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Remote Call Center Manager Jobs in Riverside, CA

loanDepot

Mortgage Loan Officer

Irvine, CA · On-site +1

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Educates clients on how to better manage their mortgage and debt. * Assists clients through the ...

loanDepot

Mortgage Loan Officer

Irvine, CA · On-site +1

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Educates clients on how to better manage their mortgage and debt. * Assists clients through the ...

loanDepot

Mortgage Loan Officer

Irvine, CA · On-site +1

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Educates clients on how to better manage their mortgage and debt. * Assists clients through the ...

Unio Health Partners

Be Seen First

CCM Navigator - Chronic Care Management

Pomona, CA · Remote

$18 - $23/hr

This is a remote position, and worker location must be within Unio Health Partners authorized ... service/call center experience preferred. * Knowledge of medical terminology and vocabulary.

Kia America

National Manager, CRM & CX Data

Irvine, CA · On-site +1

$125K/yr

Create a CRM strategy on Kia's acquisition, engagement and retention strategies, leveraging an integrated CX database which includes web behavior, marketing, sales, service, call center and connected ...

Kia America, Inc.

National Manager, CRM & CX Data

Irvine, CA · On-site +1

$125K/yr

Create a CRM strategy on Kia's acquisition, engagement and retention strategies, leveraging an integrated CX database which includes web behavior, marketing, sales, service, call center and connected ...

Johnson Service Group

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Enrollment Eligibility Specialist II

Irvine, CA · Remote

$19.25/hr

Remote- Must live in the Pacific Standard time zone. Work Schedule- Monday-Friday 8:00 am- 5:00 pm ... call center team based on business needs, ensuring efficient and effective customer service ...

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All JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in Riverside, CA

Remote Call Center Manager information

See Riverside, CA salary details

$30.8K

$66.6K

$114.2K

How much do remote call center manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for remote call center manager in Riverside, CA is $66,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a Remote Call Center Manager job?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Call Center Manager position, and why are they important?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are some common challenges faced by Remote Call Center Managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Riverside, CA? The most popular types of Remote Call Center jobs in Riverside, CA are:
What are popular job titles related to Remote Call Center Manager jobs in Riverside, CA? For Remote Call Center Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Manager jobs in Riverside, CA look for? The top searched job categories for Remote Call Center Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Call Center Manager jobs? Cities near Riverside, CA with the most Remote Call Center Manager job openings:
Remote Call Center Manager jobs near you

Customer Service / Benefits Advisor (Work from home)

AO Globe Life

Santa Ana, CA • On-site, Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

Remote
  • Employment Type
Full-Time
  • Benefits Offered
Dental, Life, Medical, Retirement, Vision
  • Compensation
CA$70,000 to CA$100,000 per year can be made
Why Work Here?
Join us to be part of a win-win environment where teamwork, support, and harmony thrive in our virtual culture.
About the Role
AO is rapidly expanding, and we're hiring motivated Customer Care Managers to join our remote support team. If you're looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
What You'll Do:
  • Handle client inquiries in a professional and friendly way
  • Provide solutions that meet client needs while delivering excellent service
  • Build strong, lasting client relationships through ongoing communication
  • Take part in full training and mentorship programs, with opportunities to step into leadership
What We Offer:
  • Work From Home Flexibility - Build your career from the comfort of your home
  • Earnings That Match Your Effort - Commission-based pay with unlimited income potential, plus bonuses and incentives
  • Career Growth - Clear advancement paths into leadership and management roles
  • Recognition & Rewards - Incentives, awards, and even travel opportunities for top achievers
  • Supportive Team - A collaborative environment that helps you succeed
What We're Looking For:
  • Strong communication and people skills
  • A self-motivated and reliable work ethic
  • Previous experience in customer service, call center, or sales is helpful but not required
  • Willingness to learn and grow (insurance license a plus-we provide training and guidance)
Why AO?
We're one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. This is more than just a job-it's a career with real opportunities for growth, recognition, and reward.
Apply Now
Take the next step toward a rewarding remote career. Virtual interviews via Zoom are being scheduled now-apply today!
  • (Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA. States, for licensing reasons.

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