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Remote Call Center Assistant Jobs in Madison, WI

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

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All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in Madison, WI

Remote Call Center Assistant information

See Madison, WI salary details

$11

$24

$34

How much do remote call center assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote call center assistant in Madison, WI is $24.58, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $27.60 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Madison, WI?

The most popular types of Remote Call Center jobs in Madison, WI are:

What are popular job titles related to Remote Call Center Assistant jobs in Madison, WI?

For Remote Call Center Assistant jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Assistant jobs in Madison, WI look for?

The top searched job categories for Remote Call Center Assistant jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Call Center Assistant jobs?

Cities near Madison, WI with the most Remote Call Center Assistant job openings:

Remote Call Center Assistant jobs near you
Infographic showing various Remote Call Center Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,136 per year, or $24.6 per hour.

WISCONSIN only - Work at Home Call Center Representative

InfoCision

Madison, WI • Remote

$9/hr

Full-time, Other

Re-posted 4 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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Hours and flexibility

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