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Walmart Call Center Remote Jobs in Madison, WI (NOW HIRING)

TEKsystems

Real Time Coordinator REMOTE

Madison, WI · Remote

$25 - $32/hr

High School diploma, or equivalent 3 years of related work experience Prior call-center Real Time ... remote position. Application Deadline This position is anticipated to close on Sep 16, 2026. About ...

New

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · On-site +1

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

FLS CONNECT LLC

TELEPHONE SALES REP - REMOTE

Madison, WI · Remote

$11 - $20/hr

Center Manager and Coach Position Overview: As a Telephone Sales Representative (TSR), you will be ... Utilize fundraising call structure, appropriate political reasons, and transition phrases as ...

All JobsWalmart Call Center JobsWalmart Call Center Remote JobsWalmart Call Center Remote Jobs in Madison, WI

Walmart Call Center Remote information

See Madison, WI salary details

$10

$17

$25

How much do walmart call center remote jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for walmart call center remote in Madison, WI is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.13 per hour, depending on experience, location, and employer.

What is a Walmart Call Center Remote job?

Walmart Call Center Remote jobs are customer service positions where employees work from home to assist Walmart customers with their inquiries, orders, and issues via phone, chat, or email. These roles require strong communication skills, basic computer proficiency, and a reliable internet connection. Remote call center associates often handle a variety of tasks, such as processing returns, answering product questions, and providing support with online orders. Working remotely allows employees to perform their duties outside of a traditional office environment, offering flexibility and convenience.

What are the key skills and qualifications needed to thrive as a Walmart Call Center Remote associate?

To thrive as a Walmart Call Center Remote Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and digital communication tools is often required. Excellent verbal communication, patience, and active listening are crucial soft skills for handling customer inquiries effectively. These skills ensure efficient resolution of customer issues, high satisfaction levels, and contribute to the overall success of the remote support team.

What are some common challenges faced by remote Walmart Call Center associates, and how can they be managed?

Remote Walmart Call Center associates often face challenges such as maintaining effective communication with their team, staying motivated in a home environment, and managing high call volumes during peak times. To address these, Walmart provides regular virtual team check-ins, robust training resources, and easy access to supervisors for support. Staying organized, setting a dedicated workspace, and actively participating in team meetings can help associates stay connected and engaged while working remotely.

What is the difference between Walmart Call Center Remote vs Walmart Customer Service Associate?

AspectWalmart Call Center RemoteWalmart Customer Service Associate
Work EnvironmentRemote, home-basedIn-store or call center
Required CredentialsHigh school diploma, communication skillsHigh school diploma, customer service skills
Job ResponsibilitiesHandling customer calls, resolving issues remotelyAssisting customers in-store or via phone
Industry UsageCommon for remote call center rolesTraditional retail customer service

Walmart Call Center Remote roles focus on handling customer inquiries via phone or online from home, requiring strong communication skills. Walmart Customer Service Associates work in-store or at call centers assisting customers face-to-face or over the phone. While both roles involve customer service, the remote position emphasizes remote communication, whereas the associate role is more traditional retail support.

What are the most commonly searched types of Walmart Call Center jobs in Madison, WI?

The most popular types of Walmart Call Center jobs in Madison, WI are:

What are popular job titles related to Walmart Call Center Remote jobs in Madison, WI?

For Walmart Call Center Remote jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Walmart Call Center Remote jobs in Madison, WI look for?

The top searched job categories for Walmart Call Center Remote jobs in Madison, WI are:

What cities near Madison, WI are hiring for Walmart Call Center Remote jobs?

Cities near Madison, WI with the most Walmart Call Center Remote job openings:

Walmart Call Center Remote jobs near you
Infographic showing various Walmart Call Center Remote job openings in Madison, WI as of August 2026, with employment types broken down into 65% Full Time, and 35% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,083 per year, or $17.3 per hour.

Call Center Supervisor

State Collection Service Inc

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

The GREAT STATE TEAM is seeking a Remote Extended Business Office (EBO) Supervisor to join our fast-growing teams! As an EBO Supervisor you will manage the performance, workflow, activity and standard of service for our EBO Customer Service Representatives who act directly in clients' names to provide information to patients/account holders, resolve billing and payment issues, and collect payment in order to support client and public alike. The EBO Supervisor works to perform the duties below, as well as coach/train, handle escalated patient and client issues, ensure quality/compliance, and manage personnel matters.
**Veterans and Military Spouses Encouraged to Apply**
Duties include but are not limited to:
  • Monitors and manages performance, activity, and quality of assigned EBO Representatives in their teams.
  • Manages the scheduling, attendance and workflow of their team to maximize results for company, client, and members of the public.
  • Acts as supervisory backup in support of other department personnel.
  • Coaches and trains team and department personnel as required. Updates and maintains department-specific training material.
  • Ensures changes/updates to policies, protocols, and information within the department are rapidly and accurately distributed to all relevant staff.
  • Helps to make suggestions and implement ideas that improve team and department performance.
  • Interviews and screens job applicants for department positions.
  • Handles personnel and disciplinary issues for assigned staff as required.
  • Creates and conducts formal performance appraisals for assigned staff.
  • Completes assigned reporting and administrative tasks as required by the department.
  • Leads/Participates in meetings regarding EBO team & department issues.
  • Makes/answers escalated calls in the name of the client in order to resolve billing and payment issues as necessary.
  • Ensures staff handle client and account holder correspondence with accuracy, timeliness and according to protocol.
  • Maintains internal and external compliant and personnel incident logs.
  • Acts as company representative, liaising and responding to Clients regarding information requests and issues as needed.

Additional Duties and Responsibilities:
  • Completes special projects or other work duties as assigned.
  • Participates in the resolution of client issues and nonconformities as needed.
  • Adheres to all FDCPA, FCRA, HIPAA and applicable laws.
  • Attend ACA's Code of Ethics training annually.
  • Adheres to all SCS policies as stated in the Handbook.
  • Will assist others within the department in their duties when necessary.
  • Represents SCS with the professional and ethical work standards consistent with the mission and management policy of the company.
  • Ensures all staff activities are within company quality and compliance standards, as well as client-specific protocols.
  • Utilizes company and client information systems successfully to gain results as a part of daily duties.

Qualifications, Skills, and Experience:
  • 2+ years experience acting as Team Lead or Supervisor in a Call Center or Customer Service function where contact with the public was a part of daily duties.
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration.
  • Previous experience overseeing others, including duties such as: performance management, handling disciplinary/personnel issues, staffing/interviewing, scheduling, and coaching/training.
  • Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding
  • Ability to enter and update data on company and client systems in an accurate, timely manner.
  • Experience with Artiva HealthCare and/or FACS a plus
  • Ability to work successfully in a fast-paced, deadline-oriented environment.
  • Strong organization skills. The ability to work on multiple tasks simultaneously.
  • Articulate written and verbal communication skills.
  • Focus upon customer service and deliverables.
  • Significant attention to detail.

We Offer a Comprehensive Benefits Package:
  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

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