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Overnight Remote Verizon Call Center Jobs in Florida

Call Center Representative

Tampa, FL · Remote

$14.50 - $18.25/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Call Center Manager

Saint Petersburg, FL · On-site +1

$3K - $5K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

Remote Call Center Agent

Orlando, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Overnight Remote Verizon Call Center information

What is the difference between Overnight Remote Verizon Call Center vs Overnight Remote AT&T Call Center?

AspectOvernight Remote Verizon Call CenterOvernight Remote AT&T Call Center
CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Work EnvironmentRemote, overnight shifts, customer supportRemote, overnight shifts, customer support
Employer & IndustryVerizon telecommunicationsAT&T telecommunications

The Overnight Remote Verizon Call Center and Overnight Remote AT&T Call Center roles share similar credentials, work environment, and industry. The main difference lies in the employer and specific company protocols. Both positions involve remote overnight customer support in the telecommunications industry, making them comparable options for those seeking similar roles in this sector.

What are the most commonly searched types of Remote Verizon Call Center jobs in Florida? The most popular types of Remote Verizon Call Center jobs in Florida are:
What cities in Florida are hiring for Overnight Remote Verizon Call Center jobs? Cities in Florida with the most Overnight Remote Verizon Call Center job openings:

$15 - $18.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Vision insurance

Dental insurance

Training & development

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.

Responsibilities

Receive inbound calls and place outbound calls

Identify the reason for the customer’s call, collect relevant information, and provide solutions

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Document all customer interactions

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

Bilingual / Spanish preferred

Previous experience as a Call Center Representative in a high-volume call center environment

Medical terminology a plus

Excellent phone and verbal communication skills

Understanding of active listening techniques

Familiarity with Customer Relationship Management (CRM) programs

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

High school diploma/GED

Must reside in one of the following states: AZ, FL, GA, IL, IN, SC, TN.

This is a remote position.