work independently are essential. This role often requires multitasking and staying professional while providing excellent customer service.

What are some common challenges remote call center representatives face, and how can they overcome them?

Remote call center representatives often face challenges such as staying motivated without in-person supervision, managing distractions at home, and effectively communicating with both customers and teammates virtually. To overcome these, it's important to create a dedicated workspace, use productivity tools to stay organized, and regularly check in with your team through chat or video calls. Staying proactive in seeking feedback and participating in virtual training sessions can also help you stay connected and continually improve your skills. Many employers offer resources and best practices to support their remote staff in overcoming these challenges.

What are the most commonly searched types of Call Center Representative jobs in Florida?

The most popular types of Call Center Representative jobs in Florida are:

What are popular job titles related to Remote Call Center Representative jobs in Florida?

For Remote Call Center Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Representative jobs in Florida look for?

The top searched job categories for Remote Call Center Representative jobs in Florida are:

What cities in Florida are hiring for Remote Call Center Representative jobs?

Cities in Florida with the most Remote Call Center Representative job openings:

Remote Call Center Representative jobs near you
Infographic showing various Remote Call Center Representative job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative (Remote) - 546942

TeleSolv Consulting

Fort Lauderdale, FL • Remote

$16.61/hr

Full-time

Re-posted 6 days ago

Job description

TeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public.
**PLEASE NOTE**
  • To be considered for these positions, All candidates MUST be punctual for all scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects professional readiness for the role.
  • MUST dress in professional business casual attire.
  • MUST have a reliable source of transportation.
  • The hourly rate is $16.61, which is non-negotiable.
  • Credit check is a MUST for all applicants.
This is a remote role, and all applicants must be willing/able to work various shifts: Between 9 am and 9 pm Covering Eastern, Central, Mountain, and Pacific Time Zones in the US. Candidates will work directly with the public, handling inquiries, sharing approved information, and ensuring professional and timely responses. This person must also be able to follow the onboarding process which includes acquiring a Public Trust clearance from the government which can take 2+ months. 
All qualified candidates must live and work within the state of Texas from ONLY one of the locations listed below:

El Paso, TX * Brownsville, TX * Dallas, TX Metro Area * Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX *  San Antonio, TX * Sierra Blanca, TX * McAllen, TX  * Marfa, TX  * Harlingen, TX * Denton, TX * Ellis, TX * Hunt, TX * Kaufman, TX * Rockwall, TX * Collin, TX * Fort Lauderdale, FL
  • Provide courteous, prompt, and accurate responses to public inquiries, following established protocols and procedures.
  • Share only approved and verified information with the public, ensuring that all communication is clear and compliant with company policies.
  • Handle inbound and outbound customer service interactions via phone, email, or chat in a timely and professional manner.
  • Document all interactions accurately in the company's system for tracking and auditing purposes.
  • Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers.
  • Work collaboratively with internal teams to escalate and resolve any issues beyond standard scope.
  • Maintain confidentiality and follow all required data protection guidelines during customer interactions.
  • Must be a U.S Citizen
  • High School Diploma or GED 
  • MUST hold an active secret clearance or have held one in the past
  • At least one (1) year of experience in a customer service role, ideally in a high-volume or public-facing environment.
  • Strong written and verbal communication skills, with a focus on delivering clear and accurate information.
  • Proficiency in basic computer applications and the ability to navigate multiple systems while maintaining focus on the customer.
  • Ability to remain calm, professional, and solution-focused during high-stress situations.
  • Self-discipline and time management skills, necessary for working independently in a remote setting

Preferred Requirements:
  • Returned Volunteers (RPCV) are highly encouraged to apply, but this is not required.
  • Experience working in a virtual team or prior remote work experience is a plus.
  • Bilingual (English/Spanish) candidates are preferred due to the diverse customer base
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