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Remote Call Center Manager Jobs in Riverside, CA

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$30.8K

$66.6K

$114.2K

How much do remote call center manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote call center manager in Riverside, CA is $66,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in Riverside, CA?

The most popular types of Remote Call Center jobs in Riverside, CA are:

What are popular job titles related to Remote Call Center Manager jobs in Riverside, CA?

For Remote Call Center Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in Riverside, CA look for?

The top searched job categories for Remote Call Center Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Call Center Manager jobs?

Cities near Riverside, CA with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in Riverside, CA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $66,596 per year, or $32 per hour.

Remote Sales Pro - Home Services

Santa Ana, CA • On-site, Remote

Do It Right Plumbers, Inc.
Personal Services • 11 - 50 employees
Learn more about Do It Right Plumbers, Inc.external

$2.0K - $3.5K/mo

Full-time

Re-posted 12 days ago

Job description

Remote Sales Pro - Home Services
$2,000 to $3,500+ USD per month, depending on production. $1,500/month base + 1% commission on all sold jobs, with additional bonuses on $100K+ months and membership sales. Remote. Pacific Time Zone.
Heads up: a video application is required to be considered. Resume + a short video interview through HireFlix. Both required. No video, no consideration.
Start your video application here
Who this is for
Thisrole is for the phone sales pro who already knows they can sell, who's tired of dialing through 200 cold calls a day to maybe close one, and who wants to spend their time on real opportunities with real customers who already need help.
You'll be the trusted backup our field sales pros call when a deal is on the edge. You'll handle the conversations that need a calm, confident voice from someone outside the home. You'll help homeowners understand options, work through concerns, and feel good about the decision they're making. And when our field team isn't on the phone with you, you'll be working unsold estimates and signing up new members.
This is not a call-center role. It's not a turn-and-burn dialer job. It's a real, senior phone sales position where the way you treat people matters as much as the deals you close.
If you're patient, thoughtful, and great with people on the phone, you'll thrive here. If you want to grind through hundreds of cold calls and hit a quota at any cost, this isn't the right fit.
About us
We're a residential plumbing company based in Orange County, California. We've built a strong brand serving homeowners across Southern California by treating customers the way we'd want our own family treated. Patient. Thorough. Honest. This role helps us bring that same standard to every conversation our customers have over the phone.
What you'll do
  • Be the trusted closer for our field sales team. When one of our Sales Pros is in a customer's home and needs a hand (working through pricing concerns, walking the customer through a bigger-picture solution, helping them feel confident in their decision), you're the voice on the other end of the line. You'll be the calm, experienced perspective that helps both the tech and the customer get to the right outcome.
  • Close unsold estimates. Customers who got a quote but didn't move forward. You'll reach out, listen to what's holding them back, and help them get the work done if it makes sense for them.
  • Sell Do It Right Memberships. Our membership program protects homeowners and builds lifelong relationships. You'll be a key part of growing it.
  • Light inbound support. A small portion of the role involves helping customers who call in. Most of your time is on the work above.
  • Hit real numbers. Minimum $50K per month in sold jobs, with $100K being our target for top performers. Real numbers, real commission, real upside.

What makes this different
  • Real conversations, not cold-call grinding. You'll make 100+ outbound calls a day, but they're warm. Customers who already requested service, got an estimate, or talked to one of our techs. You're not interrupting strangers. You're following up with people who already raised their hand.
  • Sales coach support. Our team has access to ongoing coaching to keep sharpening the craft. You'll be part of that.
  • A founder who's actually engaged. Direct line, no buried management chain.
  • A real product to sell. Customers actually need what we offer. We don't push junk. That makes the job easier and the work feel good at the end of the day.

Who we're looking for
The right person treats customers like family. They listen first, build trust, and earn the sale by helping the customer make the right decision for themselves. Specifically:
  • 3+ years of B2C phone sales experience. Home services experience is a major plus. Solar, HVAC, roofing, pest, windows, similar industries all count.
  • Comfortable with real volume.
  • Proven closing track record. You've personally hit real numbers and you can walk us through how.
  • Native or near-native English fluency with clear, confident pronunciation. American homeowners need to understand and trust you on the first call.
  • A patient, customer-first approach. Not a turn-and-burn closer. We're looking for the kind of pro who slows down, builds rapport, and earns the deal the right way.
  • Comfort with technology. CRM, video calls, modern phone systems, paperless workflow.
  • Coachable and humble. Our top performers got there by being open to feedback. If you already know everything, this isn't your shop.
  • Available Tuesday through Saturday, 9:00 AM to 7:00 PM Pacific Time. From wherever you're based. We're not interested in candidates who plan to flip their schedule for this role.
  • Reliable internet, a quiet workspace, and the ability to be on camera for team meetings.

Where you can be based
We're hiring globally with these constraints:
  • Pacific Time Zone work hours required
  • Open to Latin America, Jamaica, and the Philippines
  • Not currently considering Europe or India

A note on how we work
This is a 100% remote role. We don't use monitoring software and we don't micromanage. We trust our team to do excellent work and communicate proactively. That trust runs both ways. Show up, take ownership, operate with high integrity.
This role is full-time. Not a side gig. Your full attention during business hours is part of what we're paying for.
Hours and compensation
  • Full-time, 100% remote
  • Tuesday through Saturday, 9:00 AM to 7:00 PM Pacific Time
  • $1,500 USD per month base salary
  • 1% commission on all sold jobs (no cap)
  • Volume bonuses for $100K+ months
  • Additional incentives for membership sales
  • Independent contractor through our global payroll partner

Reports to: Sales Manager Start date: Immediate
How to apply
To be considered, submit both:
  1. Your resume through this BambooHR posting
  2. A short video interview through our HireFlix link below

The video is 4 questions, about 15 minutes from your phone or laptop. A real person watches every video.
Start your video application here
Applications without a completed video will not be reviewed. Resume alone is not enough.

Apply